Chuck Erb | Page 6

Never Thought A Car Repair Could Make Me Smile :) Everyone loves buying a new car and it’s easy street when you deal with a man of integrity like Chuck Erb. I’ve always felt the joy of all the extra a Everyone loves buying a new car and it’s easy street when you deal with a man of integrity like Chuck Erb. I’ve always felt the joy of all the extra add-ons with Susan Riddell and the vibrance of driving away in style. Since I’ve never experienced one glitch with any of my previous purchases at HMP I decided not to buy the extended warranty on my current vehicle and the joy of vehicle responsibility lost its glamour when that warning light lit. Let's be honest, it can happen to anyone and once it blinks it's hard to see beyond the concerning character of an engine light symbol. I’m exceptionally thankful to Jeff Heywood and Jim Dickins for being a team that understands the care it takes to lighten the stress of the unexpected. This is my two shouts out with a huge thank you for explaining every step before it was made and for getting me comfortably back into the joy of the driver’s seat. I think I love you HMP! More

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Awesome Experience Once again, an awesome buying experience at Huron Motor Products. From walking in the front doors and being greeted by reception, sitting down with C Once again, an awesome buying experience at Huron Motor Products. From walking in the front doors and being greeted by reception, sitting down with Chuck Erb to discuss the purchase and then the delivery, Flawless. More

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"Unparalleled customer service & experience!" From my first phone call with Chuck Erb until the time I walked out of this dealership with my new truck I was greeted and treated with the kind of cu From my first phone call with Chuck Erb until the time I walked out of this dealership with my new truck I was greeted and treated with the kind of customer service that has gone unmatched for me when purchasing a new vehicle. From being greeted with a smile by Ann Sullivan at Reception on my first visit to the dealership to speaking with Sales Manager Bill Vandeworp, dealing with Susan Riddell in Finance and to getting a hand shake from the Principal Dealer Tim Hamather who took the time to thank me for my business. Chuck and Susan were both extremely professional to deal with, very friendly and knowledgable and answered any and all questions I had with a smile. No phone call or email went unanswered in a timely manner and I was always satisfied with their replies. An amazing experience there from start to finish and if anyone is considering a new or used vehicle purchase you must stop here and experience for yourself what "Customer Service" really is. I will be returning. More

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Great Experience! My experience purchasing a pre owned vehicle from HMP was great!! I worked with Chuck in sales and Susan in financing and both were exceptional to dea My experience purchasing a pre owned vehicle from HMP was great!! I worked with Chuck in sales and Susan in financing and both were exceptional to deal with!! Would highly recommend HMP if you’re looking at purchasing a vehicle! More

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A Dream of a Deal This is my second vehicle from Chuck Erb at Huron Motor Products. Chuck is honest and up front about everything. He always gets you the best deal poss This is my second vehicle from Chuck Erb at Huron Motor Products. Chuck is honest and up front about everything. He always gets you the best deal possible. There is no one more knowledgeable on vehicle sales than Chuck. Susan Riddell was a delight to deal with. She didn't try to over sell anything. Ann Sullivan has always got a smile for you when you come through that front door. More

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2 years in the making! April 2017 we bought our first brand new vehicle from Chuck, a few months later we fell in love with the pictures of the 2019 Chevy Trailboss. Fast fo April 2017 we bought our first brand new vehicle from Chuck, a few months later we fell in love with the pictures of the 2019 Chevy Trailboss. Fast forward 2 years and a few meetings with Chuck and it’s now ours! Thanks again Chuck! More

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Top Notch Experience - Outstanding! From the moment myself and my wife entered the dealership to making our decision to purchase, we felt no pressure and Chuck was extremely knowledgeabl From the moment myself and my wife entered the dealership to making our decision to purchase, we felt no pressure and Chuck was extremely knowledgeable and trusting. We will not hesitate to go back to Chuck when we need to purchase another vehicle. More

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Very pleased. Bought a 2004 gmc back in 2010. Traded that truck in on a 2014 gmc a week ago. Very pleased with HMP. Both times delt with Chuck Erb. Very happy Bought a 2004 gmc back in 2010. Traded that truck in on a 2014 gmc a week ago. Very pleased with HMP. Both times delt with Chuck Erb. Very happy with him. More

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Great Experience Friendly and helpful people.From the start your receptionist was very helpful; then Chuck took over and showed us some cars and we settled on a Chevy Friendly and helpful people.From the start your receptionist was very helpful; then Chuck took over and showed us some cars and we settled on a Chevy Equinox; Susan helped us finish the deal. More

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Site unseen purchase went great! My wife and I purchased a used Cadillac XT5 through Chuck Erb and Susan Riddell site unseen. I felt we could trust this dealership with this and the My wife and I purchased a used Cadillac XT5 through Chuck Erb and Susan Riddell site unseen. I felt we could trust this dealership with this and the whole purchasing process was seamless. We are an hour from the dealership and were able to drop of our trade in vehicle and pick up the new one all in about an hour! Very well done HMP! Will definitely be knocking on your door again in the future! More

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