Chris MacCuaig

We wanted to replace our existing car. First of all the appraisal of our vehicle was very fair and the sales Edmond Nyanda listened to our specific needs in the new car and was able to pro First of all the appraisal of our vehicle was very fair and the sales Edmond Nyanda listened to our specific needs in the new car and was able to professionally help us in our decision making. The made this big step very easy us and we got a car that my family is very excited about. He is also continued after the sale to ensure that everything was in order. The finance guy Chris got is very patient and handled everything with so much ease efficiency. I would recommend any family that looking to upgrade or buy a new vehicle More

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My wife went into Capital Dodge in February to trade in her Jeep. and purchase, a a new one. The deal was done, contract signed, deposit paid, and then 4 weeks later she gets a call from the dealership to her Jeep. and purchase, a a new one. The deal was done, contract signed, deposit paid, and then 4 weeks later she gets a call from the dealership to tell her they cannot find a car to sell her. She had to escalate to the GM, who only able to apologize but basically said too bad, no deal. What kind of dealership does this? We are done with this dealership forever. More

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Very good and fast service. I do recommend. No hasle. Always serviced me.with a smile Always serviced me.with a smile More

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The service is always prompt and efficient. They attempt to be on time and explain why they are not if that is the case. The sales department is manned by polite and knowledgeable staff and you never enter to be on time and explain why they are not if that is the case. The sales department is manned by polite and knowledgeable staff and you never enter their department without acknowledgement of your presence. The entire building is clean and bright. More

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Excellent customer service! Very fast and easy to deal with. Great dealership and service department. which provides quality work. Will always buy and have my vehicles serviced there. with. Great dealership and service department. which provides quality work. Will always buy and have my vehicles serviced there. More

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I previously owned a Jeep Tj for almost 10 years and always wanted to get back into a Jeep after driving several other vehicles in the past. I had spoken to Chris MacCuaig about buying a new Jeep Wrangl always wanted to get back into a Jeep after driving several other vehicles in the past. I had spoken to Chris MacCuaig about buying a new Jeep Wrangler Sahara and he not only explained the new features but answered all my questions. Very polite and professional. Great to deal with. A real asset to Capital Dodge! Recommended to family and friends! More

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I recently traded in my 2016 Dodge Ram for a new 2020 Dodge Ram at Capital Dodge, in Kanata, Ontario. Cris MacCuaig was amazing. He was friendly, courteous; kept me up to date on all aspects of the sa Dodge Ram at Capital Dodge, in Kanata, Ontario. Cris MacCuaig was amazing. He was friendly, courteous; kept me up to date on all aspects of the sales transaction. I was givena very fair value for my trade-in and the purchase price was lowered than advertised. I really enjoyed the purchase experience. Wayne Emms More

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Friendly, Patient and Awesome service!! Chris worked with me over several months finding me the perfect match of Jeep I was looking for! He was super patient and knowledgeable and answered Chris worked with me over several months finding me the perfect match of Jeep I was looking for! He was super patient and knowledgeable and answered ALL my questions! He is a very friendly and easy to talk with. I would highly recommend Chris!! More

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Great customer service Overall we had a great experience at Capital Chrysler Jeep Dodge. We found a RAM truck online, called the dealership and were put in contact with Chri Overall we had a great experience at Capital Chrysler Jeep Dodge. We found a RAM truck online, called the dealership and were put in contact with Chris MacCuaig. We arranged a time to meet and test drive the truck. From the moment we walked into the dealership we had a great experience. Chris was very professional and helpful. Negotiations were fair and transparent. We highly recommend Chris MacCuaig and would definitely go back to deal with him and the dealership. More

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Excellent & Professional A week ago I received an email from Craig comparing my current vehicle to a much newer one and it mentioned that I could get it at the same monthly pa A week ago I received an email from Craig comparing my current vehicle to a much newer one and it mentioned that I could get it at the same monthly payments. I called Craig and setup an appointment to talk. He was very friendly and professional without being patronizing. I met him later that morning and he patiently described the deal, and while the car that I was expecting to get into had already been sold Craig had prepared a better alternative that would not impact my budget and more than my current car. I don't like being 'sold' but I do like great customer service - and that's what I got. He walked me through the process and introduced me to Tony the finance guy and between the two of them were able to put together a deal that I could work with. Chris then arranged to have my snow tires put onto the new vehicle when I picked it up. The new car had been detailed perfectly, the final paperwork was quick and well organized. Overall a 5 star experience. I've purchased my last three cars at Capital for good reason - you guys make a good win-win deal and I drove away a very happy customer. More

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