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Chris Stroup
Chris Stroup at Wissler Motors
Refer Me

Chris Stroup

Service Advisor

Wissler Motors

1205 W Main Street
Mount Joy, PA 17552

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4.8
12 Reviews

Dealership Experience

1 yr

Industry Experience

1 yr

Specialties & Trainings

State Inspection Certified

State Emissions Certified

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4.8

12 Reviews

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12 Reviews of Chris Stroup

June 05, 2024

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I thought the price for an oil change and tire rotation was high at $104 More

by heiserfam4
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Yes
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Jun 07, 2024

Wissler Motors responded

Thanks for your feedback. We reviewed your billing and feel it is accurate for a Chevy Traverse. The traverse takes 6 quarts of full synthetic oil. We always use a premium oil filter as per the manufacturer's recommendation when we use synthetic oil. This oil change was $77.50. We also rotated your tires for $20.95, which we find is on the lower side of what the industry charges. If you purchase four tires from us for the vehicle, we will do the rotation for $0. The total was then $98.45 plus tax for the services provided. Unfortunately, oil prices have continually increased, and most cars no longer take conventional oil, which would be less expensive. If you have any further questions or concerns, please don't hesitate to reach out to our service manager, Pete Cotton, or myself. We value your business and want you to feel confident in the value you are receiving from Wissler Motors. Devin Wissler

May 22, 2024

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Great place to either buy a vehicle or get repairs done. Highly recommend this business More

by sprntlover
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Recommend Dealer
Yes

Other Employees Tagged: Pete Cotton, Cliff Bullock

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May 04, 2024

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I have always bought cars from Wissler Motors. 2 weeks ago I came in for inspection. I was told to pay 700$ my car needed brakes and windshield wipers. Now I realize I’m a 60 year old fat white wo More

by denisemartinez1963
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No
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May 06, 2024

Wissler Motors responded

Ms. Martinez, we truly value your feedback and we understand that there may have been some misunderstandings or miscommunications. We would like to take this opportunity to provide some clarification. 1) To pass inspection, you needed rear brakes and front wipers. We always recommend rotors at the same time as brake pad replacement, but these were NOT a requirement for inspection. The total for all of these was $501. 2) We also recommend a fuel/air induction system service at the same time. It is recommended at your vehicle's mileage. It was also recommended the last time you were in for service, but it was declined. I am proud to say that my service team is consistent in their professional recommendations. 3) Additionally, we recommended an oil and filter change. I don't know what prompted this, but I assume a lube sticker said it was due. 4) Just to provide a clear breakdown, the total cost of the services, including the recommendations, was over $700. This amount WAS NOT solely for the rear brakes and front wipers, as you mentioned in your review. 5) As a reminder, our team's role is to inform you about the recommended services based on your vehicle's condition, age, mileage, etc. We are here to answer any questions you have and ultimately, the decision on which work to perform is yours. 6) Neither age nor other factors have anything to do with how we do business. If you conclude that our operation is good and honest and that something else affected your experience here, we would be more than happy to welcome you back. Otherwise, we hope you continue to enjoy the vehicle you purchased from us almost six years ago. Devin Wissler President

April 30, 2024

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Good place to buy a used vehicle and get it serviced. Would like to be able to schedule service on their website but for now not able to. More

by jonestpta
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Yes
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April 22, 2024

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Staff +is +prodfessi+nal and service is go+od. Easy to+ schedule ap+po+intments and work co+m+pleted +in a ti+mely manner,.++ More

by carolynbenshoof17
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Yes

Other Employees Tagged: Pete Cotton, Cliff Bullock

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March 28, 2024

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Everyone on the Service team has been very professional and courteous. The work was completed as scheduled and the final bill was within the estimate of the multiple things I was having done. More

by jahiestand
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Recommend Dealer
Yes

Other Employees Tagged: Pete Cotton, Cliff Bullock

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March 05, 2024

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Great family owned and operated dealership. Good people who want to take care of their customers! More

by mjg252
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Recommend Dealer
Yes

Other Employees Tagged: Devin Wissler, Ted Morelock, Pete Cotton, Patti Hershey, Cliff Bullock

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February 26, 2024

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good treatment and communication from the moment the appointment was made until the car was delivered to me More

by robjohnsky
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Yes
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February 24, 2024

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They go up and beyond what they are suppose to do. They are pleasant and courteous in every way. I could not find owners card and they printed another one out for me. Now who would do that. I bought More

by nannywitmer8
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Yes
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January 01, 2024

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I was so thankful that they were able to get me in over the holidays. The cost was good, the service was friendly and quick, and I would highly recommend. More

by gerigmc
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Recommend Dealer
Yes

Other Employees Tagged: Devin Wissler, Pete Cotton, Cliff Bullock

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