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Daijah Marsh-Macias
Daijah Marsh-Macias at Niello Volkswagen
Refer Me

Daijah Marsh-Macias

Service Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.7
86 Reviews

Dealership Experience

4 yrs, 1 mo

Languages Spoken

English English

4.7

86 Reviews

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86 Reviews of Daijah Marsh-Macias

September 28, 2024

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Employee Rating

Always get quality work done and the service is great! ! The waiting room is comfortable! More

by DGRESIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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September 27, 2024

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Best dealership I've ever worked with! I highly recommend Niello VW and any Niello dealership. More

by derrick24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Richardson, Raymond Moreno, Khaled Jamal, Jack Felts, Roger Bybee, Matthew Wirth, Travis Cole, Brent Cooper, Taylor Gaynor

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Sep 28, 2024

Niello Volkswagen responded

Derrick, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 08, 2024

Dealership Rating
Employee Rating

I took my Golf for a timing belt maintenance, they provided great service with transparency and communication. More

by wholiodp30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 09, 2024

Niello Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 06, 2024

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Employee Rating

Good service, great people. Happy with service, clean facilities, easy access to dealership, timing was good. More

by CJLIGHTFOOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 08, 2024

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 23, 2024

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Employee Rating

Done great job I appreciate him for that customer service it’s too good 10 out of 10 More

by ABHINASH SINGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Stevenson, Roger Bybee, Matthew Wirth, Brandon Lamb, Travis Cole, Brent Cooper, Taylor Gaynor, Claire Thomas, Steve Timmel

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Aug 23, 2024

Niello Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 22, 2024

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Employee Rating

Daijah was very helpful and attentive, I am very happy with the whole service experience More

by BRENDANJIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 22, 2024

Niello Volkswagen responded

Hello Brendan! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Daijah delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 21, 2024

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Employee Rating

Good service excellent customer service I will recommend to anyone who needs services n w More

by RAMIRO.WATERTIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Stevenson, Roger Bybee, Matthew Wirth, Brandon Lamb, Travis Cole, Brent Cooper, Taylor Gaynor, Claire Thomas, Steve Timmel

Report | Print
Aug 23, 2024

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 19, 2024

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Employee Rating

Always fair and trust their service. Great customer service every time I come in. Would definitely recommend their service department. More

by MICHAEL.GORSHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Black

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Aug 19, 2024

Niello Volkswagen responded

Michael, We are pleased to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 18, 2024

Dealership Rating
Employee Rating

The Jetta is a good car but over the past 5 years, it was not the best experience dealing with VW dealerships in Arden or Elk Grove. More

by SAMUEL.YOSEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 19, 2024

Niello Volkswagen responded

Samuel, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 16, 2024

Dealership Rating
Employee Rating

Daijah was amazing from beginning to end. Appointment went smooth and the complementary Lyft was the icing on the cake. We came all the way from Redding for services. Wouldn’t hesitate to do More

by MARCELLAKRONBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 16, 2024

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Niello Volkswagen, Marcella. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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