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Elizabeth Soward
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46 Reviews
My name is Elizabeth, and I am the Service Drive Manager here at Freeman Toyota. When I was a senior in high school, I started my career in the automotive industry at a local Chevrolet store. Fast forward 19 years and I am grateful to call Freeman my home. Throughout my 8 years here, I have had the privilege of working alongside the most genuine and honest people. Our goal is to give you a great experience and provide you with exceptional service to keep your vehicle operating at its best. When I'm not working, I enjoy being a mom and wife, reading a good book, eating good food, and exercising to do my best to cancel that last part out.
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46 Reviews of Elizabeth Soward
October 09, 2024
Freeman toyota are professional and they treat customers that way that’s why I return that way that’s why I return More
by JCALDE1949.JC
Verified CustomerOther Employees Tagged: Bill Wilsie, Tim Farrand, Malorie Williams, Haley Shortnacy, Peter Stevenson, Trey Pierce
August 21, 2024
My advisor was very hands off, especially when it was time to pick up my vehicle. He arranged for a Lyft driver to pick me up from my house, but never let me know the results of my diagnostic. When I ask time to pick up my vehicle. He arranged for a Lyft driver to pick me up from my house, but never let me know the results of my diagnostic. When I asked him about it, he then said that they didn’t see the problem, even though I showed him the problem SEVERAL TIMES during our initial conversation. Lastly, I texted him asking if he would reset the “maintenance required” notification on my dashboard in which he replied “yes ma’am.” When I arrived at the dealership, he had left for the day and the notification was still there. If he had to leave, he should have at least followed up with my request. I’ve had really good experiences with advisors in the past, so they have set the bar high. My advisor did not meet the expectations set by the others. That is why I will come back, knowing that most of the advisors have stellar customer service at Freeman Toyota. More
by KKEENER82
Other Employees Tagged: Harry Cummings, Kyndal Stedman, Trey Pierce, Alex Gonzalez
August 14, 2024
Everyone was very helpful and courteous. They kept me informed about all that was needed, through texting and phone calls. They kept me informed about all that was needed, through texting and phone calls. More
by GRAMMIRITA
Other Employees Tagged: Mitch Congdon, Kyle Ansley , Fabrisio - that might be the wrong spelling of his name. He was the driver who took me home while my car was being repaired.
June 15, 2024
Freeman Toyota has serviced my 07 Tundra since I purchased it. They have always provided top tier service. I've had many service advisors over the years but one stands in a class all by herself. Ky purchased it. They have always provided top tier service. I've had many service advisors over the years but one stands in a class all by herself. Kyndal S. provides the best customer service and always makes sure the job is done right the first time. More
by Richb80
Other Employees Tagged: Tim Farrand, Malorie Williams, Mino Thanavadee, Kyndal Stedman
May 31, 2024
Don't tell people you're about to close in 1 hour with an attitude lol attitude lol More
by Canyon Road Enthusiast
Other Employees Tagged: Harry Cummings, Tim Farrand, Steve Curry, Haley Shortnacy , Desmond Adger, Charlene Gee, Whitley Harrell
May 29, 2024
Great service, Landcruiser is a great vehicle and I will keep it forever unless I buy another one. keep it forever unless I buy another one. More
by PHIL.LUEBBEHUSEN1947
Other Employees Tagged: Harry Cummings, Tim Farrand, Steve Curry, Haley Shortnacy, Dusty Jager, Mitch Congdon , Desmond Adger, Charlene Gee, Whitley Harrell
February 24, 2024
Good service and good professional people. Quick service was in and out in 1 hour. Quick service was in and out in 1 hour. More
by HEATH.BAKER
Other Employees Tagged: Steve Curry, Tom Schrage, Dusty Jager , Desmond Adger, Charlene Gee
February 19, 2024
Excellent maintenance for my 2018 Rav 4. All the staff provided a VIP experience. I was kept informed of my vehicles status and what I could expect in future visits. The video of my vehicles All the staff provided a VIP experience. I was kept informed of my vehicles status and what I could expect in future visits. The video of my vehicles service was informative and assured me that my vehicle was serviced by technicians with integrity. More
by dc_ervin
February 16, 2024
A freeman toyota is an excellent way to serve customers with everything anytime, so helpful. with everything anytime, so helpful. More
by BIKHTIYARAZEEZ
Other Employees Tagged: Harry Cummings, James Padillla, Tim Farrand, Steve Curry, Tom Schrage, Mino Thanavadee, Juan Gutierrez, Mitch Congdon , Desmond Adger, Lexus
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