Dee Menon | Page 61

Horror Story 8 minutes ago Horror story. I have tried to speak with the owner and deal with my situation. The dealership made a huge mistake that caused electr 8 minutes ago Horror story. I have tried to speak with the owner and deal with my situation. The dealership made a huge mistake that caused electrical damage to my brand new 2018 escape. The dealership installed an additional remote started in a vehicle that already had Ford Pass and a remote starter. This is where all the problems began. I was misinformed at the point of sale and apparently, the sales associates were very confused as to which vehicles had sync 3 capabilities and Ford Pass. I purchased a Ford Accessory remote starter which was installed by the Courtesy Ford Lincoln Service department. I later found out that this remote starter should have never been installed in my vehicle and I now have electrical damage to the vehicle. The Ford Engineers have been contacted and they have not been able to come up with a solution to repair this damage to this date. I have had no response from the owner to my requests for a meeting or phone call. I personally have been very patient and willing to work with Courtesy Ford Lincoln to find a solution to my damaged vehicle. I have had this vehicle since January 5, 2018. I have had nothing but problems and I have been misinformed several times. Recently after an inspection from a different mechanic, I found out that I was driving around with a deployed airbag and a disconnected wire. I would have never known that I didn't have an airbag or possibly airbags. Considering that my vehicle had been in the Courtesy Ford Lincoln Shop several times and they were working in the knee bolster area where electrical wires were housed, I believe that it would have been their responsibility to recognize that my knee bolster airbag needed to be replaced. I would have been hurt very badly had I been in a car accident. If you value your sanity and don't want to be told to get used to a vehicle that they damaged and that they are sorry that this is happening to your car, keep driving by. Ford makes a good product but dealer errors are not covered by the manufacturer. Ford just sells the vehicles to the dealers and they have no say how a dealer runs their business. If your problem is manufacture related you are covered, but as soon as it is a dealer error there is nothing Ford of Canada can do for you. I love Ford's, but my nightmare continues and I am driving a damaged vehicle created by Courtesy Ford Lincoln. So not courteous. Mr. Eansor, I avoided posting anything online and I hoped that we could work this out in a peaceful manner. Apparently going public is the only way I will get a response from you. All you need to do is run my vin number to find out I am telling the truth. I fear for my safety driving this vehicle and I have truly lost faith in Courtesy Ford Lincoln. More

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Great experience We loved Dee’s enthusiasm and love of Lincoln from the second we met him. To be honest, we weren’t even considering Lincoln prior to meeting Dee. He t We loved Dee’s enthusiasm and love of Lincoln from the second we met him. To be honest, we weren’t even considering Lincoln prior to meeting Dee. He truly is knowledgeable and cares about his customers wants and needs. Thank you Dee! More

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Great experience it was really great to work with Dee and Adel again to find us the best deal in market. We definitely going to get back Thanks guys 👍 Mustafa it was really great to work with Dee and Adel again to find us the best deal in market. We definitely going to get back Thanks guys 👍 Mustafa More

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Great experience. Very professional. Great attentiveness and care was shown while selecting the best option for my needs. The details of the vehicle that I was interested in were very wel Great attentiveness and care was shown while selecting the best option for my needs. The details of the vehicle that I was interested in were very well explained More

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Very knowledgeable.. Our sales rep Dee was well versed in what he was telling us. He answered all our questions....he made it a whole lot easier for us buying our first ne Our sales rep Dee was well versed in what he was telling us. He answered all our questions....he made it a whole lot easier for us buying our first new truck..I would recomend that if you want to buy a new vehicle... GO SEE DEE..... More

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Help was there when needed Dropped into the dealership on a Saturday afternoon to get some assistance with understanding the electronic features and controls on my new Lincoln M Dropped into the dealership on a Saturday afternoon to get some assistance with understanding the electronic features and controls on my new Lincoln MKC. Dee Menon was more that willing to help. He came out to the car, sat in the driver's seat and walked us through the entire system. He answered all our questions; gave us tips on how to best use the navigation system. Was very knowledgeable and very pleasant to talk to. He made us feel very welcome and made sure we knew we can always depend on Courtesy Ford help when needed. More

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Great Experience with Dee Menon We were fortunate to meet Dee Menon in our search for a new vehicle. He took care of all our needs in a friendly, professional and courteous manner. H We were fortunate to meet Dee Menon in our search for a new vehicle. He took care of all our needs in a friendly, professional and courteous manner. He is very knowledgeable and went that extra step to ensure our satisfaction including after sale followups. We would not hesitate in recommending him to friends. George Anderson, financial adviser, was also very helpful in explaining all the details of our leasing agreement. More

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Dee was amazing very helpful We were very happy with Deepak Menon he was very helpful and very pleasant to deal with , knew his cars and trucks very well and even spent time with We were very happy with Deepak Menon he was very helpful and very pleasant to deal with , knew his cars and trucks very well and even spent time with us to show us all the new things on the truck he also said we can call him any time if we were not sure of things , we have dealt with a lot of sales people and I have to say we will go back for sure and deal with him only , Very very nice to talk to and helped us big time totally will pass his name on to all of our family and friends . More

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Great Experience! I found Dee to be courteous, professional, and easy to talk to. He is obviously very passionate about cars... it shows in his enthusiasm and expert kn I found Dee to be courteous, professional, and easy to talk to. He is obviously very passionate about cars... it shows in his enthusiasm and expert knowledge. He was very forthright, and helped me focus my search for the car that's right for me! More

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Great service The service from start was great, Dee Menon our automotive consultant was very profesional and took the time to show us and explain every single featu The service from start was great, Dee Menon our automotive consultant was very profesional and took the time to show us and explain every single feature in our car as well as our financial advisor George Anderson who also took the time to explain the financial side of the deal. Both Made us feel right about our purchase. More

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