Chris Mitchell
Chris Mitchell at Fraser Durham Chrysler Dodge Jeep Ram Inc.
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Chris Mitchell

Service Manager

Fraser Durham Chrysler Dodge Jeep Ram Inc.

799 Bloor St W
Oshawa, ON L1J 5Y6

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6 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

31 yrs, 4 mos

Languages Spoken

English English

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6 Reviews

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6 Reviews of Chris Mitchell

March 03, 2025

Dealership Rating
Employee Rating

AVOID THIS PLACE LIKE THE PLAGUE! Over the past 4 and a half months, I have experienced repeated delays, misinformation, financial burdens, and overall negligence that have left me More

by kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Laura Gage, Mike Cullen , John Bianchi, Carlee Fraser

January 29, 2025

Dealership Rating
Employee Rating

Think Twice Before Choosing This Dealership – Poor Diagnosis, Poor Service I had a highly disappointing experience at Fraser Durham Chrysler Dodge Jeep Ram dealership that I feel obligated to share. More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Laura Gage

Mar 07, 2025

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Mr. Maina - The only accurate part of this review is that you had your vehicle towed to us with a no start condition. There are several elements of your review that are not accurate and don't reflect the facts or the outcome. The starter was not engaging (in a 5-6 year old vehicle that is not uncommon) so we replaced the starter and the vehicle started after the replacement, however the vehicle failed to start again when you came to pick up the vehicle the first day (due to the intermittent aftermarket immobilizer which no one knew about) . We put you into a rental vehicle at no cost to you and proceeded with additional diagnostics and the battery failed the factory test (which we didn't start with as you insisted that the battery was good). We repeatedly checked the vehicle starting over the course of several days trying to get it to act up and not start. It acted up and we eventually found an aftermarket immobilizer hidden in the wiring of your vehicle which you say you did not know about. In the end, The only thing you paid for was a new battery, we repaired the wiring to your faulty aftermarket immobilizer at no cost. So for the cost of a new battery, you received a new starter, the wiring repair and a free rental.

February 28, 2023

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Colleen was absolutely amazing and so incredibly easy to deal with. Her costumer service is a 10/10 and is the best of the best when it comes to purchasing a vehicle a great experience! More

by Tristan
Recommend Dealer
Yes

September 17, 2022

Dealership Rating
Employee Rating

Colleen and the team at Fraser were extremely understanding to my needs and made me feel valued through the whole purchasing process. I never felt pressured and they made sure the vehicle I chose More

by Jeff Raymer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanne Pallis, Sherry Lizinski, Colleen Buchmann , Brett Turck

July 28, 2022

Dealership Rating
Employee Rating

I highly recommend finding another dealership to deal with. I wasted money having them diagnose an issue that they falsely identified and wanted to charge me $800+ to fix, which would have been a waste o More

by Ulauma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Melissa Stewart

March 06, 2020

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Employee Rating

Thanks for your assistance on the Van Thanks for all your help in assisting us in getting us the best pricing on our new 2020 Dodge van. Very helpful and knowledgable service from everyone More

by ethompson23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2020

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Good day ethompson23 - thank you kindly for taking the time to provide our team with a review of your recent experience with us. We are truly grateful for your comments and feedback. Our team is happy to hear that Al and Team Fraser provided you with an exceptional customer service experience. We hope you are enjoying your new van and all that it has to offer. We look forward to assisting you again. Have a pleasant day. Regards, Your Fraser Chrysler team.