Darcy Prokopetz

We bought our 2024 Edge SE from here and Sara Tsang. When we were ready to purchase we requested Sara Tsang because even before we were thinking about buying she took the time to sit and talk to us. S When we were ready to purchase we requested Sara Tsang because even before we were thinking about buying she took the time to sit and talk to us. Sara is very knowledgeable and professional. She made the purchasing process easy. She took the time to explain all the options available to us. She also called us a couple days after our purchase to make sure the vehicle was working out for us. We would highly recommend Sara Tsang to anyone thinking of purchasing a vehicle from Capital Ford Lincoln. More

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Great Sales, Sara Tsang is very knowledgeable and easy to deal with. We will definitely be back deal with. We will definitely be back More

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Thanks to Darcy for handling the leaking coolant issue on my F150 while ensuring the work was covered by the extended warranty package. Darcy was very efficient in getting the part in fast and keeping me we my F150 while ensuring the work was covered by the extended warranty package. Darcy was very efficient in getting the part in fast and keeping me well informed during the process. I got the truck back next day. The courtesy shuttle rides didn’t alter my work schedule. Thanks Again! More

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Always have received top notch service. Interactions with management staff have always created a positive customer experience with consistent professionalism everytime I'm at the dealership. Highly reco with management staff have always created a positive customer experience with consistent professionalism everytime I'm at the dealership. Highly recommend to all. More

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We are a long term customer at Capital Ford and have always been very appreciative of the excellence in customer relations, auto products and service. That is why we keep coming back. always been very appreciative of the excellence in customer relations, auto products and service. That is why we keep coming back. More

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Friendly sales staff provided a no pressure experience where I felt my interests came before theirs. The vehicle was priced where I didn’t feel the need to haggle for 3 days to leave there feeling like I where I felt my interests came before theirs. The vehicle was priced where I didn’t feel the need to haggle for 3 days to leave there feeling like I got a good deal. I’ve not purchased 3 new fords, this being the first with Capitol Ford, and it was the easiest I believe in terms of leaving feeling satisfied. More

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Great product.........Greater staff I have dealt with Capital Ford many times and have found that the service and staff are he best in the industry/city, I fully recommend everyone buy t I have dealt with Capital Ford many times and have found that the service and staff are he best in the industry/city, I fully recommend everyone buy their next car or truck there. I don't feel 5 stars are quite enough, especially in regards the the staff and the customer service they provide. Id have to bump up the star rating to a 10 / 5. More

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Awesome Customer Service This is the 4th vehicle I've purchased from here. Irv and Joe are great to deal with. I get all my oil changes done here and have dealt with Darcy i This is the 4th vehicle I've purchased from here. Irv and Joe are great to deal with. I get all my oil changes done here and have dealt with Darcy in Service. I would highly recommend Capital Ford for sales and service. More

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Not to happy. I had my truck in for an update, I was told I needed brakes and rotors, I had the brakes replaced and there was 50% left, no need to be replaced? I wi I had my truck in for an update, I was told I needed brakes and rotors, I had the brakes replaced and there was 50% left, no need to be replaced? I will be checking all your work from now on. More

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Third Car We just bought our 3rd vehicle from Irv Lazorko. He is down to earth and very helpful. We appreciate the way he sells cars! Thanks to Joe Urszulan We just bought our 3rd vehicle from Irv Lazorko. He is down to earth and very helpful. We appreciate the way he sells cars! Thanks to Joe Urszulan for all his help, too. They made our daughter's first time buying a car a very positive experience! More

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