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Eli Cid
Eli Cid at Camelback Toyota
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Eli Cid

Internet Sales Manager

Camelback Toyota

1550 East Camelback Road
Phoenix, AZ 85014

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4.4
23 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

11 yrs, 11 mos

4.4

23 Reviews

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23 Reviews of Eli Cid

October 19, 2024

Dealership Rating
Employee Rating

I got a 2020 camry drive it for 2 weeks steering wheel was shaking they say was nothing I take back again finely cut the rotors but they didn't want to change the pads 40% life left ...and they didn't dis More

by Jose Navarro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mayra Flores, Antonio Flores, Larry Ajayi, Maryam Azari, Jonathan Castillo, Daniel Conway, Ryan Chan

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Oct 24, 2024

Camelback Toyota responded

Jose, we understand how concerning it can be when issues arise with your vehicle, and we appreciate your patience throughout this process. We aim to provide thorough and professional service to all our customers, and it's disappointing to hear that we fell short in your case. We want to ensure your concerns are addressed properly. Please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com.

Oct 22, 2024

Jose Navarro responded

I talk to several employees nobody wanted to do nothing....i talk to corporate 3 times nobody wanted to do nothing ..we are just a pot of gold..be responsible for what you sale...60 dls brake pads they refused to replace I waisted my time talk to 2 many employees not again

October 01, 2024

Dealership Rating
Employee Rating

Great service Great customer service thank you so much I highly recommend attention to detail More

by franks1071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Dinwid, Mayra Flores, Antonio Flores, Larry Ajayi, Terrance Borthwell, Maryam Azari, Jonathan Castillo, Daniel Conway, Ryan Chan

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Oct 02, 2024

Camelback Toyota responded

Thanks, Frank! We’re thrilled to hear you enjoyed our service and appreciated the attention to detail. Your recommendation means a lot to us. We look forward to serving you again!

August 31, 2024

Dealership Rating
Employee Rating

My service advisor was very nice and informative. Camelback Toyota always has great customer service when we visit. More

by V. Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Tommasino, Lon Nguyen, and JD in Finance

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August 07, 2024

Dealership Rating
Employee Rating

They were all very nice and have very good customer service with everyone and very cool More

by AUSTINGRAVES324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Johnson, Jim Dinwid, Lou Alsaadi, Larry Ajayi, Terrance Borthwell, Maryam Azari, Jonathan Castillo, Daniel Conway, Ryan Chan

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July 24, 2024

Dealership Rating
Employee Rating

Did a great job explaining everything was a great help and had very amazing service. More

by MLIZETH749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: chris

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Jul 30, 2024

Camelback Toyota responded

Thank you for the wonderful review! We’re thrilled to hear that you found the explanation clear and the service amazing. Providing excellent support is our top priority, and we’re glad it showed. If you need any further assistance, don’t hesitate to reach out!

June 25, 2024

Dealership Rating
Employee Rating

The oil change was done in a very timely matter. I will bring my car back again for another oil change More

by michaelmay1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Dinwid, Mayra Flores, Antonio Flores, Larry Ajayi, Terrance Borthwell, Maryam Azari, Jonathan Castillo, Daniel Conway, Ryan Chan

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June 16, 2024

Dealership Rating
Employee Rating

They are friendly and took care of me and the job was faster then they told me it would take with my Tacoma recall and service. More

by GARTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwight Moore

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Jun 17, 2024

Camelback Toyota responded

Thank you for your feedback! We're delighted to hear that you had a positive experience with us during your Tacoma's recall and service. Providing efficient and friendly service is always our goal, and we're glad we could exceed your expectations in terms of timing. We appreciate your trust in us to handle your vehicle's needs promptly and effectively. If you have any more questions or need further assistance in the future, please feel free to reach out. We look forward to serving you again at Camelback Toyota!

June 14, 2024

Dealership Rating
Employee Rating

Yh my in kajolo just want to say thank you for service it was the best More

by BYAMUNGURAPHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Ajayi, Terrance Borthwell, Johan Vielma, Tanner Whitworth, Maryam Azari, Jonathan Castillo, Daniel Conway, Ever Valenzuela, Ryan Chan

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Jun 17, 2024

Camelback Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had the best service experience with us. Your satisfaction is our top priority, and we appreciate your feedback. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again!

June 01, 2024

Dealership Rating
Employee Rating

Thank camelback Toyota you are the best in Phoenix Arizona I will see you o More

by mcmarbleandgranite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mayra Flores, Larry Ajayi, Terrance Borthwell, Maryam Azari, Jonathan Castillo, Daniel Conway, Ryan Chan

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May 31, 2024

Dealership Rating
Employee Rating

Eli was amazing from start to finish. He was very patient. I would recommend him to others. More

by JME71114
Recommend Dealer
Yes

Other Employees Tagged: Ralph Walters

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