225 Reviews
Write a Review225 Reviews of Chuck Erb
May 13, 2017
Lovin the new Cruze! I wasn't planning on buying a Chevy. My wife and I went to see Chuck Erb at HMP in Exeter, who we have known for a number of years , and bought 2 vehi I wasn't planning on buying a Chevy. My wife and I went to see Chuck Erb at HMP in Exeter, who we have known for a number of years , and bought 2 vehicles from previously. We loved what Chuck had to offer us on the Chevy Cruze. We took one for a test drive and both of us liked it immediately. Such amazing personable skills from Chuck. He is a great guy and a pleasure to deal with. Glad to be back in a Chevrolet! More
Other Employees Tagged: Susan Riddell, Anne Sullivan
May 01, 2017
So accommodating Words can not express how helpful and understanding Chuck and Susan were. They made the transition that my elderly parents are facing so seamless. I m Words can not express how helpful and understanding Chuck and Susan were. They made the transition that my elderly parents are facing so seamless. I misunderstood pick up day ,on a vehicle that Chuck matched perfectly to them. These two people,(and am sure plenty behind the scene that I don't know) went above and beyond to make it possible for my mother to get her new vehicle.that day,on short notice. Chuck and Susan were so patient and professional to them....explained everything and took the time from the financial end to explaining the vehicle to older clients.. Made them feel valued and not marginalized as is so common the practise these days. We truly appreciate everything Susan and Chuck did. Thank you! More
Other Employees Tagged: Susan Riddell
April 30, 2017
Excellent It was a pleasure arranging a lease of a new Equinox with Chuck Erb. When purchasing from Chuck there is always some light hearted conversation tha It was a pleasure arranging a lease of a new Equinox with Chuck Erb. When purchasing from Chuck there is always some light hearted conversation that brings a smile and serious advice and assistance to make the purchase and review of the vehicle at delivery a pleasing experience. The excellent staff at Huron Motor Products is a great credit to the dealership. Robert & Alma More
Other Employees Tagged: Susan Riddell, Anne Sullivan
April 18, 2017
Loving my Buick! There’s not too many people that can put a smile on your face like Chuck Erb can! From the second you walk in his office until the moment you sign on There’s not too many people that can put a smile on your face like Chuck Erb can! From the second you walk in his office until the moment you sign on that dotted line, its conduct becoming a gentleman. I never feel overstretched or under pressure to purchase, just welcome to take a look-see at the numerous vehicles on the HMP lot and as a result I leave riding in the best fit a gal can ask for! I think that man might have the patience of Job! Going down the hall to Susan Riddle just becomes the icing on a cake! She is knowledgeable, beyond efficient and that Girl is loads of fun making handing over the cash a painless experience! Then there's Jeff Heywood making sure you get the entire experience in Customer Service Extraordinaire with a Buick that's road worthy beyond! I just might be have the cutest Buick around! So two shouts out to HMP for having the Best staff this side of the world! P. S. I wasn't able to pick 'which dealership employee do you feel was most interested in serving your interests', seriously they all did!! More
Other Employees Tagged: Jeff Heywood , Susan Riddell
April 13, 2017
Thanks Chuck! Loved dealing with Chuck. Honest and knowledgeable and up front about everything, made our decision very easy, maybe to easy! Susan was great to deal Loved dealing with Chuck. Honest and knowledgeable and up front about everything, made our decision very easy, maybe to easy! Susan was great to deal with, and Tyler had all the answers for our "extras" Thanks Chuck More
Other Employees Tagged: Tyler MacIntosh, Susan Riddell
April 13, 2017
BUICK SUV EVERY ONE IS VERY PROFESSIONAL AND COURTEOUS AND HAVE WORKED WITH SEVERAL EMPLOYEES IN THE PAST AND HAVE PURCHASED GMC TRUCKS, VANS AND NOW THIS IS OU EVERY ONE IS VERY PROFESSIONAL AND COURTEOUS AND HAVE WORKED WITH SEVERAL EMPLOYEES IN THE PAST AND HAVE PURCHASED GMC TRUCKS, VANS AND NOW THIS IS OUR SECOND SUV. More
Other Employees Tagged: Jennifer Frost, Tim Hamather, Ryan Freiter, Jim Dickins , Dick Lord, Susan Riddell, Anne Sullivan
April 11, 2017
A comfortable enjoyable time. First of all Chuck has been great and makes sure he gives me all the information up front. He has always answered all my questions and explained ever First of all Chuck has been great and makes sure he gives me all the information up front. He has always answered all my questions and explained everything clearly. Susan was a great help with all the purchase details. Everybody at the dealer ship is pleasant. I'll always go back. More
Other Employees Tagged: Susan Riddell
April 09, 2017
upfront ,no nonsense informative, knowledgeable sales advice What a great change to enter a dealership and talk with Chuck about a new vehicle,without all the double talk encountered with other dealerships. Ques What a great change to enter a dealership and talk with Chuck about a new vehicle,without all the double talk encountered with other dealerships. Questions pertaining to a new vehicle and the process one encounters when purchasing a new vehicle,,made the whole experience so positive for me.. The administration staff ,starring Anne Sullivan also was so helpful. If you would like your next vehicle purchase to be easy on your nerves, give Chuck Erb the opportunity to be your sales person. More
Other Employees Tagged: Anne Sullivan
April 08, 2017
car buying experience Chuck Erb made the car buying experience an enjoyable one. It was refreshing to deal with someone who was informative, honest and pleasant to talk to. Chuck Erb made the car buying experience an enjoyable one. It was refreshing to deal with someone who was informative, honest and pleasant to talk to. All my questions were answered fully in a friendly and professional manner. More
Other Employees Tagged: Jim Dickins , Dick Lord, Susan Riddell, Anne Sullivan
April 06, 2017
Great experience buying my second car,(first new car) HMP team was excellent, Chuck along with the rest of the company made it an exciting and easy process! Was educated on all of my questions and really HMP team was excellent, Chuck along with the rest of the company made it an exciting and easy process! Was educated on all of my questions and really felt that I was treated as the most important customer when I was in the dealership! More

