Eric Fernandez Cervantes
Eric Fernandez Cervantes at Mazda of Elk Grove
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Eric Fernandez Cervantes

Internet Sales Manager

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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5.0
306 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

4 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

5.0

306 Reviews

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306 Reviews of Eric Fernandez Cervantes

September 28, 2024

Dealership Rating
Employee Rating

The dealership is clean and client friendly. The staff greet you as soon as you walk in. Eric Fernandez Cervantes was very helpful and professional. He made upgrading from a CX-9 to the CX-90 More

by Schatman1908
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shay Briggs, David Bayan

September 18, 2024

Dealership Rating
Employee Rating

Very good customer service and all around enjoyed my experience with Eric and the team at Mazda More

by reyesvictor2149
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaik Willmon

Sep 18, 2024

Mazda of Elk Grove responded

Victor, Thank you for taking the time to share your amazing experience with us! We are so glad you had a great experience with Eric and the rest of our team. We take pride in taking amazing care of our clients, and we're happy to know you were no exception. We appreciate your kind words and look forward to a long-lasting relationship!

September 10, 2024

Dealership Rating
Employee Rating

Eric was so helpful, patient, and informative. Not pushy at all, like other salesman. Thanks, Eric! We love you new car. More

by sable.deguzman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 11, 2024

Mazda of Elk Grove responded

Sable, Thank you so much for taking the time to share your positive experience with Eric! We are so glad he was so personable and helpful throughout this process. We really do love to ensure our clients are always comfortable during this experience. We appreciate your kind words and wish you many happy miles ahead!

August 31, 2024

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Employee Rating

Best experience for first time buyer, just got a nice car today and I really like it More

by Diego
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Gonzalez, David Bayan

Sep 03, 2024

Mazda of Elk Grove responded

Diego, Thank you for choosing us for your first car purchase! We're thrilled to hear that you had a great experience and love your new car. It was our pleasure to assist you, and we’re glad we could make your first car-buying experience a positive one. If you have any questions or need anything in the future, don't hesitate to reach out. Enjoy every moment with your new car, and welcome to the Mazda family!

August 30, 2024

Dealership Rating
Employee Rating

When my husband and I went to Mazda of elk Grove to check out this car we saw on the website, We were nervous about meeting a sales person to make this big and important purchase. We ran into Eric as we walk More

by afauzia07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Bayan

Aug 30, 2024

Mazda of Elk Grove responded

Thank you so much for sharing your wonderful experience! We're delighted to hear that Eric made you feel welcome and comfortable from the moment you arrived. It's great to know that his transparency, knowledge, and attentiveness helped make your purchase a positive one. We’re thrilled that you're happy with your deal and appreciate your recommendation. We look forward to seeing you again in the future, and we’ll be sure to pass along your kind words to Eric!

August 30, 2024

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Employee Rating

Good experience at this dealership and Eric was easy to work with and explained all the functionality of the vehicle I purchased. More

by Televators
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 03, 2024

Mazda of Elk Grove responded

Thank you so much for your positive review! We are so glad you had a great experience with Eric. He really is amazing and we're so fortunate to have him on our team. We appreciate your business and wish you many happy miles ahead!

August 28, 2024

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Employee Rating

Eric was Awesome! He was a great help to us. Most of all we didn't feel any pressure while choosing our vehicle. More

by Ghalib
Recommend Dealer
Yes

Other Employees Tagged: Garrett Oxnaes, David Bayan

Aug 28, 2024

Mazda of Elk Grove responded

Ghalib, Thank you so much for taking the time to share your amazing experience with Eric! We are so glad to hear that he made your experience comfortable and enjoyable. We appreciate your business and look forward to a long-lasting relationship!

August 27, 2024

Dealership Rating
Employee Rating

Very friendly staff. Clean facility. Very comfortable show room. Staff always check in to make sure everything is going well. Very impressive. Never feels intrusive. More

by ebcatingub
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaik Willmon

Aug 27, 2024

Mazda of Elk Grove responded

Thank you so much for your kind words! We are so glad your experiences with us have always been comfortable and seamless. We look forward to your next visit!

August 17, 2024

Dealership Rating
Employee Rating

Great service! Eric is patient. Absolutely no sales pressure. He answered all of my questions. He is very knowledgeable about Mazda vehicles. More

by ewalker442
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Bayan

Aug 19, 2024

Mazda of Elk Grove responded

Thank you so much for taking the time to share your experience with Eric! He really is so personable and helpful and we're not at all surprised to hear that it was amazing to work with him. We appreciate your business and look forward to being here for all your Mazda needs!

August 13, 2024

Dealership Rating

Had an amazing experience with Eric! He took him time and didn’t make us feel like a bother at all. Let us look at multiple cars and was very knowledgeable of all of them! More

by Alexis Melchor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 13, 2024

Mazda of Elk Grove responded

Alexis, Thank you for taking the time to share your positive experience with Eric. We are so happy to hear he exceeded expectations and was very helpful. If you ever have any questions about your new Mazda don't hesitate to reach out to us. We look forward to a long-lasting relationship.

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