Genesis Cruz
Genesis Cruz at Regal Kia Lakeland
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Genesis Cruz

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.4
76 Reviews
4.4

76 Reviews

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76 Reviews of Genesis Cruz

June 27, 2024

Dealership Rating
Employee Rating

I would rather not give my opinion on this matter. Maybe i will if i receive better service. More

by None
Recommend Dealer
No

June 26, 2024

Dealership Rating
Employee Rating

The entire experience at Regal Kia is why i continue to come back. The check in process is always a smooth one. The continued update on the progress of the vehicle, the recommendations, along with a deta More

by TAMEKA.CARWISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 21, 2024

Dealership Rating
Employee Rating

Everything was very good, A very enjoyable experience. A big thank you to everyone involved. More

by drn55044
Recommend Dealer
Yes
Jun 25, 2024

Regal Kia Lakeland responded

Thank you!

June 20, 2024

Dealership Rating
Employee Rating

I really appreciate the effort your employees put in to make me feel at home. More

by james8812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 18, 2024

Dealership Rating
Employee Rating

Great and fast service! !! I recommend this place, my first time here and I would always return More

by walter.alejos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 17, 2024

Dealership Rating
Employee Rating

My service was good the staff were very friendly and I got out in a timely manner More

by WNS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr

June 15, 2024

Dealership Rating
Employee Rating

The service center does not do a good job to follow up with the customers! More

by Yammi Miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 13, 2024

Dealership Rating
Employee Rating

I am very pleased with the service that was provided. I always receive prompt service at Regal Kia. Genesis was very helpful in getting me taken care of on my recent visit More

by fmdevescovi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Regal Kia Lakeland responded

We’re really grateful and appreciate you taking the time to share your experience with us.

June 08, 2024

Dealership Rating
Employee Rating

Regal make sure they give you the best services. And while you waiting they keep the refreshments ready at all time. More

by berightpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Regal Kia Lakeland responded

Thank you so much for this review. We really appreciate you being a customer.

June 07, 2024

Dealership Rating
Employee Rating

He was very helpful in telling me what my car needs. He helped me understand it all. More

by christyloves31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us a 5-star review - it's much appreciated!

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