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Cliff Albert

Overview Reviews (253)

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Cliff Albert

Cliff Albert | Page 2

Fleet Manager

Capital Chevrolet Buick GMC

13103 Lake Fraser Dr SE
Calgary, AB T2J 3H5

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5.0

253 Reviews

Overview Reviews (253)

Dealership Experience

28 yrs, 6 mos

Industry Experience

28 yrs, 6 mos

5.0

253 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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253 Reviews of Cliff Albert

August 16, 2023

Dealership Rating

Employee Rating

I found the car I was looking for. They also worked around my budget which was even more awesome ! They also worked around my budget which was even more awesome ! More

by Madouha01

Recommend Dealer

Yes

Other Employees Tagged: Kym Kragh

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Aug 18, 2023 -

Capital Chevrolet Buick GMC responded

Thank you Madouha01, for this 5-star review! It's great to hear that we were able to find you something at your price point. We look forward to working with you again soon. Happy Driving! - Taylor

June 14, 2023

Dealership Rating

Employee Rating

I found the vehicle online, once the dealership was contacted, it was a great experience! contacted, it was a great experience! More

by nielj

Recommend Dealer

Yes

Other Employees Tagged: Sheryl Hrynuik, Nizar Lakhani , Kym Kragh, Les Huber he was amazing!

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Jun 14, 2023 -

Capital Chevrolet Buick GMC responded

Hi Nielj, thank you for the 5 Star review! I am so pleased that you had a great experience at our Dealership! We are constantly hard at work doing everything we can to deliver high-quality experiences to every one of our customers. -Barb

March 24, 2023

Dealership Rating

Employee Rating

I have dealt with Cliff Albert for many many years, first class service he is excellent to deal with and goes a long long way to make everything right when buying or selling a vehicle. Just purchased today class service he is excellent to deal with and goes a long long way to make everything right when buying or selling a vehicle. Just purchased today and am very very pleased. Cliff stands out in my opinion and since I have been dealing with Cliff for all these years you develop a very sound confident level with Cliff. No hard sell and that is very important to me when I am in the buy/sell mode. Cliff thanks again cannot say enough about you, SO COMPLETELY SATISFIED AND MORE. Thanks Cliff. Don O More

by dsogg

Recommend Dealer

Yes

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Mar 25, 2023 -

Capital Chevrolet Buick GMC responded

Wow, thank you Don! We really appreciate you taking the time to leave Cliff this awesome review. We'll be sure to pass this message along to Cliff and the rest of the team. Congratulations on your new vehicle! - Taylor

March 11, 2023

Dealership Rating

Employee Rating

I was impressed with the overall product knowledge of the salespeople and the quick and courteous way in which the deal was conducted. the salespeople and the quick and courteous way in which the deal was conducted. More

by Davidlove0202

Recommend Dealer

Yes

Other Employees Tagged: Sheryl Hrynuik, Nizar Lakhani , Maxine Brabant, David Labindao

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Mar 11, 2023 -

Capital Chevrolet Buick GMC responded

Wow, thank you David! We appreciate you taking the time to leave our sales team this kind review - it's great to hear that we were knowledgeable, quick, and courteous. Congratulations on your new vehicle! - Taylor

Mar 11, 2023 -

Davidlove0202 responded

I think you already have my email address obviously but just in case it is davidlove0202@gmail.com

September 22, 2022

Dealership Rating

Employee Rating

Bizarre the finance manager was horrible, nothing ready. sales manager told me to buy a Dodge . sales manager told me to buy a Dodge . More

by mtolsen03

Customer Service

Friendliness

Price

Recommend Dealer

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Sep 23, 2022 -

Capital Chevrolet Buick GMC responded

We are sorry to hear about your experience, and our team would like to learn more. Please provide your contact information to taylor.brooks@capitalauto.ca and we will have a manager contact you directly. Thank you.

Sep 23, 2022 -

mtolsen03 responded

Nizar was not prepared for us at all. He made an appointment with us to pick up the car Saturday at 9 am. To begin with he didn’t arrive until 9:15, then proceeded to make us wait in the showroom until 9:30. I had to ask for the VIN three times so I could get insurance, he finally sent it to me late Thursday afternoon. We sent insurance, and registry form to Nizar Friday after lunch. When we arrived Saturday and finally got into his office to sign paperwork at 9:30 he had nothing prepared and was asking for proof of insurance….finally after getting registration sorted out around 10, we were able to start signing paperwork. He never even told us what day payments would start, he also waited to ask me for a pay stub while in his office. If he needed a paystub he should have asked for it ahead time. And the upwelling was ridiculous, 3M for a Spark he tried charging me $1100, ended up only being $800 and admitted he tried up charging… by the time we got out of his office both my wife and myself had enough

Sep 23, 2022 -

mtolsen03 responded

We put a deposit on the car early July, and we’re told it would be in beginning of August, I know it’s out of the dealerships control, but at the end of August and car had still not arrived I asked to speak with the sales manager. Robert Polley called me, I asked him for an update on when the car was going to arrive and told him I was tired of getting the run around. And that it was hard to believe Chevy couldn’t deliver vehicles but Dodge parking lots were full. Robert told me if I didn’t like it go buy a Dodge!

July 25, 2022

Dealership Rating

Employee Rating

Excellent to deal with. Super convenient and very good communications. The transaction was very positive Super convenient and very good communications. The transaction was very positive More

by Derrick_trottier

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 30, 2022 -

Capital Chevrolet Buick GMC responded

Thank you for taking the time to leave this review Derrick! We are so happy to hear that you enjoyed working with us. Enjoy your new truck! -Taylor

July 18, 2022

Dealership Rating

Employee Rating

Cliff was knowledgeable, honest, and great with communication. Absolute pleasure to work with. Having been in the business myself before I can confidently say that cliff exceeded my expectations in communication. Absolute pleasure to work with. Having been in the business myself before I can confidently say that cliff exceeded my expectations in every way. More

by CaryN

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Craig Heuchert, Nizar Lakhani

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Jul 19, 2022 -

Capital Chevrolet Buick GMC responded

Thank you for taking the time to leave this review Cary! We are so happy to hear that Cliff exceeded your expectations and made your experience with us a great one. We look forward to working with you for years to come! Enjoy your new ride! -Taylor

July 15, 2022

Dealership Rating

Employee Rating

Cliff and the team were amazing from first day we went into dealership to the delivery of our new car... highly recommend them!!! into dealership to the delivery of our new car... highly recommend them!!! More

by Swilson

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Nizar Lakhani , Ted Fuentes, Ryan

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Jul 15, 2022 -

Capital Chevrolet Buick GMC responded

Thank you Sherry & Sean! We hope you enjoy your new vehicle and look forward to seeing you again in the future. All the best:) Bryan Hurson - Sales Manager

July 15, 2022

Dealership Rating

Employee Rating

Walked into Capital Chevy not expecting to like a Chevy. Cliff put me into the seat of an amazing red high country and I had to have it! Love my new truck! Thanks Cliff and Capital Chevy Cliff put me into the seat of an amazing red high country and I had to have it! Love my new truck! Thanks Cliff and Capital Chevy More

by Cspappas1

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ted Fuentes

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Jul 18, 2022 -

Capital Chevrolet Buick GMC responded

Cspappas1, thank you for leaving this wonderful review for Cliff and the team. Enjoy your new high country! - Taylor

June 30, 2022

Dealership Rating

Employee Rating

Everyone at capital Chev were amazing to deal with! Cliff was exceptional with his service and would not move the deal ahead until I was completely happy with our deal. I would recommend Cliff and the Cliff was exceptional with his service and would not move the deal ahead until I was completely happy with our deal. I would recommend Cliff and the staff from Capital to all my friends and family! Thank you so much again for all the work you all did to help get my family into our 2022 Tahoe we love it! More

by chriswilks91

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Nizar Lakhani

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Jun 30, 2022 -

Capital Chevrolet Buick GMC responded

Hi Chris, thanks for taking the time to leave this great review for Cliff and the team. We appreciate your recommendation and look forward to working with you again soon. Enjoy your Tahoe! -Taylor