Another GREAT experience with Palm Chevrolet!
Scott and the service crew take care of all my concerns in a timely manner! Plenty of snacks and drinks available in the waiting room!
Scott and the service crew take care of all my concerns in a timely manner! Plenty of snacks and drinks available in the waiting room!
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by ANNA BANANA
Verified Customer
Verified Customer
Sep 24, 2024 -
Palm Chevrolet responded
Thank you for your wonderful review, Anna! I'm thrilled to hear that you had another great experience with Palm Chevrolet and that Scott and our service crew were able to address your concerns promptly. I believe in making your visit comfortable, and I'm glad you enjoyed the snacks and drinks in our waiting room. I look forward to seeing you again!
Sincerely,
Wayne Bogle
Parts and Service Director
Great salesman great service.
I love my Chevrolet Silverado only have one problem. I can’t drive it enough
I love my Chevrolet Silverado only have one problem. I can’t drive it enough
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by dandy88996677
Verified Customer
Verified Customer
Service Price Transparency
Sep 20, 2024 -
Palm Chevrolet responded
Thank you for your wonderful feedback! We're thrilled to hear that you love your Chevrolet Silverado and that you had a great experience with our sales team at Palm Chevrolet. We appreciate your support and hope you'll find plenty of opportunities to enjoy driving your Silverado. Please come see us again soon!
Best,
The Palm Chevrolet Team
Thank you for your attention, thank you for your
services. Just one thing, I don't know if it will always be like this, but, despite having had an appointment for two months before, that day I was w
services. Just one thing, I don't know if it will always be like this, but, despite having had an appointment for two months before, that day I was waiting for many hours for my car to be ready for a simple oil change and tire rotation. I would like the wait to be shorter because the customer's time is also valuable and they also have to go back to work or attend to personal matters.
From then on, everything was fine. The hot teas were delicious, I think I drank 3 in the 3 hours I was there.
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by ednacadena37
Verified Customer
Verified Customer
Service Price Transparency
Sep 19, 2024 -
Palm Chevrolet responded
Thank you for your feedback. We appreciate your kind words about our services at Palm Chevrolet and are glad to hear you enjoyed the hot teas during your visit. I understand your concerns about the wait time for your oil change and tire rotation, and we value your time as a customer. Your comments will help us improve our service efficiency. If you have any further concerns or suggestions, please feel free to reach out to us. We look forward to serving you better next time!
Sincerely,
Wayne Bogle
Parts and Service Director
Muy bueno el trato y un servicio de calidad gracias se
los recomiendo muchas bendiciones
los recomiendo muchas bendiciones
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by javieral6869
Verified Customer
Verified Customer
Service Price Transparency
Sep 04, 2024 -
Palm Chevrolet responded
¡Gracias! Agradecemos sinceramente sus amables palabras sobre el servicio en Palm Chevrolet. Nos alegra saber que estuvo satisfecho con su experiencia. Esperamos verlo nuevamente y, como siempre, agradecemos que recomiende nuestro negocio. ¡Muchas bendiciones para usted también!
Sincerely,
Wayne Bogle
Parts and Service Director
Our sales person was very helpful, we were also in for
service and pleased with their work
service and pleased with their work
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by bjw1218
Verified Customer
Verified Customer
Sep 04, 2024 -
Palm Chevrolet responded
Thank you for your wonderful review! We're thrilled to hear that you found our salesperson helpful and that you had a positive experience with our service team as well. At Palm Chevrolet, we strive to provide top-notch service for all our customers. We look forward to seeing you again!
Best,
The Palm Chevrolet Team
I was there for a simple oil change with an 8 o’clock
appointment at 10:30 i went to the service advisor to ask how much longer as i needed to leave at 11 . I think they forgot about me because i shortly
appointment at 10:30 i went to the service advisor to ask how much longer as i needed to leave at 11 . I think they forgot about me because i shortly saw my truck being pulled to the service area by the service advisor. I wish they would have told me i would have rescheduled instead of waiting almost another hour and canceling my appointment i had to go to after. At least they comped my oil change ,
Ward Mcclellan
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by wrmcc153
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2024 -
Palm Chevrolet responded
Thank you, Ward, for sharing your experience with us. I understand how frustrating it can be to wait longer than expected, especially when you have other commitments. We appreciate your feedback and are glad to hear that your oil change was comped. Please feel free to reach out to me directly if you would like to discuss your experience further or if there’s anything I can do to improve our service at Palm Chevrolet. We value your time and hope to serve you better in the future.
Sincerely,
Wayne Bogle
Parts and Service Director
You guys are always very efficient at resolving any
issues and getting our dealerships vehicles in and out of service
issues and getting our dealerships vehicles in and out of service
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by Michaelpeppler
Verified Customer
Verified Customer
Service Price Transparency
Aug 22, 2024 -
Palm Chevrolet responded
Thank you for your wonderful review! I appreciate your kind words about Palm Chevrolet's efficiency in handling service issues. It's great to know that we are able to meet your expectations. I look forward to continuing to serve you and your dealership's needs in the future!
Sincerely,
Wayne Bogle
Parts and Service Director
Great place to have my car serviced!
Friendly and easy to work with each time I come in for repairs!
Friendly and easy to work with each time I come in for repairs!
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by DCALCATE5911
Verified Customer
Verified Customer
Service Price Transparency
Aug 21, 2024 -
Palm Chevrolet responded
Thank you for your wonderful review! I'm thrilled to hear that you find Palm Chevrolet to be a great place for service and that our team has provided you with friendly and efficient assistance. I look forward to seeing you again for your next service visit!
Sincerely,
Wayne Bogle
Parts and Service Director
Excellent and prompt service from your service advisor !
! Truly appreciate all her help, very kind and professional.
! Truly appreciate all her help, very kind and professional.
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by EILYCONCEP30
Verified Customer
Verified Customer
Service Price Transparency
Aug 21, 2024 -
Palm Chevrolet responded
Thank you for your wonderful review! I'm thrilled to hear that you received excellent and prompt service from our service advisor at Palm Chevrolet. I truly appreciate your kind words about her professionalism and helpfulness. I look forward to assisting you again in the future!
Sincerely,
Wayne Bogle
Parts and Service Director
From contact to service a great experience.
My 2024 Traverse malfunction light came on.at 30 miles and service department was able to get my Traverse in the next business day. Always kind and f
My 2024 Traverse malfunction light came on.at 30 miles and service department was able to get my Traverse in the next business day. Always kind and friendly.
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by hawiianfun03
Verified Customer
Verified Customer
Service Price Transparency
Aug 20, 2024 -
Palm Chevrolet responded
Thank you for your feedback! I appreciate you sharing your experience with us regarding your 2024 Traverse. It's great to hear that our service department was able to assist you promptly and that you found our team kind and friendly. If you have any further questions or need assistance, feel free to reach out to me at Palm Chevrolet. I look forward to seeing you again soon!
Sincerely,
Wayne Bogle
Parts and Service Director