Christian Rich
Christian Rich at Acura of Berlin
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Christian Rich

BDC Specialist

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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5.0
9 Reviews

I've been fascinated by people and their stories, naturally drawn to connecting and empathizing. Over time, this evolved into a knack for building relationships and creating positive interactions. My charisma and people skills have been central to my journey.

Dealership Experience

7 mos

Industry Experience

6 yrs, 6 mos

5.0

9 Reviews

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9 Reviews of Christian Rich

October 19, 2024

Dealership Rating
Employee Rating

Everyone was very helpful and friendly and were able to give me a great deal. More

by JENNA.BOUGHTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei , Tom

Oct 19, 2024

Acura of Berlin responded

We are very happy to have provided you with such a positive experience, Jenna! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

October 12, 2024

Dealership Rating
Employee Rating

Acura Of Berlin had an extensive inventory to choose from. The staff was attentive, friendly, and knowledgeable. The sales representative I worked with, Jim Pompei was kind and very helpful in getting More

by smsequeira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Tom Suchojad

Oct 13, 2024

Acura of Berlin responded

It's great to hear that Jim was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

October 12, 2024

Dealership Rating
Employee Rating

Acura of Berlin has a great inventory to choose from. The staff is friendly, caring and knowledgeable. More

by smsequeira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Tom Suchojad

Oct 13, 2024

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

October 12, 2024

Dealership Rating
Employee Rating

We had a very pleasurable experience at Acura of Berlin. All associates we dealt with were courteous and professional. Nicer than other dealerships we have dealt with. More

by Jayne
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Claudia Dijmarescu

Oct 13, 2024

Acura of Berlin responded

Jayne, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Eric Diaz General Manager 860-829-3787

October 09, 2024

Dealership Rating
Employee Rating

I had a great experience buying my car. They were on top of helping me get exactly what I was looking for. I am so happy with my vehicle and the excellent customer service. I would highly r More

by SHAINA.BENDER.L
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Brandon Hines

Oct 10, 2024

Acura of Berlin responded

Shaina, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

September 16, 2024

Dealership Rating
Employee Rating

Christian was a pleasure to work with, very informative in the research gathering process. Highly recommend. More

by Craig Rich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2024

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, Craig, and we hope to see you again! Eric Diaz General Manager 860-829-3787

August 20, 2024

Dealership Rating
Employee Rating

Excellent customer service … everyone at Acura is GREAT ! No complaints. Everytime I need to bring my car in for service, he is very accommodating . More

by MJP5762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis, Steve Hooker, Javier Rivera, Matthew Roy, Ray Lattman, Jaime Andrzeicik, Jonathan Roath, Deven Selander , Felix Olvera Jr., Jonathan in service is excellent … he remembers me and my car and is great !

Aug 20, 2024

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Eric Diaz General Manager 860-829-3787

August 06, 2024

Dealership Rating
Employee Rating

Jim Pompei was a professional and found the exact car I was looking for. When I arrived the car looked as described. I had a tricky situation with my trade-in which needed some navigating in order to make More

by fcontentoiii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 06, 2024

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

July 24, 2024

Dealership Rating
Employee Rating

Five stars for Acura of Berlin. This was the most pleasurable car buying experience I’ve ever had. From the moment I walked into the dealership, I worked with James (Jim) Pompei. Ji More

by Kristin Goodwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Tom Suchojad

Jul 24, 2024

Acura of Berlin responded

Thank you so much for your excellent review, Kristin! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Eric Diaz General Manager 860-829-3787

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