87 Reviews
Write a Review87 Reviews of Claudia Santos
June 28, 2025
Graham was so patient and kind throughout our car search experience. I test drove 2 cars that I was deciding between and Graham took the time to go through the pros and cons with me to try and help me make experience. I test drove 2 cars that I was deciding between and Graham took the time to go through the pros and cons with me to try and help me make a decision, considering many personal factors. He is the ultimate professional- knowledgable about the products, but also friendly and personable. I’m so happy I purchased this car through Graham- I felt taken care of and that he truly had my best interest in mind. Once the deal went through and I picked up my car, Graham was so patient to go through the features of the car and teach me how to use it, as I was new to a technical car. Claudia Santos went through the financials with us to get us the best deal possible, something that was affordable and felt manageable as this was my first car purchase. She walked through the details of every single warranty and maintenance package to find the perfect combination that fit my needs and budget. She was professional, kind, and so understanding that I felt so comfortable talking to her about my situation. Erinwood Ford is truly an elite dealership and if you’re looking for a smooth, car buying experience, this is the place to be- and Graham and Claudia are the people that you should be asking to help you! More
Other Employees Tagged: Graham Townsend
June 23, 2025
I recently purchased my new 2025 Ford Escape here. Martin Menzies was so thorough, friendly, and a real pleasure to deal with. He spent so much time finding me the right car. Kudos to his patience and Martin Menzies was so thorough, friendly, and a real pleasure to deal with. He spent so much time finding me the right car. Kudos to his patience and thoughtful approach! I know if I ever need another car, Martin will be the first person I contact. From the purchase to delivery everything was smooth, pressure free and excellent. Great job ERINWOOD Ford, you really are a knock out dealership! More
Other Employees Tagged: Martin Menzies, Brad Cruickshank, Matt Trueman, Graham Townsend, Chevon Jackson , George Hill, Adam Pellegrin
June 23, 2025
Had a fantastic experience working with Dave Grittani! He was honest, knowledgeable, and made the car-buying process quick and stress-free. Also, a big thank you to Claudia, the Finance Manager — she expl He was honest, knowledgeable, and made the car-buying process quick and stress-free. Also, a big thank you to Claudia, the Finance Manager — she explained everything clearly and made the paperwork process smooth and simple. Great team, highly recommend! More
Other Employees Tagged: Dave Grittani
June 21, 2025
I recently purchased a vehicle from Erinwood Ford, and I couldn't be happier with the experience! The team was knowledgeable, friendly, and went above and beyond to ensure I found the perfect car. Special I couldn't be happier with the experience! The team was knowledgeable, friendly, and went above and beyond to ensure I found the perfect car. Special shoutout to Habib Ahmed for his exceptional service and professionalism. He was transparent, patient, and made the entire process seamless. I'd highly recommend Erinwood Ford to anyone in the market for a new ride, and I'll definitely be returning for future needs. Thanks again, Habib, for making this a stress-free experience! More
Other Employees Tagged: Habib Ahmed , Adam Pellegrin
June 11, 2025
I recently purchased a vehicle at Erinwood Ford and couldn't be happier. The service I got from Habib Ahmed was exceptional. He told me I would get the drive I wanted and he made it happen. I will de couldn't be happier. The service I got from Habib Ahmed was exceptional. He told me I would get the drive I wanted and he made it happen. I will definitely recommend him to family and friends. The entire staff was nice as well More
Other Employees Tagged: Habib Ahmed , Ali Sharefeldin
May 27, 2025
Thank you to Martin,Graham Townsend, Matt Trueman, Claudia Santos-Vieira and Ali Sharafeldin. Service was excellent and smooth. Probably the best dealership I've been to. Thank you again 🙏 Claudia Santos-Vieira and Ali Sharafeldin. Service was excellent and smooth. Probably the best dealership I've been to. Thank you again 🙏 More
Other Employees Tagged: Martin Menzies , Ali Sharefeldin
May 13, 2025
Great sales representative! They found solution very quickly. Excellent ser ice quality. Great communication skills! They found solution very quickly. Excellent ser ice quality. Great communication skills! More
Other Employees Tagged: Lukasz Dulny
May 08, 2025
Hi this is my first time buying from this Dealership and a Ford vehicle. I found the car online thru Ford.ca then contacted the Dealer for the specific car. Dave Grittani reached out to me via e-mail and we a Ford vehicle. I found the car online thru Ford.ca then contacted the Dealer for the specific car. Dave Grittani reached out to me via e-mail and we started the process. I also delt with Claudia Santos who was very helpful explaining the extended warranty and Maintenace contracts from Ford. I would highly recommend both of these staff members and the Dealership for a Ford Vehicle. More
Other Employees Tagged: Dave Grittani
May 01, 2025
Paul is very responsive, knowledgeable and a real pleasure with which to work. He is is refreshing patient and never applied any pressure during the process. pleasure with which to work. He is is refreshing patient and never applied any pressure during the process. More
Other Employees Tagged: Paul Rice
April 27, 2025
I recently purchased a Ford Bronco from Erinwood Ford and couldn’t be happier with the experience. Lukasz and George went above and beyond to secure the exact Bronco I wanted—even before it had arrived—and k couldn’t be happier with the experience. Lukasz and George went above and beyond to secure the exact Bronco I wanted—even before it had arrived—and kept me well updated throughout the entire process. The pickup was seamless, and Lukasz took the time to walk me through every feature so I felt completely comfortable with the vehicle. Their dedication and attention made me feel truly cared for, and I know I got the best possible service. Highly recommend Erinwood Ford if you’re in the market for a new vehicle! More
Other Employees Tagged: Lukasz Dulny , George Hill, Adam Pellegrin

