225 Reviews
Write a Review225 Reviews of Chuck Erb
August 28, 2017
Another stress free vehicle purchase Have been purchasing our GM vehicles since 1998 from HMP in Exeter. When you enter the front door, Anne Sullivan in guest relations greets you by name Have been purchasing our GM vehicles since 1998 from HMP in Exeter. When you enter the front door, Anne Sullivan in guest relations greets you by name and a with a very positive attitude and is genuinely glad to see you. Over the years have dealt with Tim Hamather ( Dealer Principal), and Chuck Erb. Both men are professional, no nonsense, businessmen. They offer suggestions to fit your requirements and budgets. As a result, I have sent numerous people from Port Stanley, St. Thomas and London to take the drive to Exeter and experience the best in making a vehicle purchase. As a result , many of these folks are now repeat customers . And the folks in the service dept. couldn't be more helpful in explaining our vehicle maintenance . Everyone at HMP are friendly, professional and have no attitude !!! 10 out of 10 !! More
Other Employees Tagged: Tim Hamather , Anne Sullivan
August 20, 2017
great experience, great salesperson great experience, great salesperson, friendly and very nice dealership, our deal was explained very good and got the car we wanted in a short period o great experience, great salesperson, friendly and very nice dealership, our deal was explained very good and got the car we wanted in a short period of time More
July 31, 2017
All around satifaction Another great experience with HMP. I have purchased 3 cars and leased 3 cars from HMP and have them serviced here as well. I have always been satisfi Another great experience with HMP. I have purchased 3 cars and leased 3 cars from HMP and have them serviced here as well. I have always been satisfied with the work of the service department and the service reps that I have dealt with. As for salesman - Chuck Erb has helped me with each purchase and lease and he can get for you exactly what you want. A great place to deal with. More
Other Employees Tagged: Ryan Freiter , Dick Lord, Susan Riddell
July 30, 2017
completely satisfied salesman was very knowledgable about all aspects of the sale process and fully explained all options and accessories of the vehicle. All members of HM salesman was very knowledgable about all aspects of the sale process and fully explained all options and accessories of the vehicle. All members of HMP team that i interacted with were extremely pleasant and helpful. More
Other Employees Tagged: Susan Riddell, Anne Sullivan
July 28, 2017
Chuck Erb Would like to say how pleased we are with the service we get at HMP.They are top notch. We have dealt with Chuck for years & he gives you his undivide Would like to say how pleased we are with the service we get at HMP.They are top notch. We have dealt with Chuck for years & he gives you his undivided attention when he is dealing with you.We purchased a 2017 Equinox on 27/08/2107 & he went over every detail with us. We have had awesome luck & service with HMP & will continue to support them in their business. Bruce & Beth Harmer More
July 26, 2017
ALL QUESTIONS ANSWERED. This was a shopping experience for a vehicle where all questions where answered. CHUCK, makes the time to address all the concerns that one might hav This was a shopping experience for a vehicle where all questions where answered. CHUCK, makes the time to address all the concerns that one might have when car shopping ! it is worth the drive to EXETER . Thanks Audrey More
Other Employees Tagged: Susan Riddell
July 23, 2017
Best Purchase experience in years. Chose to buy from HMP due to many recommendations by existing customers and they did not disappoint. Was referred to Chuck Erb by a mutual acquaintan Chose to buy from HMP due to many recommendations by existing customers and they did not disappoint. Was referred to Chuck Erb by a mutual acquaintance and he was excellent to deal with. Friendly, upfront, helpful and accommodating. Made the purchase experience very pleasant and easy, great at explaining the features of the Terrain, and knows the meaning of customer service. Business Manager Susan Riddell is also top notch, friendly and helpful. All staff here were nice and really made you feel welcome and that your business in not only important to them but also appreciated. It's customer service the way it used to be! A noticeable absence of the attitude and arrogance that has become common place at so many London dealerships. More
Other Employees Tagged: Susan Riddell, Anne Sullivan
July 14, 2017
Wonderful experience Professional and courteous. Pleasant to deal with and all options of the car were very well explained. Car was very clean upon delivery. Would recomme Professional and courteous. Pleasant to deal with and all options of the car were very well explained. Car was very clean upon delivery. Would recommend to others. More
July 08, 2017
Great Always great service received. I look forward to dealing there. They have always been very helpful and I believe they are honest and truthful with me. Always great service received. I look forward to dealing there. They have always been very helpful and I believe they are honest and truthful with me. More
June 29, 2017
1st class experience all my question were fully answered in a timely manner, exceeded my expectations. it took several months and many chats on different vehicles to fin all my question were fully answered in a timely manner, exceeded my expectations. it took several months and many chats on different vehicles to find what best suited my needs. More

