Chevon Jackson | Page 21

They have turned us into repeat customers We have leased two cars from this dealership over the last four years. The first time we never intended to buy an Escape but we ran into Chevon in the We have leased two cars from this dealership over the last four years. The first time we never intended to buy an Escape but we ran into Chevon in the lot and he allowed us to try the vehicle at our own pace and without smothering us so we gave it a chance. We had visited dozens of dealerships and test driven many different of cars but we ended up liking the Escape and left Erinwood a few days later with that exact car we test drove. We loved the car - by the end of the lease the only downside was the fuel economy. We had no feelings of brand or dealership loyalty by the end of the first lease so we visited a number of dealerships and test drove many cars. We began to realize that the C-Max was probably that perfect balance between what we liked in the Escape and wanting better fuel economy. This was exactly what Chevon recommended. He allowed us to try the car out several times in differing weather in what ended up being a long shopping period as we were waiting to try the new Sync 3. Our lease ended before the 2016 C-Max could arrive and Ford delivered the car a month late so Chevon set us up with a temporary car and took care to keep us updated on our new car`s fabrication. The actual purchase was totally painless and was completed in less than an hour. When it comes to the sales department I have nothing negative to say. More

Print

No Pressure My first visit to a Ford Dealership where I felt no pressure to buy and was relaxed throughout the whole purchase experience. All my questions and r My first visit to a Ford Dealership where I felt no pressure to buy and was relaxed throughout the whole purchase experience. All my questions and request for quotes on options were answered and they were very upfront. It was because of this customer service, I purchased my first Ford Escape from this dealership. Thank You More

Print

Chevon Jackson excellent service Chevon, The best service ever! He helped me and my family to find the right car. We are so happy with our purchase and services. Chevon, The best service ever! He helped me and my family to find the right car. We are so happy with our purchase and services. More

Print

Close but no cigar. Upon entering the trailer sales office, Mr. Jackson took on the task of fulfilling my requirements. I simply told him what I wanted to accomplish and Upon entering the trailer sales office, Mr. Jackson took on the task of fulfilling my requirements. I simply told him what I wanted to accomplish and what vehicle I was interested in. Through no fault of his own, the vehicle I was interested in ended up being sold by another salesperson as we were negotiating a trade in value and a test drive. Obviously there is a flaw in the dealership system that does not identify when a vehicle is being worked on by another salesperson. In this day and age of computers and modernization I have to put the blame entirely on the dealership and their staff for failure to communicate and share information. I did read all the positive recommendations and even had a close friend refer me to the dealership from his personal experience, and I can assure your the wonderful sales folks are top notch. I'm hoping to resolve my current situation with a similar vehicle. More

Print

Friends at Erinwood Ford My experience with Erinwood Ford and in particular with Mr. Chevon Jackson was very pleasant and professional. The staff makes you feel welcome at all My experience with Erinwood Ford and in particular with Mr. Chevon Jackson was very pleasant and professional. The staff makes you feel welcome at all times and they are very friendly. Chevon provided exceptional service and support with my needs in my new Ford Flex! My experience was amazing Chevon made me feel comfortable, he's honest and a fun sales rep to deal with. I will be definitely be referring Mr. Chevon Jackson for future friends and family that want to buy a car! More

Print

Such a comfortable fit Our second time at Erinwood Ford in under a year for a new vehicle, and the reason is simple. The whole team are seasoned professionals who work as on Our second time at Erinwood Ford in under a year for a new vehicle, and the reason is simple. The whole team are seasoned professionals who work as one to serve us, the buying customer. Chevon Jackson stepped in quietly and took the lead when my past sales advisor was away on vacation, both of them working together to bring us the best deal in a timely fashion. Thanks Doug Keen and Chevon Jackson, and all your colleagues who make Erinwood Ford seem part of our family too. More

Print

F150 supercrew xlt 4x4 I couldn't ask for better customer service from this dealership. Everyone is extremely friendly, and make buying a vehicle enjoyable, easy to underst I couldn't ask for better customer service from this dealership. Everyone is extremely friendly, and make buying a vehicle enjoyable, easy to understand, and a lot less stressfull. while having some good laughs. I would recommend this dealship to anyone. Chevon Jackson, Carol Buckwald, Nick Palalas Thank you three very much for all the help in getting me into my new vehicle. much appreciated. Ford couldn't get better staff then you three. More

Print

Professional, Helpful and Polite I had the pleasure of meeting Mr. Chevon Jackson while visiting the dealership. We sat down and discussed my needs. Chevon listened and showed me exac I had the pleasure of meeting Mr. Chevon Jackson while visiting the dealership. We sat down and discussed my needs. Chevon listened and showed me exactly what I wanted (no "up selling"). Having been through the "buy a car" experience many times I was very impressed with every aspect of the dealership. Professionalism and courtesy at its best! Great job, much appreciated. More

Print

Excellent customer service with Chevon They have excellent service before and after. Chevon provided detailed introduction to help me choose a car that fits my need. Also he gave me a reall They have excellent service before and after. Chevon provided detailed introduction to help me choose a car that fits my need. Also he gave me a really good deal. This dealership is a sweet and nice group. Fully recommend you buy from them. More

Print

Great 1st Experiance with Ford! This is the first vehicle I have purchased from Erinwood word and my first Ford vehicle and I was pleasantly surprised with my experience. I usually d This is the first vehicle I have purchased from Erinwood word and my first Ford vehicle and I was pleasantly surprised with my experience. I usually do not enjoy the "car purchase" process but Chevron was very professional and knowledgeable and made me feel comfortable through the whole process. I will definitely come back to Erinwood Ford for my next vehicle. Really enjoying my F150! John More

Print