Dawn Manuck | Page 10

Dawn was amazing. She took care of all my worries and fears and stayed within my budget for work on my 2012 Dodge Ram that I bought from the same dealership. I will never not recommend the folks here on fears and stayed within my budget for work on my 2012 Dodge Ram that I bought from the same dealership. I will never not recommend the folks here on both sales and service. Dawn thank you so so much for everything. I came home and cried in relief after you helped me! More

Report | Print

bought 3500 diesel in with major engine noise for a diagnostic-Marco the diesel tech located problem in 30 min that 4 other mechanics could not identify-was the eve of thanksgiving weekend and Dawn hel diagnostic-Marco the diesel tech located problem in 30 min that 4 other mechanics could not identify-was the eve of thanksgiving weekend and Dawn helped me out with a driver-excellent service and problem was fixed .Would recommend diesel tech and MARCO with service advisor DAWN to everyone! More

Report | Print

Extremely happy once again leaving this dealership. I brought my truck in with road tar from driving through a construction zone and the service department had the tar off within a couple of minutes. Tha brought my truck in with road tar from driving through a construction zone and the service department had the tar off within a couple of minutes. Thank you! More

Report | Print

Thanks, Judy & Dawn 4 putting a smile on my face. Whilst sitting in the Customer Lounge thinking how nice Judy & Dawn have been to me thot I'd jot a few words. Love their sense of humour. How long ha Whilst sitting in the Customer Lounge thinking how nice Judy & Dawn have been to me thot I'd jot a few words. Love their sense of humour. How long have they worked together? Good on them for being so gracious!!!!! I would definitely recommend Leduc Chrysler's SERVICE DEPT. More

Report | Print

Excellent Service. Assistant service manager got my truck in fast/same day for waurranty work. Service tech advised Her/me when he noticed anything additional that needed attention. I will definitely pur in fast/same day for waurranty work. Service tech advised Her/me when he noticed anything additional that needed attention. I will definitely purchase my next vehicle there. More

Report | Print

Happy with my purchase, sales personnel, service department, parts and finance department all awesome. Purchased a truck here, serviced a Jeep here. Positive experience across the board. Clinton N department, parts and finance department all awesome. Purchased a truck here, serviced a Jeep here. Positive experience across the board. Clinton N More

Report | Print

Outstanding service getting me and my family back home! After picking up my new used truck from another location it became apparent that the truck was not as had been described buying long distance. I visit After picking up my new used truck from another location it became apparent that the truck was not as had been described buying long distance. I visited Leduc Chrysler to diagnose the engine light on my dash before my 10 hour drive home. I was greeted by a friendly and very accommodating service department who expedited my truck into the workshop to diagnose and give me a breakdown of the problem. It turned out that the truck had a serious engine issue and needed a new crankshaft ( a very costly repair). Dawn was quick to break down everything that needed to be done, got the truck on a hoist and started work immediately. They found us a hotel and Chuck drove us over there in his personal vehicle and made sure we had everything we needed. An above and beyond gesture. Dawn kept us up to date of the repairs over the next couple of days and on day three Leduc Chrysler had us back in our vehicle good as new to continue our trip home. I can’t say enough about how polite, empathetic and profesional their handling of our situation was from start to finish. I would highly recommend this location. More

Report | Print

It was Amazing !!! Leduc Chrysler people are flipping AWESOME!!!!! I knew what I wanted and they delivered!! Shawn, Jason, Christina, David and so many more made me fe Leduc Chrysler people are flipping AWESOME!!!!! I knew what I wanted and they delivered!! Shawn, Jason, Christina, David and so many more made me feel like I was family, I truly appreciate all they did for me! Well Done Guys! Brenda Aubie More

Report | Print

Third purchase from this location. Background...I previously bought my first and second vehicle at this location. My third I purchased elsewhere which was a mistake. I ended up in th Background...I previously bought my first and second vehicle at this location. My third I purchased elsewhere which was a mistake. I ended up in the service dept when my third vehicle gave me some issues. I first took it to the location I purchased it from and was told by that location they couldn't help me and I should "go somewhere else". Following that interaction I changed my google review of that location and 10 minutes later the manager of that location called me insisting I come back immediately and they would fix the situation right away. I couldn't get him off the phone so I told him I was currently having the vehicle looked at by another shop and I would call him if I wanted to talk to him directly. He was very pushy to the point where he said he would arrange to have me picked up from my workplace and driven to his location where they could "get me in a car that day and no one else can offer you that." A day later I learned my vehicle was a total loss after a catastrophic engine failure that couldn't be determined. It was not at all what I was expecting to hear and the floor opened up under my feet. Dawn in service was incredibly kind and compassionate despite the situation and offered to refer me to their sales dept because in her words "I'm sure there's something we can do to help you through this." I spoke with Dean in sales who found a vehicle he thought would be a good fit for me. From there I talked to Natalia over the phone who took all my information and proceeded with the financing application. She called me back within the hour and told me everything was ready to go so I went down to the dealership. While she worked on the paperwork I took the vehicle in question out for a drive with Neil Fricker. He went over all the features of the vehicle with none of the pressure to buy you would expect from a typical salesperson. While I was at the dealership the manager at the other location continued to call AND text me repeatedly with messages like "I haven't heard back from you". I did not answer any of the calls or texts. Leduc Chrysler let me know the vehicle I was looking to buy needed a new battery and to be detailed so they needed one more day to have it ready but they provided me with a loaner vehicle in the meantime. True to their word, my vehicle was ready the next day a few hours earlier than anticipated. Christina handed me the keys with a smile and asked me how I felt things had gone. I told her honestly this experience was just as good if not better than the first two times I had purchased a vehicle at this location. I drove home that night in my new vehicle and for the first time in days felt utterly relieved. I can not say thank you enough for the care and compassion I received during this purchase. It reminded me of when I bought my 2nd vehicle and the salesman would call every 6 months to if I still liked my Jeep. That's just the kind of people that work here I think. Side note: the calls and texts from the previous location continued after I drove away in my new Jeep to the point that I had to block the number on my phone to make them stop. More

Report | Print

Awesome experience with Cory. We recently purchased our new Ram truck at Leduc Chrysler. Prior to purchase we called the dealership and asked for Cory McMullen. As he was not there We recently purchased our new Ram truck at Leduc Chrysler. Prior to purchase we called the dealership and asked for Cory McMullen. As he was not there at the time the call was forwarded to his cell. Although, he was already at home for the day he immediately returned to the dealership to meet with us. He was exceptionally friendly, helpful, professional and knowledgeable. He listened to what we wanted and was able to quickly zero in on the right truck for us. We are very pleased with our new vehicle and the overall experience with everyone we dealt with at Leduc Chrysler. We highly recommend Cory McMullen for your next vehicle purchase. Ralph & Cathy More

Report | Print