Geoff Pocknell
Parts Manager
Peter Smith Chevrolet Buick Cadillac GMC
42 Towncentre Dr
Belleville, ON K8N 4Z5
Dealership Experience
7 yrs, 2 mos
Industry Experience
28 yrs
Languages Spoken
English
13 Reviews
Write a Review13 Reviews of Geoff Pocknell
August 30, 2023
Good people, hardworking, helpful, on time , excellent service dept. most of the people I have been supporting a long time, wonderful problem solvers. service dept. most of the people I have been supporting a long time, wonderful problem solvers. More
Other Employees Tagged: Cheryl Donaldson, Amanda Andrus, Mike Knuude, Tawni Rowe, Gerry Diemert
April 29, 2023
A great no pressure purchase of a new truck , I have been contacted by all department heads to make sure I was happy Would recommend as my dealer of choice been contacted by all department heads to make sure I was happy Would recommend as my dealer of choice More
Other Employees Tagged: Cole Allinger, Cheryl Donaldson, Rob Semark
March 12, 2023
Overall good experience everybody was polite and courteous and we're liking our new caddy courteous and we're liking our new caddy More
Other Employees Tagged: Amanda Andrus, Mike Knuude
March 26, 2022
I would not recommend this location I have bought 2 vehicles from here and both time have had several problems with the vehicle, take it in to service and get told unless it has a check engine light we vehicles from here and both time have had several problems with the vehicle, take it in to service and get told unless it has a check engine light we won't fix it. I have had a leaking sunroof for over a year and a dent still waiting for a return call to be fixed as it was stated in my first service at this location they are just waiting until the dent repair guy comes in (dent was from a issue before or during the painting stage) still waiting 1 year later I have brought it up on multiple occasions. More
Other Employees Tagged: Mark Hudson
March 26, 2022
The entire staff from Service Manager Steve Clark, Salesman Andrew Hay go above and beyond to ensure every customer is satisfied and looked after. Service Department are efficient in servicing your ve Salesman Andrew Hay go above and beyond to ensure every customer is satisfied and looked after. Service Department are efficient in servicing your vehicle. Staff answering phone are always pleasant and helpful. Will continue to deal with Peter Smith GM for all our vehicle needs and will continue to recommend the dealership to family and friends. Keep up the great work! More
Other Employees Tagged: Cheryl Donaldson, Andrew Hay , Steve Clark
March 26, 2022
Fast professional service always friendly eager to make things right for your vehicle making your visit great things right for your vehicle making your visit great More
Other Employees Tagged: Cole Allinger, Jennifer Covell, Cheryl Donaldson, Amanda Andrus , Jess Bridges, Cheyna Cornish, Paul Roach, Lisa Scoffield, Matt Smith
March 17, 2022
I wrote a negative review today regarding Peter Smith and their maintenance program. I went for an oil change this morning after being sent an Email for $30.00 off on an oil change. I am an old dude and not their maintenance program. I went for an oil change this morning after being sent an Email for $30.00 off on an oil change. I am an old dude and not up to speed with computer knowledge. I needed a document printed off my computer that states I get $30.00 off. I do not have a printer on my computer so after the patient young lady tried to get the document printed off at Peter Smith it was no avail. I did not get the oil change. When I got home I was angry I called Peter Smith and spoke to the Service Manager. He was so very patient with me and assisted me in getting the Email sent to him. I am scheduled to go back this afternoon to get the oil change. I am so very sorry that anger took over with me printing a negative review on Peter Smith GM dealer. The maintenance manager walked me through on sending him the Email I received. Again, I would like to apologize to all members of Peter Smith for my negative views on this dealership. They have always serviced my vehicle and that will not change. I AM TRULY SORRY. More
Other Employees Tagged: Cole Allinger , Cheyna Cornish, Paul Roach
March 11, 2022
Appointments are easy to book. Service is fast and always on time. Staff are friendly. Service is fast and always on time. Staff are friendly. More
Other Employees Tagged: Scott Melville , Cheyna Cornish
January 03, 2022
purchased 5 used vehicles from Steve and Mike and with services done when required they are all still good condition and on the road working great,always owned a GM vehicle services done when required they are all still good condition and on the road working great,always owned a GM vehicle More
Other Employees Tagged: Mike Knuude , Jess Bridges, Steve Clark, Cheyna Cornish, Lisa Scoffield
June 18, 2021
Always excellent service. super friendly and helpful, would defiantly recomend Peter Smith to all family and friends for new or used cars as well as service would defiantly recomend Peter Smith to all family and friends for new or used cars as well as service More
Other Employees Tagged: Cheyna Cornish, Kiersten Graham, Ken Montgomery