Cliff Albert | Page 21

Problem free service excellence from start to finish My previous car was written off suddenly over the New Year weekend, leaving me to start the 2018 New Year without a car. Perhaps untypically, I hate My previous car was written off suddenly over the New Year weekend, leaving me to start the 2018 New Year without a car. Perhaps untypically, I hate buying cars. I would rather drive a screwdriver through my foot than go buying and looking at cars. So I was absolutely dreading the experience. To cap it all, I had really liked my previous car, and it was gone. And I ended up being away from Calgary on two different trips. So I had a brainwave: Why not try Capital? To take a step back: Six months previously, after trying another local dealership unsuccessfully with three repeated visits to repair my previous GMC, in desperation I turned to Capital (at the time they were still Southgate Chev). They simply made the problem go away, at no cost to me. After this most pleasant experience, 6 months before, I thought - why not try them for a new car? I told them my preference was for a recent pre-owned Acadia Denali, and that's exactly what they found me - by the next day. After my return from California, one test drive was all that was needed. Completely satisfied, and what an amazing car. They took care of the rest - finance, licensing, briefing me in detail about all the new features. Nothing was too much trouble. Thank you Cliff, Art and Kirsty for an unforgettable customer service experience. I might start buying cars. More

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Friendly Cliff has sold/leased so many vehicles to our family over the years. We quite often say to our friends “you should talk to Cliff”. Cliff has sold/leased so many vehicles to our family over the years. We quite often say to our friends “you should talk to Cliff”. More

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Very Satisfied customer Cliff Albert was very pleasant deal with. Made picking a vehicle fast and easy and fun. Now we're enjoying our vehicle. Thx to Cliff Albert. Cliff Albert was very pleasant deal with. Made picking a vehicle fast and easy and fun. Now we're enjoying our vehicle. Thx to Cliff Albert. More

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Helpful and very easy to deal with would come back. On time and friendly service. Highly recommend would send my friends to buy from cliff and very easy to deal with would come back. On time and friendly service. Highly recommend would send my friends to buy from cliff More

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impressed I stopped in around Christmas time while visiting and talked to a Mr. Cliff Albert I was impressed by his professionalizm and friendly manner....A gre I stopped in around Christmas time while visiting and talked to a Mr. Cliff Albert I was impressed by his professionalizm and friendly manner....A great person and dealership was very happy with the results Jean Brownell More

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Friendly responsive staff My initial conversation with James Deegan was pleasant and professional, his genuine interest in supplying me with the vehicle I wanted made the proc My initial conversation with James Deegan was pleasant and professional, his genuine interest in supplying me with the vehicle I wanted made the process easy and enjoyable. I am totally satisfied with both my new 2018 Silverado HD and the Capital Chevrolet experience. More

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Knowledgeable, friendly, I have purchased 3 new cars with Cliff and I love his style. He is very professional, extremely knowledgeable about the vehicles (unlike many other d I have purchased 3 new cars with Cliff and I love his style. He is very professional, extremely knowledgeable about the vehicles (unlike many other dealerships), friendly, honest and not pushy. He always ensures that you are completely satisfied and just goes the extra mile. On my last vehicle he coordinated all the logistics with the service department for a few additional options. I would highly recommend him to others. Peter Mitchell in service is great too. He ensures that there is good communication and helps you understand any issues. Overall a great and stress free experience with these folks. More

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Excellent I have been buying trucks from Cliff for close to 20 years. There is nobody better in the industry. He is a true professional and I would highly recom I have been buying trucks from Cliff for close to 20 years. There is nobody better in the industry. He is a true professional and I would highly recommend him to anyone. Steve Cooper More

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Cliff is a great fleet manager Cliff has great customer services skill and he takes the time to treat his customers well. You can tell he loves what he does because he does it well Cliff has great customer services skill and he takes the time to treat his customers well. You can tell he loves what he does because he does it well More

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5 stars all day long One of the best interactions I've ever had at a car dealer. I hate car dealerships. My previous dealings were awful. We arrived at the dealership at 6 One of the best interactions I've ever had at a car dealer. I hate car dealerships. My previous dealings were awful. We arrived at the dealership at 6 pm. We were greeted by Ellie a new sales lady. She was nice, knowledgeable and not pushy at all. We had a car in mind and went for a test drive but it was not what we were looking for. After just a few minutes, Ellie came back with her manager Cliff and were able to get us exactly where we needed to be and walked us through the features. I signed the paper work, but at no time did anyone make us feel rushed or like they were staying too late. This team was so professional. Never have experienced anything like. More

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