Eleanor Carrano
Eleanor Carrano at Premier Subaru
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Eleanor Carrano

Customer Service Representative

Premier Subaru

155 North Main Street
Branford, CT 06405

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5.0
31 Reviews

Dealership Experience

2 yrs, 10 mos

5.0

31 Reviews

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31 Reviews of Eleanor Carrano

October 24, 2024

Dealership Rating
Employee Rating

Great service! I had difficulty securing credit because I recently moved to the US for work, and had no credit history, and they were able to secure me a lease. More

by Darroch.lucas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 08, 2024

Premier Subaru responded

Thank you for taking the time to leave a review for us at Premier Subaru. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

October 03, 2024

Dealership Rating
Employee Rating

If I could give them 10 stars, I would. The Premier staff who assisted me were all professional, kind, and helpful. They listened as I told them what I was looking for, and they did not p More

by Poppys912
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2024

Premier Subaru responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2024

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Employee Rating

The choice was made easy with the info and thorough process offered in buying this car. Thank you to Jeremy et al. for the great experience. More

by Aristocats8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2024

Premier Subaru responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 19, 2024

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Employee Rating

Great customer service and helped me get into my dream car! Phil was phenomenal!!! Lifetime powertrain warranty too! More

by millertayy1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Frawley, Phillip Simone

Sep 21, 2024

Premier Subaru responded

Hi, thank you for taking the time to leave a review for us at Premier Subaru. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 26, 2024

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Employee Rating

Great fast service everyone there was very friendly willing to help. It was the best experience I’ve ever had buy a new car. I highly recommend this dealership. More

by Rkwieraga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Frawley, Jeremy Sommers

Aug 31, 2024

Premier Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Subaru! Thanks again for the recommendation, and have an amazing day!

August 13, 2024

Dealership Rating
Employee Rating

This dealership makes your experience very easy. Employees that understand how to get you into a vehicle without pressuring your decision making.Five stars to the finance woman because I forgot your More

by John
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andi Vilches, Jeremy Sommers

Aug 16, 2024

Premier Subaru responded

Hi John, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 04, 2024

Dealership Rating
Employee Rating

Up until final signatures etc everything was fine despite being told we needed no additional options insurances or product the rep pressured to get coverage to cover if she got a flat tire when leaving the More

by Steverhodeisland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Not sure of others names tbh

Aug 04, 2024

Premier Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (203) 481-0687. Take care!

July 24, 2024

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Employee Rating

Tim, I absolutely love my new Subaru! ! I'm so glad I chose Premier Subaru to trade in my 2017 Forester and purchase my new 2025 Forester. Everyone I met were so helpful and so friendly!! More

by CJLOVEmySUBARU
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jul 26, 2024

Premier Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Subaru! Please don't hesitate to reach out if there's anything additional we can do for you.

July 02, 2024

Dealership Rating
Employee Rating

Worked with me and were fair without being pushy and accepted what I declined that was optional More

by Gabe_boccins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 10, 2024

Premier Subaru responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 21, 2024

Dealership Rating
Employee Rating

Premier provided a wonderful low stress buying experience. Our sales person Jeremy was knowledgable and pleasant. More

by Midnytekjh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andi Vilches, Jeremy Sommers

Jun 29, 2024

Premier Subaru responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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