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Dominique Dou

Overview Reviews (6) Inventory (464)

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Dominique Dou

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Dominique Dou

Finance

Clay Cooley Nissan

39690 Lyndon B Johnson Fwy
Dallas, TX 75237

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4.0

6 Reviews

Overview Reviews (6) Inventory (464)

4.0

6 Reviews

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6 Reviews of Dominique Dou

June 08, 2024

Dealership Rating

Employee Rating

Love Nissan customer service, the people are always friendly and very helpful and nice and very initiative of their customers friendly and very helpful and nice and very initiative of their customers More

by PRETTYGIRL.KJ83

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Roland Lynn, Charles English Jr.

Helpful 0

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Jun 12, 2024 -

Clay Cooley Nissan responded

Hello Prettygirl.kj83, We really appreciate your feedback! Thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 07, 2024

Dealership Rating

Employee Rating

Previously came in for an oil change in November/December and discovered Brake cap has been off. May was when I found out. and discovered Brake cap has been off. May was when I found out. More

by R.TURNER2026

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Hensley

Helpful 0

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Jun 09, 2024 -

Clay Cooley Nissan responded

R.turner2026, Thank you for letting us know about your recent visit to Clay Cooley Nissan. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. If you are willing to give us another chance, please contact us at (972) 709-2000 so we can understand your situation better in order to try and turn your experience around. Thank you, Clay Cooley Nissan

June 04, 2024

Dealership Rating

Employee Rating

This is by far the most unresponsive finance manager I have ever dealt with. I highly do not recommend doing business with this dealership AT ALL! I have had to file a complaint with BBB regarding this de have ever dealt with. I highly do not recommend doing business with this dealership AT ALL! I have had to file a complaint with BBB regarding this dealership. RUN! More

by barker_myesha

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: David Hensley

Helpful 0

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Jun 07, 2024 -

Clay Cooley Nissan responded

Hello Barker_myesha, We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. When you have an opportunity, please reach out to our management team here at (972) 709-2000 so we can try to restore your confidence in our business. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Clay Cooley Nissan

May 25, 2024

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Employee Rating

It was a very pleasant experience at clay Cooley the salesman was a very kind person. salesman was a very kind person. More

by BATESSHAN

Verified Customer

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Alexis Rosales

Helpful 0

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May 26, 2024 -

Clay Cooley Nissan responded

Hello Batesshan, Thank you for your praise and kind comments about our team! We strive to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We're looking forward to your next visit with us! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 14, 2024

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Employee Rating

Floyd Mcgriff was very helpful and polite. Would refer my friends and family go see Mr Mcgriff Would refer my friends and family go see Mr Mcgriff More

by Prettywoman

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Hensley

Helpful 0

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May 16, 2024 -

Clay Cooley Nissan responded

Hello Prettywoman, Your recommendation means so much to us and we're so happy to have earned it. Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for taking the time to let the world know about your positive experience here at Clay Cooley Nissan. We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 14, 2024

Dealership Rating

Employee Rating

Floyd Mcgriff is the best, very easy to work and patient I will refer my friend and family I will refer my friend and family More

by Cowgirl1

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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May 16, 2024 -

Clay Cooley Nissan responded

Hello Cowgirl1, Thank you so much for the positive review about your experience with our sales consultant Floyd McGriff! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan. We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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Dominique Dou

Finance

Clay Cooley Nissan

6 Reviews of Dominique Dou

Dealership Inventory (464 Vehicles)

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