Graham Townsend | Page 36

My aunt was looking for a new car. Erinwood Ford had been recommended to my dad by someone who has a friend that works there. My dad, aunt and I went down on a Thursday night with the intention of looking an recommended to my dad by someone who has a friend that works there. My dad, aunt and I went down on a Thursday night with the intention of looking and test driving a Ford Focus. By the end of the night my aunt had bought the car. We went back on the Monday night to pick it up and ended up looking for a car for my mom as well. We back a few days later and test drove some of the cars she liked. Again, we went with the intention to look and ended up buying her car the same night. I needed a car also so my dad and I went online to see some of the used cars they had and found a perfect one for me. We emailed them and they held it for us until we could go take a look at it. We went to look at it and liked what we saw. so I bought it. Needless to say, my family bought 3 cars in 2 weeks. The customer service was great there. The staff were so friendly and helpful and the second we walked through the doors we felt like family. We bought the 3 cars through Graham Townsend and was very helpful and very informative about everything. Any questions we had he answered honestly and made us feel comfortable. If you need anything, Graham is the guy to go to. More

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Purchasing my new car was one of the easiest transactions I've had in a long time. Went in on a Thursday to test drive, made payment arrangements on Friday, picked up my new car on Saturday. Our sales rep I've had in a long time. Went in on a Thursday to test drive, made payment arrangements on Friday, picked up my new car on Saturday. Our sales rep Graham was amazing (not to mention hilarious). Each person we met through the process of paperwork etc. was super friendly. They genuinely cared that you we happy with your choice. I would definitely buy my next car there and recommend them to my friends. Thanks again guys! More

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This has by far been the worst dearlership EVER!!! it This has by far been the worst dearlership EVER!!! it took them 6 hrs to get paperwork done for a car, then another 6 at pick up. Never around when This has by far been the worst dearlership EVER!!! it took them 6 hrs to get paperwork done for a car, then another 6 at pick up. Never around when you call and NOONE calls you back. Service department doesn't know what there doing! you bring in a car with a problem and they tell you nothing is wrong when it truly is. You need to go back there 10 times to have one thing fixed. NEVER AGAIN!!!! More

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