Gabriel Hernandez

4th purchase of a vehicle from Novak, GOOD CUSTOMER. This car had one 1 key, they made me buy second key for 300.00, Customer service for loyalty was ignored. They offered me a ridiculously low trade in This car had one 1 key, they made me buy second key for 300.00, Customer service for loyalty was ignored. They offered me a ridiculously low trade in value, it was insulting, I sold it privately for DOUBLE there offer. Shame on management. Gabe tried his best or at least expressed that he did, who knows. Long story short, for 300.00 they lost a great customer who referred 7 sales made buy Novak. The bottom line, the stories you here about you are just a number is absolutely true! More

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First time buyer here and was grateful to get that opportunity with Novak Motors! Gabe, the salesperson who helped me with the purchase of my car walked through everything step by step and broke down opportunity with Novak Motors! Gabe, the salesperson who helped me with the purchase of my car walked through everything step by step and broke down the things I didn’t understand to make me feel more comfortable and at ease. 10/10 will definitely purchase a car here again in the future. More

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Gabriel was top notch excellent to work with quick and attentive. He understood my needs for the truck worked with me on the extended warranties got me in and out on pick up will definitely do business ag attentive. He understood my needs for the truck worked with me on the extended warranties got me in and out on pick up will definitely do business again. More

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Such an easy process, Gabe Hernandez was great. No hidden fees or anything sneaky. Will recommend and buy again. No hidden fees or anything sneaky. Will recommend and buy again. More

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Great experience at Novak Motors and with Scott Misino Big selection .very knowledgeable. Easy process for buying our Cherokee. No pressure tactics . No hidden fees.. highly recommend Novak and Scott Mis Big selection .very knowledgeable. Easy process for buying our Cherokee. No pressure tactics . No hidden fees.. highly recommend Novak and Scott Misino . More

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Been shopping for a very long time and this is the first dealer even though they’re not a manufacturer dealer that was the most upfront and honest with all the information I asked for including upfront fees dealer even though they’re not a manufacturer dealer that was the most upfront and honest with all the information I asked for including upfront fees etc. Gabe was absolutely excellent with the sale, the price of the car was pretty much one of the lowest and most aggressively priced in the Tri-State area. It was gorgeously clean inside out. The whole showroom is sparkling clean inside out. There was no pressure, what you see is what you get with absolutely no hidden fees. They told me a trade in price, took it away from the sale price, added the tax, a nominal $175 dealer fees and dmv registration fees and that’s it. Took a while for all the paperwork etc but it was honestly the most pleasant car dealer experience evvvverr!!! Excellent job Gabe, Greg and the Novak team. Hopefully other dealers can take a few lessons from you guys on customer handling and business practices. Will recommend everyone I meet to come here. More

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Great Dealership! No games. No hidden fees.immaculate trucks and cars. The salesman Gabe was Great!! Very informative and made the whole experience excellent ! High No games. No hidden fees.immaculate trucks and cars. The salesman Gabe was Great!! Very informative and made the whole experience excellent ! Highly recommended !!! Ken More

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Friendly and knowledgeable staff, good selection of vehicles and prices to work within your budget. vehicles and prices to work within your budget. More

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Great service and professionalism. Wayne went out of his way to help me I highly recommend him! Wayne went out of his way to help me I highly recommend him! More

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Best car buying experience I’ve ever had, zero pressure and a great staff to work with. And the place is immaculate! and a great staff to work with. And the place is immaculate! More

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