Chelsie Swann
Chelsie Swann at Herb Chambers BMW of Sudbury
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Chelsie Swann

Sales and Leasing Consultant

Herb Chambers BMW of Sudbury

128 Boston Post Rd
Sudbury, MA 01776

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4.8
43 Reviews
4.8

43 Reviews

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43 Reviews of Chelsie Swann

August 20, 2024

Dealership Rating
Employee Rating

Worked with her on a car purchase. Amazing personality. Great person to work with. Will look for her the next time I’m in the market for a vehicle. More

by WC
Recommend Dealer
Yes
Aug 21, 2024

Herb Chambers BMW of Sudbury responded

We're delighted to hear you had a great experience with our team member at Herb Chambers BMW of Sudbury! We look forward to assisting you again in the future. Thanks for choosing us!

May 09, 2024

Dealership Rating
Employee Rating

Had a good experience with Chelsie, she was knowledgable about the vehicle and was super helpful throughout the whole process. I was a little nervous before hand but she was very kind and genuine to me, not More

by Thomas S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Granata

May 10, 2024

Herb Chambers BMW of Sudbury responded

Thomas, we're glad to know Chelsie was able to provide a positive experience for you at Herb Chambers BMW of Sudbury. We appreciate your feedback and hope you enjoy your new vehicle!

April 17, 2024

Dealership Rating
Employee Rating

Chelsie was great. .. very knowledgeable and always promptly answered questions. Working with her was a very positive experience. More

by EJ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nana Hagan

Apr 18, 2024

Herb Chambers BMW of Sudbury responded

We're glad to know that Chelsie provided you with a great experience at Herb Chambers BMW of Sudbury. We pride ourselves on our knowledgeable staff and prompt responses, so it's wonderful to see this reflected in your feedback!

April 10, 2024

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Absolutely the worst car buying experience we have ever had! We are return Herb Chambers customers and this experience was a complete 180 from our first experience. Jerked around with our appointments, p More

by Pam_hansen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chris Fasano, William Granata

Apr 11, 2024

Herb Chambers BMW of Sudbury responded

Pam, We're disappointed to hear about your recent experience. It's important for us that every customer feels valued. We certainly don't want you to feel like this was not the case during your visit. Your feedback is concerning and we want to address these issues with you. Please reach out when it's convenient for you so we can make things right. Thank you, Sean King - General Manager - sking@herbchambers.com

April 02, 2024

Dealership Rating
Employee Rating

The sales department is great. Reception could do with being more friendly. Overall very good. More

by Q
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna De Oliveria

Apr 03, 2024

Herb Chambers BMW of Sudbury responded

We really appreciate you taking the time to leave Herb Chambers BMW of Sudbury this awesome review, thank you!

March 23, 2024

Dealership Rating
Employee Rating

The district manager kept my truck for the 30 day period so I couldn't get the things fixed it needed they did 0 maintaining to it it needed everything done n over 1500 dollars it cost needed a new front se More

by Lizmad21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 25, 2024

Herb Chambers BMW of Sudbury responded

Thank you for reaching out. Please contact me directly so we can discuss these concerns in greater detail. Respectfully, Sean King - General Manager - sking@herbchambers.com

March 19, 2024

Dealership Rating
Employee Rating

Enjoyed working with Chelsie. She provided real time updates on the status of the car I ordered. Very helpful. More

by jeposterro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2024

Herb Chambers BMW of Sudbury responded

Hi Jeposterro! We're glad to know that you had a positive experience with Chelsie at Herb Chambers BMW of Sudbury. We always aim for real-time updates and helpful service! Thanks for your review.

March 16, 2024

Dealership Rating
Employee Rating

Chelsie was easy to work with. Answered all questions and addressed concerns with the vehicle purchased More

by Hfj80
Purchase Time
Recommend Dealer
Yes
Mar 18, 2024

Herb Chambers BMW of Sudbury responded

We're glad to know that Chelsie was able to assist you effectively and address all your concerns at Herb Chambers BMW of Sudbury. Thanks for sharing your experience with us!

March 07, 2024

Dealership Rating
Employee Rating

Very helpful and was open to negations, couldn’t recommend more for a new car More

by Boston585
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Fasano

Mar 08, 2024

Herb Chambers BMW of Sudbury responded

Hi! Thank you so much for your kind words! We're thrilled to hear that you found our assistance accommodating. It was a pleasure working with you to find the perfect new car. If you ever have any questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new car, and thank you for choosing us at Herb Chambers BMW of Sudbury!

February 28, 2024

Dealership Rating
Employee Rating

Fantastic experience with Chelsea from start to finish. She knew what I wanted and didn’t take up any unnecessary time. More

by Lpatel2581
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dipesh Patel

Feb 29, 2024

Herb Chambers BMW of Sudbury responded

We're delighted to know that Chelsea was able to provide you with a fantastic experience at Herb Chambers BMW of Sudbury. We always aim for efficiency and satisfaction, so it's great hearing we hit the mark! Thanks for your review.

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