Gino Decunto

EXCELENTE PROFESIONAL ATENCION AL CLIENTE. EL SR. GINO ES UNA PERSONA QUE ATIENDE AL COMPRADOR CON UNA CALIDAD HUMANA DE PRIMERA LINEA. DA GUSTO SER CLIENTE DE LORENZO, YO LO RECOMIENDO. EL SR. GINO ES UNA PERSONA QUE ATIENDE AL COMPRADOR CON UNA CALIDAD HUMANA DE PRIMERA LINEA. DA GUSTO SER CLIENTE DE LORENZO, YO LO RECOMIENDO. More

by dimentsergio Verified Customer Verified Customer

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Cars were great, but staff was unorganized and changed their attitude as soon as financing began, very pushy and changed trade in value on paperwork without notice after inspection their attitude as soon as financing began, very pushy and changed trade in value on paperwork without notice after inspection More

by LEXIE7LAUGHS Verified Customer Verified Customer

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Gino was very helpful, overall experience was excellent, fast and convenient, I will continue doing business with them. fast and convenient, I will continue doing business with them. More

by Oscar Verified Customer Verified Customer

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Gino should get a raise! ! Hes the best car sales man ever . He’s very nice and very details. went above and beyond to make sure I found the right car for my needs. he always ! Hes the best car sales man ever . He’s very nice and very details. went above and beyond to make sure I found the right car for my needs. he always make it happen. we appreciate him . Thanks to him I’m driving my dreams car . Gino the best with no doubt . I never felt pressured to make a decision. Gino the best point blank person.!!!!! More

by yellowbone0728 Verified Customer Verified Customer

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100% recommend Lorenzo Nissan Fort Lauderdale, I have purchased twice and they have treated me wonderfully. The seller Gino Decunto and all the staff involved in my process assisted me quickly and we car purchased twice and they have treated me wonderfully. The seller Gino Decunto and all the staff involved in my process assisted me quickly and we carried out the business as I wanted. More

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Full of dealer fees, internet price is a gimmick. Sales person telling stories about that does not make sense about the fees. Car had battery dead. Did not started the car, we had to wait 30 minu Sales person telling stories about that does not make sense about the fees. Car had battery dead. Did not started the car, we had to wait 30 minutes. Then went to drive and car had a flat tire. Totally flat. We finally drove the car and bought. Tine to take car home, battery that I was told was new one did not started the car again. We had to wait next day and drive all the way to Fort Lauderdale again to get the car. More

by Helvio Verified Customer Verified Customer

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Excellent and knowledgeable salesmen helps answer all questions and offers different options to find a solution questions and offers different options to find a solution More

by apsal510 Verified Customer Verified Customer

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Great experience trading in my car and purchasing a used car at Lorenzo Nissan. I received KBB value for my trade and I was in and out very quickly. car at Lorenzo Nissan. I received KBB value for my trade and I was in and out very quickly. More

by Stevenpa Verified Customer Verified Customer

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Vehicle was sold without being properly inspected and serviced. 2 recalls and without preventive maintenance i.e oil change and brake fluid flush. Top off fluids. Possibly an isolated incident. Chain b serviced. 2 recalls and without preventive maintenance i.e oil change and brake fluid flush. Top off fluids. Possibly an isolated incident. Chain broke between sales and service department. Sale staff was made aware along with the GM. An Appointment was made for the next day. I arrived at the dealership at 0730. Service Manager instead of immediately remediate the issues. Held the car at a bay without being worked/assigning a tech from 0730 to 1130. Then sent someone to tell me that the vehicle will not be ready until the next day because its a 5 hour job. They lost 3 hours without assigning it to a tech. It should be noted that the GM had previously instructed him the day before to take care of the vehicle/issues upon arrival at the dealership. Service Manager failed to do so then argued when I pointed out the lack of customer service and unwillingness to remedy the issue. I decided to stay on site while the vehicle was being worked on. Loss trust that the job will be performed without involving upper management. which I did. Service Assistant Manager Craig did keep me informed. He was professional, respectful and showed care. The dealership has a new GM, who showed interest and took responsibility. He definitely was key in getting the service performed. Also Gino and Alex were of great help and assistance during sale and repairs. Other staff were friendly and some took the time to check on me. Dealership waiting area is clean and offers coffee and water. Hopefully this was an unusual situation. More

by mattald23 Verified Customer Verified Customer

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They have an amazing team and great customer service. I would high may recommend this dealership ! I would high may recommend this dealership ! More

by JONM5 Verified Customer Verified Customer

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