Darnell Caruso-Kelley

Great service people Stephen is one One of the greatest service persons I’ve worked with service persons I’ve worked with More

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I just purchased my first Mercedes-Benz, a GLC 300 4MATIC. I had a five out of five star experience. My salesman Dumitru and the entire staff were very helpful, professional, and courteous. I really l 4MATIC. I had a five out of five star experience. My salesman Dumitru and the entire staff were very helpful, professional, and courteous. I really like their buying process. It’s so stress/pressure free. I will definitely recommend this dealership to my family and friends. More

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The current service quality is not as good as before. Put a little water on car to pretend the car is washed, but not washed at all. The reflection mirror was in a good position before, but move to down, Put a little water on car to pretend the car is washed, but not washed at all. The reflection mirror was in a good position before, but move to down, I could not use it I have to pull out on Highway to adjust the position.. More

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I have bought several trucks from this dealership. Arthur & Luke, are super helpful and friendly. Always a positive Attitude. Darnell in financing was fabulous and pleasant to deal with. Jake at th Arthur & Luke, are super helpful and friendly. Always a positive Attitude. Darnell in financing was fabulous and pleasant to deal with. Jake at the Mercedes sprinter service department is always super helpful. A great experience I would recommend them highly. Thanks to all of you getting me my new vehicle. More

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Always a pleasure dealing with Julialisa Very happy with the overall experience at dealer ship the overall experience at dealer ship More

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They truly care about keeping your business. Gui my salesperson could not have been nicer. Darnell in Finance is exceptional Gui my salesperson could not have been nicer. Darnell in Finance is exceptional More

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I just recently leased a car from Flagship Motors in Lynnfield. The level of their treatment of my wife and I as customers is second to none. From the moment we were met by Aziz to the delivery of the c Lynnfield. The level of their treatment of my wife and I as customers is second to none. From the moment we were met by Aziz to the delivery of the car was nothing short of spectacular. Aziz found several cars for us to test drive, each one was beautiful in their own way, but my wife wanted certain options . Well he called around , found a car with every option she wanted. He had the car brought to the store, we saw it, loved it , then got it. As the process continued , he was patient and accommodating, as we figured out a way to get to the dealership to sign the papers. It all worked, just picked up the car, met with the very knowledgeable Tony , the concierge, who explained all the tech and options of the car in ways we could understand. And as we were set to leave, Aziz topped of the experience, and made my wifes day, by handing her a dozen beautiful roses . Thank you Aziz, thank you Tony thank you Darnell, awesome with the finance part of the deal , and Derek. More

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Staff were very helpful and knowledgeable. Hamid answered all my questions and provided much needed tips and information. Hamid answered all my questions and provided much needed tips and information. More

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I worked with Craig and I have to say he was the best! ! I would refer any friends and family to him for sure. He made the entire experience pleasant and enjoyable. I do have to say the business manager Da ! I would refer any friends and family to him for sure. He made the entire experience pleasant and enjoyable. I do have to say the business manager Darnelle the first time around was pleasant hope we the second time was not pleasant at all which was a little disappointing. However Craig sold me on the car and without him I would’ve walked out. So thank you Craig!! More

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Car salesman can be an awful experience. Not in this case Dumitru Marcu was outstanding. Answered all questions very helpful Not in this case Dumitru Marcu was outstanding. Answered all questions very helpful More

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