Chris Rose

I purchased winter alloy rims for my snow tires at the St. Catharines Nissan dealership. Service Manager, Frank Pagliario, looked after the rim install, tire changeover and tire storage for me. Frank was St. Catharines Nissan dealership. Service Manager, Frank Pagliario, looked after the rim install, tire changeover and tire storage for me. Frank was courteous, friendly and charged me a very fair total price. I got value very good value for dollar. General Manager, Chris Rose, stopped by inquire if all was good and that I was satisfied. Thanks to you too, McKayla! I will be back to this Service Department. More

Report | Print

It was a pleasure meeting this gentleman. Very patient and professional. We had a wonderful experience and highly recommend Jeff Very patient and professional. We had a wonderful experience and highly recommend Jeff More

Report | Print

I had a problem with my vehicle and dealt with Dave the Mgr. of car sales. I was not impressed with his getting back to me. On 2 different occasions, he did not reply to me. I ended up going there and he t Mgr. of car sales. I was not impressed with his getting back to me. On 2 different occasions, he did not reply to me. I ended up going there and he then said he should have gotten back to me earlier. Ended up talking to the General Mgr. Chris Rose who I dealt with and he took care of my problem. Thanks Chris More

Report | Print

Chris Rose is a trustworthy general manager. He actively listened to our needs and wants and followed up with us throughout and after the sales process to make sure all of our questions and conc He actively listened to our needs and wants and followed up with us throughout and after the sales process to make sure all of our questions and concerns were answered. We had a great experience and felt that we got a great deal on the car we purchased. More

Report | Print

Chris is very professional and knowledgeable person. He helped me find the right car and tailor the payments to meet my needs. I would highly recommend Chris for your next car purchase and I most cert He helped me find the right car and tailor the payments to meet my needs. I would highly recommend Chris for your next car purchase and I most certainly would purchase from Chris again. Thank you very much More

Report | Print

Last week, I had the best & smoothest car-buying experience of my life. Previously, I purchased vehicles from dozens of dealerships all across southern Ontario (Nissan, Toyota, Lexus, Mazda, Audi, e experience of my life. Previously, I purchased vehicles from dozens of dealerships all across southern Ontario (Nissan, Toyota, Lexus, Mazda, Audi, etc). The experience I had at St Catharines Nissan was better than I could have imagined and far exceeded my expectations. The bar was raised so high I don’t think it can get any better. As soon as I walked into the dealership, I was greeted by Kevin Luna, who ended up selling me a brand new car. Kevin was friendly, professional, kind & considerate. His happy & upbeat demeanour makes it easy to talk to him. I felt like his main priority was to help me and give me information. I didn’t feel pressured at all & didn’t feel like it was a business interaction. If you are looking for information about a vehicle, Kevin knew all the details, from inside to out. He is an automotive-enthusiast who really loves cars. He was able to teach me about all the Nissan vehicles available and compare/contrast them to similar cars I was cross-shopping with. I ended up putting a downpayment on a car that very day and felt good about doing it! They needed to prepare my new car, so I went back home with a scheduled time for pick-up. Kevin kept me updated on every step during the week. And when I came to pick up my new car, he made the experience so special. I felt like a real VIP: he took his time going thru all of the paperwork, answering all my questions, and took me outside to show me the vehicle. Kevin took extra time to go through every detail of my new car, showing all the safety and luxury features that made me fall in love with my Nissan. I drove away feeling like a million bucks… I’ve been telling all my friends & family about how exceptional the service at St Catharines Nissan was, including Kevin and the General Manager, Chris Rose. Thank you! More

Report | Print

I came to the Nissan dealership in st. Catharine’s looking to purchase a car. I was greeted by a car salesmen named Rene, he was very friendly and polite. Rene was very knowledgeable about Catharine’s looking to purchase a car. I was greeted by a car salesmen named Rene, he was very friendly and polite. Rene was very knowledgeable about the vehicles showing me them and their features. Rene took the time to answer all of the questions I had. I decided on the Nissan Altima SR 2024. Rene made the whole process smooth and painless from start to finish he wasn’t pushy at all. Rene is very efficient and is a huge asset to the Nissan brand. I would recommend Rene to anyone who is in the market for purchasing a new vehicle. Im so happy with my Altima and the service I received Kyle M More

Report | Print

I am so distraught! I was called to pick up my new car and it wasn't even mine! I kept saying I didn't think I ordered certain features when I was shown it but I was ass I was called to pick up my new car and it wasn't even mine! I kept saying I didn't think I ordered certain features when I was shown it but I was assured it was mine. A few hours later, I was called and informed that the car I just bought, the car I signed for wasn't even mine. That call came from Dave, he seemed apologetic and understanding. I unfortunately had the opportunity to meet with Chris Rose the next day when returning the car. There was no compassion or empathy for their huge mistake. I signed for a car that wasn't mine, for an interest rate and term agreement that was someone else's! I got insurance for 'my' new car, got rid of my old one so really don't have a car now, and this was a huge waste of my time and a let down. All Chris could say was 'oh well, human error.' Because of Chris, I am contemplating cancelling my car order. I left his office in tears and he didn't even care. More

Report | Print

I brought some deficiencies to the attention of management which was handled quickly and to my satisfaction. management which was handled quickly and to my satisfaction. More

Report | Print

I had a couple of communications issues with my “product consultant” i.e. salesperson, probably due in part to some inexperience and training needs on is part. However the Sales Manager and management team consultant” i.e. salesperson, probably due in part to some inexperience and training needs on is part. However the Sales Manager and management team at the dealership, were quick to step in and helped the work through the communication errors in an appropriate add meaningful way. My product consultant apologized for how he handled the situation and everything was handled in a very professional manner. I think it was a good learning experience for everyone, myself included. More

Report | Print