Geoff Pocknell
Geoff Pocknell at Peter Smith Chevrolet Buick Cadillac GMC
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Geoff Pocknell

Parts Manager

Peter Smith Chevrolet Buick Cadillac GMC

42 Towncentre Dr
Belleville, ON K8N 4Z5

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not yet
rated
13 Reviews

Dealership Experience

7 yrs, 2 mos

Industry Experience

28 yrs

Languages Spoken

English English

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13 Reviews

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13 Reviews of Geoff Pocknell

August 30, 2023

Dealership Rating
Employee Rating

Good people, hardworking, helpful, on time , excellent service dept. most of the people I have been supporting a long time, wonderful problem solvers. More

by Spaceagequinte
Recommend Dealer
Yes
Sep 01, 2023

Peter Smith Chevrolet Buick Cadillac GMC responded

Thank you for taking the time to leave your review - I'll pass along your kind words to our team! I'd like to find out how we can assist you better to achieve that last a final star! Please reach out to myself at lburt@petersmithgm.com. Thank you, Lorne Burt Marketing Manager

April 29, 2023

Dealership Rating
Employee Rating

A great no pressure purchase of a new truck , I have been contacted by all department heads to make sure I was happy Would recommend as my dealer of choice More

by TMCPHERSON
Recommend Dealer
Yes

March 12, 2023

Dealership Rating
Employee Rating

Overall good experience everybody was polite and courteous and we're liking our new caddy More

by cgates204
Recommend Dealer
Yes

Other Employees Tagged: Amanda Andrus, Mike Knuude

March 26, 2022

Dealership Rating
Employee Rating

I would not recommend this location I have bought 2 vehicles from here and both time have had several problems with the vehicle, take it in to service and get told unless it has a check engine light we More

by MATT.G
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mark Hudson

March 26, 2022

Dealership Rating
Employee Rating

The entire staff from Service Manager Steve Clark, Salesman Andrew Hay go above and beyond to ensure every customer is satisfied and looked after. Service Department are efficient in servicing your ve More

by PICTONMILLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cheryl Donaldson, Andrew Hay , Steve Clark

Mar 28, 2022

Peter Smith Chevrolet Buick Cadillac GMC responded

Hi - Thank you for taking the time to leave that amazing 5 star review! I'm glad our team here at Peter Smith GM were able to assist you with all of your vehicle needs. Happy driving. All the best, Cole Dealer

March 26, 2022

Dealership Rating
Employee Rating

Fast professional service always friendly eager to make things right for your vehicle making your visit great More

by BONNIE.BRYANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cole Allinger, Jennifer Covell, Cheryl Donaldson, Amanda Andrus , Jess Bridges, Cheyna Cornish, Paul Roach, Lisa Scoffield, Matt Smith

Mar 28, 2022

Peter Smith Chevrolet Buick Cadillac GMC responded

Hey Bonnie - We're glad your service visit was quick and friendly! You're in great hands with the team here at Peter Smith GM. Hope to see you again. All the best, Cole Dealer

March 17, 2022

Dealership Rating
Employee Rating

I wrote a negative review today regarding Peter Smith and their maintenance program. I went for an oil change this morning after being sent an Email for $30.00 off on an oil change. I am an old dude and not More

by slowingdownquickly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cole Allinger , Cheyna Cornish, Paul Roach

Mar 23, 2022

Peter Smith Chevrolet Buick Cadillac GMC responded

Hey - Thank you for taking the time to update your review. We're glad Steve Clark, our Service Manager was able to provide you with your 5 star experience. We look forward to seeing you next time! Best Regards, Cole Dealer

March 11, 2022

Dealership Rating
Employee Rating

Appointments are easy to book. Service is fast and always on time. Staff are friendly. More

by M_KOTSOVOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Melville , Cheyna Cornish

January 03, 2022

Dealership Rating
Employee Rating

purchased 5 used vehicles from Steve and Mike and with services done when required they are all still good condition and on the road working great,always owned a GM vehicle More

by glenchatten
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Knuude , Jess Bridges, Steve Clark, Cheyna Cornish, Lisa Scoffield

Jan 13, 2022

Peter Smith Chevrolet Buick Cadillac GMC responded

Thanks so much for the great review! Cole

June 18, 2021

Dealership Rating
Employee Rating

Always excellent service. super friendly and helpful, would defiantly recomend Peter Smith to all family and friends for new or used cars as well as service More

by rhonda.shortt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cheyna Cornish, Kiersten Graham, Ken Montgomery

Jun 29, 2021

Peter Smith Chevrolet Buick Cadillac GMC responded

Thanks for the review and the recommendations :)

1

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