Frank Pagliario

Excellent service and very helpful over tire leak on Dec 3 and Frank also determined waiting time well 3 and Frank also determined waiting time well More

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I am just wanting to let you know that I enjoy my interaction with this dealership. McKayla is always so helpful, positive and can't forget to mention that smile very welcoming. The dealership is c interaction with this dealership. McKayla is always so helpful, positive and can't forget to mention that smile very welcoming. The dealership is clean, bright and coffee selection is nice. I didn't feel pressure about getting work done. it was just noted on receipt. More

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We are driving into St. Catherine’s from Waterdown, Ontario……we would not do this, if we were not satisfied with the Service thus far provided to us. We are happy and fee Catherine’s from Waterdown, Ontario……we would not do this, if we were not satisfied with the Service thus far provided to us. We are happy and feel confident with both the Service Manager and his Whole Team. Always Professional and Knowledgeable! Thank you! More

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Really powerful for my nissan rogue’recalling. Thank you for your team, I will be back. Thank you for your team, I will be back. More

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I feel safe taking my vehicle for service here. The work on my car is always done correctly and on time. Thank you to all the people in the service department. The work on my car is always done correctly and on time. Thank you to all the people in the service department. More

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Outstanding experience from purchase through parts purchase and. service appointments. Without question the best experience in over 50 years of purchasing new vehicles. purchase and. service appointments. Without question the best experience in over 50 years of purchasing new vehicles. More

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Thanks Frank and everyone in the service and parts team for the excellent service it is much appreciated for the excellent service it is much appreciated More

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St. Catharines Nissan is my go to dealer. I have been dealing with the company since 1997. The people are truly outstanding and provide professional service in all areas of the business. I have recomm dealing with the company since 1997. The people are truly outstanding and provide professional service in all areas of the business. I have recommended many friends and they have also had great experiences. More

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Always professional. Provides great service. And my car is well cared for and comes out cleaner after a visit. Provides great service. And my car is well cared for and comes out cleaner after a visit. More

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Had taken Rogue for free brake inspection April 16. Rear brakes needed urgent servicing. Service department estimated 1.5 hours to complete work. Vehicle was ready at the exact estimated time. Also Rear brakes needed urgent servicing. Service department estimated 1.5 hours to complete work. Vehicle was ready at the exact estimated time. Also honoured 15 % coupon sent to my email. Friendly and professional. Allowed my epileptic dog whom cannot be left home inside premises which reduced anxiety. Vehicle was fixed and also exterior was thoroughly washed. This is a substantial improvement from one of the previous servicing two years ago when a different service advisor lied saying that my wife’s Infiniti EX35 2008 had a leak in the steering column and costs to replace would not be worth it for the car of this age and also hinted it should be sold. So for two years I monitored my wife’s vehicle, inspecting for leaks and the brake fluid level and not ONE drop of brake fluid leakage was detected (please advise if the service receipt is required by Nissan for review which states the purported leak). To this day, my wife’s car drives impeccably. As a result, I refrained from using this dealership for oil changes and seasonal tire swaps for past two years. This most recent service was a welcome improvement to the past services during which I have had to wait extended time for simple oil changes and tire swaps. Here is an example where a technician can drain the oil while changing the tires and save time and save a client money and give an incentive for repeat visits. Thank you and keep it up. Two suggestions for client service improvement is to take in the vehicle into the garage within 5 - 7 minutes of key handover, and deliver services by the promised time, and time spent should be appropriate to the nature of the work performed. More

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