Ian Davis

Scheduling Weeks out for oil change and tire rotation is unacceptable. Their ability to effectively support their customer base just doesn’t exist. Although I have no doubt they make ridiculous profits, it unacceptable. Their ability to effectively support their customer base just doesn’t exist. Although I have no doubt they make ridiculous profits, it comes at the expense of the customers. More

by djwilliams979 Verified Customer Verified Customer

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Toyota of Des Moines is good at what they do with - They give quick, professional & excellent service. give quick, professional & excellent service. More

by Lawrence Okpako Verified Customer Verified Customer

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I was at Toyota for a factory recall, it was taken care of quickly and did not need any other work done on my Tacoma. of quickly and did not need any other work done on my Tacoma. More

by KCHUPP Verified Customer Verified Customer

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The entire group at Toyota was very helpful and courteous. I have moved to Urbandale looking for someone to take care of me Avalon. courteous. I have moved to Urbandale looking for someone to take care of me Avalon. More

by Jerry Jones Verified Customer Verified Customer

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I found Ian Davis to be very arrogant and service department not willing to listen. department not willing to listen. More

by BETTYJMILLER5 Verified Customer Verified Customer

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Fast excellent service. Service and recall work all done in a very timely manner! Thankyou! Service and recall work all done in a very timely manner! Thankyou! More

by DANMCDOWELL52 Verified Customer Verified Customer

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Great customer service representative. Was in out. Issue with stereo system unresolved due to faulty replacement Was in out. Issue with stereo system unresolved due to faulty replacement More

by TMOCKER Verified Customer Verified Customer

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Ian Davis is a saint. He always takes special of me and my vehicle. I am happy to have someone I totally trust to briing my auto to for maintenance. He is always happy to He always takes special of me and my vehicle. I am happy to have someone I totally trust to briing my auto to for maintenance. He is always happy to help with little things that come up between visits, and plan the corrections for the next visit. The dealership has changed dramatic since my last visit. Everything has been computerized so it is even easier to check in and out. I like the video check up while it is being worked on. It is very helpful knowing what they have put attention on, what has been done, and what I need to keep my attention on before my next visit. Thank you for a great visit. More

by srvollmer Verified Customer Verified Customer

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I was out of town when I made the appointment and had a limited window for the service. They got me in quickly and the service took less than an hour and all conditions were addressed. limited window for the service. They got me in quickly and the service took less than an hour and all conditions were addressed. More

by WESERTCAMP1975 Verified Customer Verified Customer

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Fast and nice people take very good care of customer makes me fill very comfortable makes me fill very comfortable More

by 6dsy2sfzrb Verified Customer Verified Customer

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