Dan Johnson

I have typically had great experiences at this Honda location. This time it was not so great. My car which is two month old needed major repairs and parts ordered. I know it takes time to get parts orde location. This time it was not so great. My car which is two month old needed major repairs and parts ordered. I know it takes time to get parts ordered especially with new cars. However I received messages that my car was ready. I show up to honda and was told it wasn’t actually. While my service advisor was out Ben offered to keep us informed of what was happening. We had to beg for alternate transportation. When it was finally given and we got our car back we were charged $135 from the rental car company because the rental “was overdue”. Honda told us they would return it and they were the ones handling the rental. Ben offered his direct line if we needed anything but when we called he didn’t answer. He also made no eye contact with us when we picked up the car. I know we aren’t the only customer and this location is busy but this was our only car that we just purchased and we felt written off on multiple occasions. I hope others don’t have this experience as well. More

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Very nice to deal with when buying a new car. Very helpful explaining the features on the vehicle after the purchase. Very helpful explaining the features on the vehicle after the purchase. More

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Steve was patient and knowledgeable, he made sure that I was confident in my decision to purchase my first new vehicle. Brianna gave me outstanding service when I had an issue, she made sure to update me on was confident in my decision to purchase my first new vehicle. Brianna gave me outstanding service when I had an issue, she made sure to update me on the progress timeline as if I was right there watching it happen. I had a piece of mind experience dealing with the sales and service team that your company offers. More

by ebickham40 Verified Customer Verified Customer

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Thank you everything went smoothly and in a very timely way! Will continue to bring my vehicle in to this honda dealership way! Will continue to bring my vehicle in to this honda dealership More

by dthaden82 Verified Customer Verified Customer

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Great efficient service from Dan. Very responsive - he earned our business - we weren’t necessarily planning on buying from that particular dealership ion Brooklyn Blvd but he made th Very responsive - he earned our business - we weren’t necessarily planning on buying from that particular dealership ion Brooklyn Blvd but he made the difference! Amazing followup and follow through. Thank you! More

by Laurie Paal Verified Customer Verified Customer

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The whole experience was good from the the beginning. I would would recommend to anyone. I would would recommend to anyone. More

by mcarl49 Verified Customer Verified Customer

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Dan was personable and engaged. He demonstrated genuine enthusiasm for our new car. The business manager was also interested in us as customers and took time to get to know us. He demonstrated genuine enthusiasm for our new car. The business manager was also interested in us as customers and took time to get to know us. More

by bj Verified Customer Verified Customer

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Excellent inventory. Great sales person and price. Never felt pressured to buy something I didn't want. Great sales person and price. Never felt pressured to buy something I didn't want. More

by dennisgaspord Verified Customer Verified Customer

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I really like how they made sure I was confident in my purchase, and having a loaner vehicle was very helpful while the vehicle was getting the final items installed purchase, and having a loaner vehicle was very helpful while the vehicle was getting the final items installed More

by m.gronewaller66 Verified Customer Verified Customer

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Dan was very helpful and I was very happy with my experience and my new CRV experience and my new CRV More

by gbaby54 Verified Customer Verified Customer

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