Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Frank Perez

Overview Reviews (302) Inventory (369)

Contact Me

View All Employees

< View All Employees

Frank Perez

Refer Me

Frank Perez

General Manager

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

Contact Me

4.4

302 Reviews

Overview Reviews (302) Inventory (369)

Languages Spoken

English

Spanish

4.4

302 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Frank Perez

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

302 Reviews of Frank Perez

June 16, 2024

Dealership Rating

Employee Rating

Great dealership but like others alot of funny business and no one is ever held accountable. It's like they all with what ever they do. I wouldn't buy a car from here anymore after my experience and being and no one is ever held accountable. It's like they all with what ever they do. I wouldn't buy a car from here anymore after my experience and being lied to. More

by Dreamz

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lemar Davis, Maggie Matir, Chris Dayka , Watch out for the finance guy Lee

Helpful 0

Report | Print

Jun 17, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback. We're sorry to hear about your experience and take these concerns seriously at Eastchester Chrysler Jeep Dodge Ram. Please reach out directly so we can address this situation further.

September 22, 2023

Dealership Rating

Employee Rating

They call me back this time and inquiring for information about a manager is what I wanted, but couldn't get the information at that time because the manager was out. about a manager is what I wanted, but couldn't get the information at that time because the manager was out. More

by Country

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Hector Jiminez, Ernest Smith, Charles Stanley, Jose Gomez

Helpful 0

Report | Print

Sep 22, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

We're sorry to learn that you weren't able to get the information you needed when you called. Our team understands how important it is for our customers to have their inquiries addressed promptly and efficiently, especially when seeking a manager's assistance. We would like the opportunity to address your concerns directly. Please reach out to our Customer Care team directly at CustomerCare@EastCJD.com. Thank you.

June 29, 2023

Dealership Rating

Employee Rating

Great service dept everyone was so friendly and helpful. I would definitely recommend this dealership to family and friends. I would definitely recommend this dealership to family and friends. More

by lmilaz1

Service Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Lemar Davis, Kevin Marciano, Maggie Matir, Chris Dayka, Jose Gomez

Helpful 0

Report | Print

Jun 29, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We're so glad to hear that our service department provided friendly and helpful assistance. Your recommendation means a lot to us. Have a wonderful day!

May 28, 2023

Dealership Rating

Employee Rating

Went in for the cars yearly inspection and it went smoothly and now my Jeep has the new inspection for 2024. smoothly and now my Jeep has the new inspection for 2024. More

by ROMANJRCARLOS

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Julio Nunez, Javier Echeverria , Cory

Helpful 0

Report | Print

May 30, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

We're so glad to hear that you had a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team! Safe travels, and we hope to see you back!

February 16, 2023

Dealership Rating

Employee Rating

Clear communication and quick service. Customer service team was on point and very respectful towards customers Customer service team was on point and very respectful towards customers More

by saedbishara

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pena, Maggie Matir, Chris Dayka, Richard Reid, Jose Gomez , Ricky

Helpful 0

Report | Print

Feb 16, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

The team appreciates your kind feedback. Thank you for working with us here at Eastchester Chrysler Jeep Dodge Ram.

February 16, 2023

Dealership Rating

Employee Rating

The guys in the dealership is very respectful and professional I give those guys five stars professional I give those guys five stars More

by castrogeorge999

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pena, Julio Nunez, Kevin Marciano, Maggie Matir, Chris Dayka, Tomy Vithayathil, Jose Gomez

Helpful 0

Report | Print

Feb 17, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

It's an honor to earn your five stars. Thank you for supporting Eastchester Chrysler Jeep Dodge Ram!

Feb 17, 2023 -

castrogeorge999 responded

Just keep up the great work 😃👍 Guys.

December 23, 2022

Dealership Rating

Employee Rating

I don’t want to write anything to you a a a a a a a a a a More

by JG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Bob Erickson , Brian Dennis, Lemar Davis, Javier Echeverria, Kevin Marciano, Maggie Matir, Chris Dayka, Richard Reid, Tomy Vithayathil

Helpful 0

Report | Print

Dec 27, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We're sorry you've had a less-than-perfect experience with us and would really appreciate the opportunity to understand how we've let you down. If you're willing to discuss, would you please consider giving us a call? We are at your disposal and eager to help however we can. Thank you, Customer Care Team - (877)-811-9330

December 03, 2022

Dealership Rating

Employee Rating

Frank gave me the best experience a customer could ask for. I appreciate him being willing and ready to help. for. I appreciate him being willing and ready to help. More

by Connie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pena

Helpful 0

Report | Print

Dec 05, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Connie, thank you for the great review! We appreciate the kind feedback about Frank and hope to see you back again at Eastchester Chrysler Jeep Dodge Ram. Safe travels!

November 24, 2022

Dealership Rating

Employee Rating

My Time at the service center for my Jeep Compass to have it serviced went very well. it serviced went very well. More

by ROMANJRCARLOS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Julio Nunez, Maggie Matir, Shawn Cameron

Helpful 0

Report | Print

Nov 28, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We appreciate your business and we hope to see you again at Eastchester Chrysler Jeep Dodge Ram. Drive safely!

November 13, 2022

Dealership Rating

Employee Rating

Professional staff. Excellent customer service. Will be getting my next service done there. Thank you guys!!! Excellent customer service. Will be getting my next service done there. Thank you guys!!! More

by JOSHUAMONSERRAT.87

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Diana, Sammie

Helpful 0

Report | Print

Nov 14, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Joshua, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

Dealership Inventory (369 Vehicles)

2022 Jeep Grand Cherokee 4xe | used

$46,757

2022 Jeep Grand Cherokee 4xe

used

Bright White Clearcoat exterior

Automatic

Four-wheel Drive

$46,757

View Vehicle Details

View Details

2024 Jeep Compass | new

$44,180

2024 Jeep Compass

new

Diamond Black Crystal Pearlcoat exterior

Unknown

Four-wheel Drive

$44,180

View Vehicle Details

View Details

2018 Jeep Wrangler Unlimited | used

$25,272

2018 Jeep Wrangler Unlimited

used

Granite Crystal Metallic Clearcoat exterior

Automatic

Four-wheel Drive

$25,272

View Vehicle Details

View Details

2024 Jeep Compass | new

$42,835

2024 Jeep Compass

new

Silver Zynith Metallic Clearcoat exterior

Unknown

Four-wheel Drive

$42,835

View Vehicle Details

View Details

2024 Dodge Durango | new

$51,055

2024 Dodge Durango

new

DB Black Clearcoat exterior

Unknown

All-wheel Drive

$51,055

View Vehicle Details

View Details

2018 Dodge Challenger | used

$135,123

2018 Dodge Challenger

used

Pitch Black Clearcoat exterior

Automatic

Rear-wheel Drive

$135,123

View Vehicle Details

View Details

View All Inventory

Get a $500.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.