Cindy Driver

Brought my car in for a recall. When i picked up the car, the door handle was broke. They refused to take responsibility for it. I asked to talk to service manager and was told she When i picked up the car, the door handle was broke. They refused to take responsibility for it. I asked to talk to service manager and was told she was not in, i would receive a call later. The next minute i had my wife call and she was immediately put on phone with service manager. They are liars and completetely unprofessional. More

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After I bought my EV from this dealership they contacted me many times to come in for an oil change?!?! With less than 10000 km. they said they found that I needed a brake job and a wheel alignment. The com me many times to come in for an oil change?!?! With less than 10000 km. they said they found that I needed a brake job and a wheel alignment. The computer printout that showed I needed the wheel alignment had nothing on it that identified it as my vehicle. When I reported that to the service manager she just said that maybe they should find a way to remedy that!! There is not a lot of costly maintenance for an EV so they just make it up. I will never deal with them again or recommend the to anyone. More

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Fast friendly & efficient. Always go the extra mile. Always greeted with a smile in the service department. Michelle is the bomb Always go the extra mile. Always greeted with a smile in the service department. Michelle is the bomb More

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Store is always on time an staff very knowledgeable and kind. Love my Kia Soul. Michelle is tops! kind. Love my Kia Soul. Michelle is tops! More

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I had Pete Barbeau as my shuttle driver. He is always enjoyable to talk with and gets me from point A to B safely. Kia is lucky to have him. He is always enjoyable to talk with and gets me from point A to B safely. Kia is lucky to have him. More

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Horrible experience at this dealership Had to bring in the car 5 times as they kept forgetting to put gaskets back on, the fuel cap back on, the air intake tube back on after service. the car 5 times as they kept forgetting to put gaskets back on, the fuel cap back on, the air intake tube back on after service. More

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I had the most exceptional experience when I took my car in to be serviced! All of the women who helped me were incredible; they were open and honest and friendly and so non-judgemental about my lack of car in to be serviced! All of the women who helped me were incredible; they were open and honest and friendly and so non-judgemental about my lack of car knowledge. They were patient when explaining things to me, understanding, so thorough, and so compassionate. The work that was done on my car was phenomenal, they caught really dangerous problems that I wasn’t even aware of and they fixed them in a remarkably short time. This dealership is such blessing to find, I am so glad I have a place I can bring my car with such hardworking and trustworthy staff! More

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Great work to everyone in service after my new purchase they figured out all the problems… Great work to sales for being so GREAT and understanding!!! The music was amazing and now I stop in to visit wee they figured out all the problems… Great work to sales for being so GREAT and understanding!!! The music was amazing and now I stop in to visit weekly and I’m thinking about changing my career. More

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They have treated me so well through the entire process of buying a new vehicle. Danya was friendly and amazing. Nice loaner vehicles during car servicing. Stress free and easy! of buying a new vehicle. Danya was friendly and amazing. Nice loaner vehicles during car servicing. Stress free and easy! More

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We had a very mixed experience at this dealership. Our salesperson Sara was great, but unfortunately the entire rest of the business dropped the ball in several ways. We were very firm on our budget from salesperson Sara was great, but unfortunately the entire rest of the business dropped the ball in several ways. We were very firm on our budget from the start, yet other salespeople continued to try to sell us vehicles outside of our budget, all while insisting they "aren't the kind of dealership that will try to sell you a car outside your budget". When we finally agreed to one price, we were again presented with a price outside of our budget in the finance department. When we decided on a vehicle, we noticed it had two open recalls on it according to the Carfax report. When we asked about these, we were assured they had been completed, and the person we spoke to insisted he didn't even have to check because he was sure it had been done. Then, a day or two later, we get a call informing us one of the recalls had not been done, and we would need to come in to do so. On the phone we were told this would take about 30 minutes, yet when we arrived at the service centre we were informed it would be an hour and a half. The service department was also completely unapologetic at their inability accurately estimate the time the service would take. We also had to return to the dealership because the finance department never took our downpayment despite us asking when we would pay that several times, as well as missed providing us important documents. Overall we are happy with out vehicle, but will never come to this dealership again. More

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