Cole Allinger | Page 2

Mike and Steve were a great help, very professional and courteous. We had issues with our vehicle but they never left us stranded and worked with us until we were satisfied. Much appreciated. courteous. We had issues with our vehicle but they never left us stranded and worked with us until we were satisfied. Much appreciated. More

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Thanks very much to Mark Hudson, Cheryl Donaldson and Cole Allinger who helped us and provided great customer service. Transition went smooth and met all our needs. We are really enjoying our new truck Cole Allinger who helped us and provided great customer service. Transition went smooth and met all our needs. We are really enjoying our new truck. More

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Fast professional service always friendly eager to make things right for your vehicle making your visit great things right for your vehicle making your visit great More

by BONNIE.BRYANS Verified Customer Verified Customer

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I wrote a negative review today regarding Peter Smith and their maintenance program. I went for an oil change this morning after being sent an Email for $30.00 off on an oil change. I am an old dude and not their maintenance program. I went for an oil change this morning after being sent an Email for $30.00 off on an oil change. I am an old dude and not up to speed with computer knowledge. I needed a document printed off my computer that states I get $30.00 off. I do not have a printer on my computer so after the patient young lady tried to get the document printed off at Peter Smith it was no avail. I did not get the oil change. When I got home I was angry I called Peter Smith and spoke to the Service Manager. He was so very patient with me and assisted me in getting the Email sent to him. I am scheduled to go back this afternoon to get the oil change. I am so very sorry that anger took over with me printing a negative review on Peter Smith GM dealer. The maintenance manager walked me through on sending him the Email I received. Again, I would like to apologize to all members of Peter Smith for my negative views on this dealership. They have always serviced my vehicle and that will not change. I AM TRULY SORRY. More

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Brady was super helpful in getting us all the information requested about the vehicle including taking photos and looking into the history of the vehicle which made a world of difference for us before we dec requested about the vehicle including taking photos and looking into the history of the vehicle which made a world of difference for us before we decided to drive an hour and a half to see the vehicle. Rob carried on the incredible service and walked us through the sales process without it feeling like a sales process. The whole experience from browsing the add, to collecting information and making the purchase was super accommodating and personable. Thank you Brady, Rob and the entire team for all the support and follow-up on a process that is pretty overwhelming in general. AND to top it off, they recommended a fantastic burger place for us celebrate the purchase of our 2017 Enclave! More

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