Chris Czaplenski
Chris Czaplenski at BMW of Westlake
Refer Me

Chris Czaplenski

Parts Manager

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

Contact Me
5.0
16 Reviews

Dealership Experience

13 yrs, 1 mo

Industry Experience

19 yrs, 1 mo

Languages Spoken

English English

5.0

16 Reviews

Write a Review

16 Reviews of Chris Czaplenski

September 24, 2024

Dealership Rating
Employee Rating

Everyone I come into contact with either salesman or mechanic or even the passerby’s are all friendly and helpful. This is my go to desler More

by RUMBARGERP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 21, 2024

Dealership Rating
Employee Rating

Service and parts have always been great to me, especially corey and matthew. Fifteen words, now seventeen More

by SCOTT.LEWIS189
Recommend Dealer
Yes

August 27, 2024

Dealership Rating
Employee Rating

Most excellent. Very accomplished. Great service. Caring. Fast. Wow wow wow w w w w More

by JJK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2024

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

May 07, 2024

Dealership Rating
Employee Rating

I bought a new BMW iX 50 I was having problem with the charging cable. I bought the car from a different dealership in Connecticut, but the Bmw Of Westlake was very helpful. Sorted out my problem and orde More

by shah
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Shaw , Ion was in genius department he was the most helpful

May 07, 2024

BMW of Westlake responded

Thanks for the great review!

January 03, 2024

Dealership Rating
Employee Rating

I always feel confident that I have been given honest recommendations and have received the best service for my vehicle that is possible. More

by borysepakush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2024

BMW of Westlake responded

Thanks for the positive review!

June 08, 2022

Dealership Rating
Employee Rating

Great cars, great people, great service, and always a great experience. I've done business at Ganley BMW for over 20 years, no disappointments- More

by bestrex
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron LaPorte, Jared Jeschelnig , Steve David, Fred Palmer

Jun 08, 2022

BMW of Westlake responded

We appreciate your loyalty and this great revieW!

May 27, 2022

Dealership Rating
Employee Rating

Knowledgeable, personable, professional👍 Always a great state of the art place to experience, they keep my BMWs at 100%- More

by bestrex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron LaPorte, Jared Jeschelnig , Steve David, Fred Palmer, Carl Whelpley

May 27, 2022

BMW of Westlake responded

Thanks for the awesome feedback!

January 23, 2022

Dealership Rating
Employee Rating

I had a great experience in BMW of Westlake. I traded in my car and got a new one all process went smoothly and fast. Kelly Cavanagh was very helpful. I inquired couple of months ago for a car I was interes More

by adiba_w
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 23, 2022

BMW of Westlake responded

Thanks for the awesome review about Kelly and BMW of Westlake! Enjoy your new BMW!

April 28, 2021

Dealership Rating
Employee Rating

Great people. Great service. Christian, Cassie and Zack great people. Thank you very much for everyone's help. I hope they will continue to treat my car as thiers. BMW Middleburg heights are good people. T More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Cepek , Christian Gufreda, Jim Strunk, Cassie Thadeus

Apr 28, 2021

BMW of Westlake responded

Thanks for this awesome review about the team at BMW of Middleburg Heights!

January 28, 2021

Dealership Rating
Employee Rating

Experience with the staff was phenomenal and I really appreciate that you replaced the fuse for free. That being said, I would have liked my service light reset. I was in for a recall repair of the blowe More

by DIRKKROG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brent McKenzie

Mar 26, 2021

BMW of Westlake responded

Hello Dirkkrog, thank you; we appreciate your feedback and will be sure to address this issue with the staff. Thanks.

1

Dealership Inventory (157 Vehicles)

used 2021 BMW X3 car, priced at $32,995
2021 BMW X3
used
Alpine White exterior
Automatic
All-wheel Drive
used 2024 BMW M440 Gran Coupe car, priced at $61,995
2024 BMW M440 Gran Coupe
used
Alpine White exterior
Automatic
All-wheel Drive
used 2022 BMW 540 car, priced at $45,664
2022 BMW 540
used
Alpine White exterior
Automatic
All-wheel Drive
used 2023 BMW X7 car, priced at $71,995
2023 BMW X7
used
Dravit Grey Metallic exterior
Automatic
All-wheel Drive
used 2018 Lexus IS 300 car, priced at $23,945
2018 Lexus IS 300
used
Blue exterior
Automatic
All-wheel Drive
new 2023 BMW 228 Gran Coupe car, priced at $43,850
2023 BMW 228 Gran Coupe
new
Alpine White exterior
Automatic
All-wheel Drive