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Chris Thompson

Overview Reviews (262) Inventory (264)

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Chris Thompson

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Chris Thompson

Service Advisor

Jim Hudson Ford

1201 W Main St
Lexington, SC 29072

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4.8

262 Reviews

Overview Reviews (262) Inventory (264)

4.8

262 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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262 Reviews of Chris Thompson

June 18, 2024

Dealership Rating

Employee Rating

All team members were great, they did an excellent job. I recommend to everyone. Good job! I recommend to everyone. Good job! More

by MAPSREG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Hargrave, Chris Weaver

Helpful 0

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Jun 19, 2024 -

Jim Hudson Ford responded

Thank you so much for your positive feedback, MAPSREG! We're thrilled to hear that you had a great experience with our team. We appreciate your recommendation and look forward to working with you again in the future.

June 17, 2024

Dealership Rating

Employee Rating

Service at this dealership was quick, professional, affordable, and courteous. The Ford dealership in Lexington will have more of my business in the future. affordable, and courteous. The Ford dealership in Lexington will have more of my business in the future. More

by BRYANPEGG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Craig Ellis, Chris Dawkins, Bob Hargrave, Chris Weaver , Fernando Escamilla

Helpful 0

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Jun 18, 2024 -

Jim Hudson Ford responded

We're thrilled to hear about your positive experience at our dealership, BRYANPEGG! We strive to provide quick, professional, and affordable service to all our customers. We look forward to serving you again in the future. Thank you for choosing Jim Hudson Ford

June 14, 2024

Dealership Rating

Employee Rating

Had a four wheel alignment performed. There were no printout diagrams showing the alignment setting when I brought it in, and none showing what the new settings were. There is no way fo There were no printout diagrams showing the alignment setting when I brought it in, and none showing what the new settings were. There is no way for me to tell how much adjustments were required/done. It would be helpful to an owner to understand his tire wear due to alignment settings. I was told before the alignment was done that this dealership was using the latest greatest alignment equipment. Maybe -- maybe not! Chris Thompson was NOT the service advisor stating the new equipment. More

by gamecoc430

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: -- maybe not!

Helpful 0

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Jun 18, 2024 -

Jim Hudson Ford responded

Thank you for sharing your feedback about your recent alignment service. We understand how important it is to have a clear understanding of the work done on your vehicle, especially when it comes to alignment settings that can impact tire wear. We apologize for not providing the printout diagrams that show the before and after alignment settings. To discuss the matter further, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

June 14, 2024

Dealership Rating

Employee Rating

Chris was great at communicating and kept me updated. Always appreciate that Prompt service at Jim Hudson Always appreciate that Prompt service at Jim Hudson More

by clay_cannon

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 17, 2024 -

Jim Hudson Ford responded

Thank you for your positive review! We're glad to hear that Chris provided excellent communication and prompt service. We strive to keep our customers updated and satisfied. We appreciate your business at Jim Hudson and look forward to serving you again in the future.

June 13, 2024

Dealership Rating

Employee Rating

Chris is always on point and makes sure every issue is communicated with me every time. communicated with me every time. More

by AFOGLE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 14, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback, AFOGLE. We're glad to hear that Chris is meeting your expectations and communicating effectively. We appreciate your support and look forward to continuing to provide you with great service.

June 13, 2024

Dealership Rating

Employee Rating

Very good service department from intake to completion! Chris in the service department excellent! Very pleased with all support! Chris in the service department excellent! Very pleased with all support! More

by GARYBOTTS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Weaver

Helpful 0

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Jun 14, 2024 -

Jim Hudson Ford responded

We're thrilled to hear that you had such a positive experience with our service department and with Chris in particular. We strive to provide excellent support to all our customers. Thank you for your kind words, GARYBOTTS!

June 13, 2024

Dealership Rating

Employee Rating

Great service, willing to go out of their way. Car was ready before it was supposed to be. Nice loader Car was ready before it was supposed to be. Nice loader More

by payne9245

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Risner, Terrell Hicks, Bob Hargrave, Chris Weaver

Helpful 0

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Jun 14, 2024 -

Jim Hudson Ford responded

Thank you for your positive review, payne9245! We're thrilled to hear about your great experience with our service and our team's dedication. We always strive to exceed our customers' expectations. We look forward to serving you again in the future.

June 12, 2024

Dealership Rating

Employee Rating

Would recommend this service department to my friends. They were focused on the services that I needed and never once tried to upsell me. They were focused on the services that I needed and never once tried to upsell me. More

by victor.r.brown91

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 13, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback, Victor! We're glad to hear that you had a great experience with our service department. We always strive to provide the best service without any unnecessary upselling. We look forward to serving you again in the future.

June 08, 2024

Dealership Rating

Employee Rating

This is 3rd time ive bought a car from them. They are awesome! Always courteous and efficient. Will come back again. They are awesome! Always courteous and efficient. Will come back again. More

by GRETABNANCE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Cook

Helpful 0

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Jun 10, 2024 -

Jim Hudson Ford responded

We're thrilled to hear that you've had consistently great experiences with us, GRETABNANCE! We appreciate your loyalty and look forward to serving you again in the future. Thank you for your kind words!

June 07, 2024

Dealership Rating

Employee Rating

Great advisor prompt service knowledgeable technicians. Easy access to facility. I would recommend them to my friends and co workers. Easy access to facility. I would recommend them to my friends and co workers. More

by sync04me

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Hargrave, Chris Weaver

Helpful 0

Report | Print

Jun 10, 2024 -

Jim Hudson Ford responded

Thank you so much for your positive feedback, sync04me! We're thrilled to hear that you had a great experience with our team and found our facility easily accessible. Your recommendation means a lot to us. We look forward to serving you again in the future!

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