Greg Bramble

Poor communication and overall customer experience. Communicated concerns before service started. All concerns were not reviewed. Communicated concerns before service started. All concerns were not reviewed. More

by jtdowning Verified Customer Verified Customer

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Great customer service! I purchased my first VW in 2023 and have been so impressed with the Joseph Volkswagen of Cincinnati team. Everyone is friendly and takes the time to I purchased my first VW in 2023 and have been so impressed with the Joseph Volkswagen of Cincinnati team. Everyone is friendly and takes the time to explain things. Very happy with the service I have received! More

by Hannah Whaley Verified Customer Verified Customer

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All went well with except that the roof rack was incorrectly installed. It was too far forward. When I added my roof storage container, I encountered the issue and had to correct it myself. This was incorrectly installed. It was too far forward. When I added my roof storage container, I encountered the issue and had to correct it myself. This was a last minute hassle. More

by Daren Grayton Verified Customer Verified Customer

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The service team was wonderful to work with before and after. Car is driving great. after. Car is driving great. More

by DAWNCLARK256 Verified Customer Verified Customer

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Great customer service! Fast and efficient. I will go back and get more work done when needed. Fast and efficient. I will go back and get more work done when needed. More

by keshiamiller46 Verified Customer Verified Customer

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The folks at Joseph VW treat me so well. I’ve had my cars serviced there since 2000! I’ve had my cars serviced there since 2000! More

by john@mooserific.org Verified Customer Verified Customer

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Joseph volkswagen were timely with my services. They were helpful with getting all my questions answered. Overall great service!!! They were helpful with getting all my questions answered. Overall great service!!! More

by bigten79 Verified Customer Verified Customer

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I had to return to dealer because they left the cap off my coolant and it all leaked out and got all over my car. my coolant and it all leaked out and got all over my car. More

by BRH41075 Verified Customer Verified Customer

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The care my care receives at Joseph Volkswagen is always topnotch! The personal care at the desk is exemplary and the waiting time is always short! topnotch! The personal care at the desk is exemplary and the waiting time is always short! More

by WENDYGHILL Verified Customer Verified Customer

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A very together operation that wanted to do what was right in the customer's experience. right in the customer's experience. More

by JFDEATRICK Verified Customer Verified Customer

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