Graham Townsend | Page 34

First time buying a new car was a great experience! We purchased our car with Erinwood Ford through Graham Townsend. I have to say that I thought this experience would be stressful and nerve racking, bu We purchased our car with Erinwood Ford through Graham Townsend. I have to say that I thought this experience would be stressful and nerve racking, but no. It was the complete opposite! Graham helped us through the whole thing. He answered every question and walked us through whatever we needed clarification on. He made sure he sold us a car that we were completely happy with, inside and out. We are loving our new 2015 Ford Fusion SE. We are now driving with confidence in our vehicle. The next car we buy, we will be coming back to Erinwood Ford without a doubt. You want a car? Go see Graham at Erinwood. More

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A definite recommendation We went to the dealership to take a look at an Explorer, with no immediate plans to purchase. Graham Townsend was the reason we ended up returning th We went to the dealership to take a look at an Explorer, with no immediate plans to purchase. Graham Townsend was the reason we ended up returning the next day to finalize a deal. He answered all of our questions, asked us lots of questions, listened to our needs, and gave us great advice based on his knowledge and experience. We felt comfortable because there was no pressure. He offered different options and when we called the next day asking for more information, he got it to us quickly so we could make a decision. We will definitely return when we require another vehicle. More

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Honest & Upfront Our experience at Erinwood Ford was great. Graham Townsend made purchasing a new vehicle a breeze. We appreciated his honesty and straightforward ap Our experience at Erinwood Ford was great. Graham Townsend made purchasing a new vehicle a breeze. We appreciated his honesty and straightforward approach. He had a great sense of humour and delivered on all of his promises. Thanks Graham!! More

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Exceptional Service I have purchased or leased cars from here for years (4 cars), the staff is fantastic, easy to work with and very professional...they get things done! I have purchased or leased cars from here for years (4 cars), the staff is fantastic, easy to work with and very professional...they get things done! i would recommend this dealership to anyone. Thks to Erinwood (John & Graham) and the entire staff. More

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fun, on time, smooth I traded in my 3yr old car for a new ST Focus. Graham Townshend was our sales person and he ensured the process was quite enjoyable. All the other I traded in my 3yr old car for a new ST Focus. Graham Townshend was our sales person and he ensured the process was quite enjoyable. All the other staff at Erinwood Ford we're always attentive and willing to help anytime we popped in More

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Wouldn't go anywhere else. We just leased our second Ford Edge from Graham at Erinwood Ford. We loved the service and the car so much we got another one. This time we even thre We just leased our second Ford Edge from Graham at Erinwood Ford. We loved the service and the car so much we got another one. This time we even threw Graham a curve ball when our first Edge was hit in a parking lot 2 weeks before turning it in for the new one. Graham made that poorly timed experience a whole lot less of a nightmare than it could have been. We'll go back and see him at the end of this lease as well. More

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AMAZING EXPERIENCE This dealership is the go to dealership. The staff are extremely inviting, friendly, and well equipped with knowledge on all their vehicles. They have This dealership is the go to dealership. The staff are extremely inviting, friendly, and well equipped with knowledge on all their vehicles. They have good stocks and a wide selection of excellent FORD vehicles. Graham Townsend was the salesperson I dealt with and he was fantastic. He answered all of my questions swiftly, with knowlede and confidence. He is honest, and strives for the best deal for his clients. I left with my first car, and it was all done in a short period of time! I'm in love with the car, and the service I got. More

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Best Dealership in the GTA Graham Townsand sold me my first F150 in 2008. Since then I have had 2 more F150 and this time around I got my first F250. Dealing with Graham is grea Graham Townsand sold me my first F150 in 2008. Since then I have had 2 more F150 and this time around I got my first F250. Dealing with Graham is great he makes you feel right at home. When trying to decide if I should go with the F150 or F250 Graham was always there to take my calls, if he was not in, I was able to talk to George Hill and all my questions where answered. Graham has also sold cars to 3 of my family members also. I also want to mention Robyn Barrett (financial service manager) for all her hard work to make sure I was able to get my F250. If you every need to buy a new vehicle go to Erinwood Ford and see Graham Townsend for a stress free expierence. Thank you Graham, George, and Robyn for all your hard work. More

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Ford Salesman with a passionate and empathetic side Martin Menzies was a man of his word .... he said he would help me and he did and did not give up even when it seemed like I would not be able to purc Martin Menzies was a man of his word .... he said he would help me and he did and did not give up even when it seemed like I would not be able to purchase the car due to an unexpected increase in my insurance. He was patient and very helpful. Very knowledgeable about the car and did not push for a sale. I would highly recommend Martin for anyone purchasing a Ford car. Thank you Martin from the bottom of my heart .... you made it happen for me!!!! More

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Salesperson Graham Townsend is terrific! First off I have to mention that although Erinwood Ford is a "Ford" dealership, it sells gently used cars of all different makes and models. In fact, First off I have to mention that although Erinwood Ford is a "Ford" dealership, it sells gently used cars of all different makes and models. In fact, we were looking to buy a Chrysler product and were absolutely thrilled to deal with Salesman Graham Townsend. Word of mouth (and honest reviews) are in my opinion the best way to "shop" for a car dealer. Graham Townsend was recommended to me by my Sister-In-Law whose husband had made a previous purchase with Graham. She was extremely happy with him and so we decided to contact him ourselves. Graham found us exactly the car we were looking for. A 2012 Chrysler 200 with less than 35,000 kilometers on it. He was able to negotiate a very reasonable price and to secure financing for us. Due to the fact that both myself and my husband work shift work, timing and dealer availability is often a problem for us. Not so with Graham working for us. He was able to accommodate our unique hours and we were able to pick up the car at our convenience. Graham is not only professional, he is also an extremely nice and genuine person. Not once did we feel pressured or as if he was giving us the hard sell. He answered every question we had promptly and completely. He offered complete transparency which is not only rare, but is also genuinely appreciated. This is not really a review of Erinwood Ford, it is a review of Salesman: Graham Townsend. The reason I say this is because if he were ever to work somewhere else, we would seek him out there when we are ready to make our next car purchase. I cannot stress strongly enough how terrific Graham is and I highly recommend giving him a call the next time you are looking to purchase a vehicle - no matter what brand or model you are looking for. When we picked up the vehicle it was spotlessly clean, both inside and out. Although the vehicle is technically three years old, it looks and drives like it just rolled off the assembly line. In closing, if you are looking for a professional, fast and reliable car salesman you cannot go wrong with Graham Townsend. I will be recommending him to all my friends and family. More

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