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Chris Thompson

Overview Reviews (309) Inventory (358)

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Chris Thompson

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Chris Thompson

Service Advisor

Jim Hudson Ford

1201 W Main St
Lexington, SC 29072

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4.8

309 Reviews

Overview Reviews (309) Inventory (358)

4.8

309 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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309 Reviews of Chris Thompson

September 22, 2024

Dealership Rating

Employee Rating

Easy experience clean waiting room. Great service overall will definitely be using this location in the future Great service overall will definitely be using this location in the future More

by jillianmarie10056

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 23, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We’re glad you had a great experience and enjoyed our clean waiting room. We look forward to serving you again in the future!

September 18, 2024

Dealership Rating

Employee Rating

Very fast and professional. All service advisors are knowledgeable, and friendly. Very welcoming, and helpful. All service advisors are knowledgeable, and friendly. Very welcoming, and helpful. More

by plattsna16

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Risner, Bob Hargrave, Chris Weaver, Ronnie Tyler, Steve Roberts, Tony Dooley, Jeff Slaven, Ronnie Pack

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Sep 18, 2024 -

Jim Hudson Ford responded

We appreciate your kind words! It’s great to hear that our team provided fast, professional, and welcoming service. We’re always here to ensure a helpful and knowledgeable experience whenever you visit. Thank you for choosing us!

September 17, 2024

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Employee Rating

Great service we were very pleased with the service we received from the entire service team received from the entire service team More

by fkayers

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Hargrave, Chris Weaver

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Sep 18, 2024 -

Jim Hudson Ford responded

We're thrilled to hear you were pleased with the service you received from our entire team! Providing great service is always our goal, and we appreciate your feedback. We look forward to serving you again in the future!

September 16, 2024

Dealership Rating

Employee Rating

I appreciate the terrific customer service experienced with my F-150. The back window of my truck had to be replaced due to significant water damage. with my F-150. The back window of my truck had to be replaced due to significant water damage. More

by Moseby's review

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Thompson

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Sep 16, 2024 -

Jim Hudson Ford responded

Thank you for your feedback! We're pleased to hear that you had a positive experience with our customer service while getting your F-150's back window replaced. If you have any further needs or questions, don't hesitate to reach out.

September 15, 2024

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Employee Rating

Always treated well, issues are resolved, and the shuttle and valet service are an amazing additional feature. Well worth the slightly higher prices! and valet service are an amazing additional feature. Well worth the slightly higher prices! More

by kgibson418

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Whole Transmission shop, and the ladies at the desk in service bay

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Sep 16, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We're glad to hear that you feel well-treated and that our shuttle and valet services have enhanced your experience. We appreciate your recognition of the value we aim to provide. If you need anything else, feel free to reach out to us!

September 12, 2024

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Employee Rating

Picked up a new Ford Maverick from here. Great vehicle and a big thanks to all that work here! Great vehicle and a big thanks to all that work here! More

by benjip11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Dawkins, Bob Hargrave, Chris Weaver

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Sep 12, 2024 -

Jim Hudson Ford responded

Thank you for your review! We’re glad you’re enjoying your new Ford Maverick. We appreciate your kind words and are thankful for your support. If you need anything else, don’t hesitate to reach out!

September 12, 2024

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Employee Rating

All the service personnel were very nice, knowledgeable and professional. In addition, my car was ready in the time promised. Plus I liked that the service area was very clean and spacious. and professional. In addition, my car was ready in the time promised. Plus I liked that the service area was very clean and spacious. More

by PMC1014

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Hargrave, Chris Weaver

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Sep 13, 2024 -

Jim Hudson Ford responded

Thank you for sharing your experience! We're glad to hear that our team was knowledgeable, professional, and delivered your vehicle on time. It's also great to know you appreciated the clean and spacious service area. We look forward to serving you again in the future!

September 12, 2024

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Employee Rating

My vehicle was repaired in a timely manner that exceeded the estimated time by two days. the estimated time by two days. More

by mary.russ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Hargrave, Chris Weaver

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Sep 13, 2024 -

Jim Hudson Ford responded

Thank you for your review! We're pleased that your vehicle was repaired ahead of schedule. If there's anything else we can assist you with in the future, feel free to reach out!

September 11, 2024

Dealership Rating

Employee Rating

We purchased our vehicle from Jim Hudson Ford and won’t take it anywhere else for service! My wife states she never feels pressured or talked down to like often happens at other service places. The custome take it anywhere else for service! My wife states she never feels pressured or talked down to like often happens at other service places. The customer service is second to none. More

by bensternemann

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Risner, Terrell Hicks, Craig Ellis, Chris Dawkins, Bob Hargrave, Chris Weaver, Tony Dooley, Jeff Slaven, Carri Watkins

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Sep 12, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We’re delighted to hear that you and your wife have had such positive experiences with our service team. We look forward to continuing to provide you with exceptional service in the future.

September 09, 2024

Dealership Rating

Employee Rating

Great service and was given updated information on when the service was going to be completed. Peace of mind the service was going to be completed. Peace of mind More

by mat_mathison

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Risner, Terrell Hicks, Craig Ellis, Chris Dawkins, Bob Hargrave, Chris Weaver, Tony Dooley, Jeff Slaven, Carri Watkins

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Sep 09, 2024 -

Jim Hudson Ford responded

Thank you for your feedback! We’re glad to hear that our service provided you with peace of mind and clear updates on completion times. If you have any more questions or need further assistance, we're here to help!

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