33 Reviews of Eric Chairis
October 08, 2024
I drove 12 hrs. for my new truck that I got for my bday. I asked Rose (saleswoman) for pictures of underside of car. I noticed oil smeared around transfer case, upo for my new truck that I got for my bday. I asked Rose (saleswoman) for pictures of underside of car. I noticed oil smeared around transfer case, upon my arrival I found out the truck indeed had an oil leak and oil had been wiped off to hide the damage. Chris Chairis sells an interior/exterior protection plan that cover dents and scratches, that sale was a forced sale I didn't want, they added it to the truck price. I noticed the truck had scratches/dents, and yet they're selling a plan that covers that specifically? Scott Kimbrough, general manager and Chris Russel reached out to me letting me know that they would make this right and that they had no idea of the oil leak. They made it right by continuing to advertise the truck and selling it to someone else who probably didn't inspect it close enough. Theresa Ivey is a rude lady, every time I called, she was condescending. Her tone of voice was very unwelcoming. I recommend everyone stay away from Big Star Hyundai. Don't ruin your day, there's plenty of other places to purchase from. More
Other Employees Tagged: Chris Russell , Rose Rodriguez, Teresa Ivey, Scott Kimbrough
September 20, 2024
Unfortunately I can’t say too much nice about this dealership. I’ve been waiting 3 weeks to take delivery of a used car. I can’t get anyone from service to answer my call and it seems I’m forgotten ab dealership. I’ve been waiting 3 weeks to take delivery of a used car. I can’t get anyone from service to answer my call and it seems I’m forgotten about. More
Other Employees Tagged: Sam Caldwell
September 19, 2024
Everyone was very helpful and friendly. Great customer service. They made the whole process seamless. Great customer service. They made the whole process seamless. More
Other Employees Tagged: Arnaldo Perez , Sean Opersteny
September 15, 2024
I love the atmosphere of the location and the way they handle me and my brothers needs throughout the whole time we were their. As I felt they knew how to handle our situation to the best of their abiliti handle me and my brothers needs throughout the whole time we were their. As I felt they knew how to handle our situation to the best of their abilities thanks so much. More
Other Employees Tagged: Valor Ojeda
August 31, 2024
Amazing, kind, professional and well mannered they were beyond exceptional staff. I would give them a hundred stars if it was a possibility! beyond exceptional staff. I would give them a hundred stars if it was a possibility! More
Other Employees Tagged: Mo Shurafa, Luis Delcid, Arnaldo Perez , zzHector zzBriseno
August 26, 2024
Eric was super nice, informative, he made it so easy and seamless to get our transaction completed even with our busy schedule. He made sure we were more than welcome to reach out to him if we had any quest seamless to get our transaction completed even with our busy schedule. He made sure we were more than welcome to reach out to him if we had any question. Thank you Eric you are awesome!!! More