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![Eric Fernandez Cervantes at Mazda of Elk Grove](http://cdn-user.dealerrater.com/images/dealer/26994/employees/f6f6015ba46c.jpg)
Eric Fernandez Cervantes
Internet Sales Manager
Mazda of Elk Grove
8588 Laguna Grove Dr.
Elk Grove, CA 95757
Dealership Experience
3 yrs, 4 mos
Industry Experience
4 yrs, 7 mos
Languages Spoken
English
Spanish
293 Reviews
Write a Review293 Reviews of Eric Fernandez Cervantes
June 21, 2024
Eric was efficient, informative, and ensured I got a great deal. He took the time to explain the features of the car and made the buying process smooth and hassle-free. great deal. He took the time to explain the features of the car and made the buying process smooth and hassle-free. More
Other Employees Tagged: David Bayan
June 19, 2024
Eric was very good in his explanation and patient in answering all our doubts. It was really helpful working with him. answering all our doubts. It was really helpful working with him. More
Other Employees Tagged: Marilyn Mamitag , Angela
June 19, 2024
Great deal on vehicle and the service center/car wash have already been great layers to my experience. Not everything is perfect, but Mazda/Eric knows how to make a shopping experience quality service an have already been great layers to my experience. Not everything is perfect, but Mazda/Eric knows how to make a shopping experience quality service and good customer care. More
Other Employees Tagged: CLAYTON KROPP
June 18, 2024
My experience at Mazda of EG was great. Eric was easy to work with and diligent about finding the car/model I was looking for. He took time to answer my questions, checked in with me freque Eric was easy to work with and diligent about finding the car/model I was looking for. He took time to answer my questions, checked in with me frequently regarding updates with the vehicle and made sure I felt comfortable with my purchase. He sent me videos of the vehicle ahead of my pick up date as well. Also, thank you to the team for accommodating additional assistance in the finance department on a busy weekend. I would definitely shop here again. More
Other Employees Tagged: Shay Briggs
June 14, 2024
Eric was very accommodating and helpful. He approached my family and I when we were just browsing and made sure we stayed hydrated in the heat without putting any pressure on us. I made man He approached my family and I when we were just browsing and made sure we stayed hydrated in the heat without putting any pressure on us. I made many requests in the process of buying and Eric did his best to accommodate each one. I love the Mazda product and having a salesperson like Eric ensures that I’ll keep coming back. More
June 11, 2024
Eric was very patient and answered all of my questions and concerns. He was also easy to talk to, like a mutual friend. No salesperson panache or long-winded upselling. But still able to provide any de and concerns. He was also easy to talk to, like a mutual friend. No salesperson panache or long-winded upselling. But still able to provide any detailed information that I needed, and professional. The dealership itself was great. IDK if all Mazda dealerships are like this but it's a very easy and relaxed experience. No pressure. And no bogus fees to haggle with. I really appreciate that. More
Other Employees Tagged: Shay Briggs , Sorry, I am terrible with names. The person who helped with signing documents. She was excellent at her job but also went above and beyond to ensure my overall experience was positive and timely.
May 31, 2024
Was able to set up a deal through Eric completely remote. I found the vehicle I wanted online- inquired- got more info - drove ~100 miles and had a no nonsense, very pleasant experience on site. Eric was h I found the vehicle I wanted online- inquired- got more info - drove ~100 miles and had a no nonsense, very pleasant experience on site. Eric was helpful and pleasant to work with. I would recommend 100% He worked to get a good price on the vehicle I wanted. He investigated financing to beat my pre-approval and was upfront when the dealership didn’t have a better option. He assisted with my trade in appraisal remotely and maintained the same value on site. I’ll be looking here again the next time I’m in the market for another vehicle. More
Other Employees Tagged: Maha Nijem
May 30, 2024
Eric was very friendly, helpful, and straightforward. Communication was always great, and there was no nonsense of any kind. It was a pleasure doing business with him! Communication was always great, and there was no nonsense of any kind. It was a pleasure doing business with him! More
Other Employees Tagged: Shay Briggs, David Bayan