Charmaine Brown
Service Receptionist
McLoughlin Chevrolet
16700 SE McLoughlin Blvd.
Milwaukie, OR 97267
Dealership Experience
19 yrs, 8 mos
Industry Experience
24 yrs, 2 mos
Languages Spoken
English
325 Reviews
Write a Review325 Reviews of Charmaine Brown
October 24, 2024
Service starts with customer service and Kayla is the best. I would not take my geriatric Impala anywhere else. best. I would not take my geriatric Impala anywhere else. More
Other Employees Tagged: Kayla Ryan-Seals
October 20, 2024
Good communication, timely completion of requested service. Nice waiting area with good coffee and other stuff service. Nice waiting area with good coffee and other stuff More
Other Employees Tagged: Wayne Clure
October 17, 2024
Excellent and fast service with no problems. The only delay was simply due to parts availability. The only delay was simply due to parts availability. More
Other Employees Tagged: Kayla Ryan-Seals
October 05, 2024
wow,what a great service here at mcloughlin chevy. extremely friendly,great commuincation..clean facility..i will be back for service and my next car extremely friendly,great commuincation..clean facility..i will be back for service and my next car More
Other Employees Tagged: Kelsea Crownover, Ricardo Espino, Anthony Bingham, Marcelo De La Torre, Kevin Melhorn, Wayne Clure , Daniel Fregoso, Angeline Callan, Alejandro Lopez
October 04, 2024
Awful customer service, whole service department needs some serious work. Would never buy another vehicle there. some serious work. Would never buy another vehicle there. More
Other Employees Tagged: Kayla Ryan-Seals, Wayne Clure , Angeline Callan
September 20, 2024
Thank you for your patience and they are a great team. They tried to work with me with some some things that I had issues with. They tried to work with me with some some things that I had issues with. More
Other Employees Tagged: Wayne Clure , April McCall
September 16, 2024
My favorite dealership. They go above and beyond to deliver top of the line customer service. I won't go anywhere else. They go above and beyond to deliver top of the line customer service. I won't go anywhere else. More
Other Employees Tagged: David Mendenhall, Kayla Ryan-Seals, Kelsea Crownover, Wayne Clure
September 10, 2024
The service was great as usual. Kelsea went above and beyond to fit our vehicle into a very tight window before some major travel. Truly exceptional! Kelsea went above and beyond to fit our vehicle into a very tight window before some major travel. Truly exceptional! More
Other Employees Tagged: Kelsea Crownover
August 31, 2024
The Service department was excellent, as usual! I arrived on-time, and my truck was ready for pickup sooner than the estimated time. I arrived on-time, and my truck was ready for pickup sooner than the estimated time. More
Other Employees Tagged: Parker Walton, Wayne Clure , Tobias Ray
August 07, 2024
In a panic, due to an active fuel leak in my Chevy Silverado and it being Saturday, I called Allen Webb Chevrolet (absolute garbage customer service and no help) then I called Ron Tonkin (they were bo Silverado and it being Saturday, I called Allen Webb Chevrolet (absolute garbage customer service and no help) then I called Ron Tonkin (they were booked until Wednesday) and then called Mcloughlin and my guardian angel WAYNE answered the phone ! Not only did he offer me to drop it off same day (no appointment and no openings) he said he’d do everything in his power to have someone look at it! How comforting he was and immediately set my mind at ease and I knew I was in good hands! Not only did they make room to look at it, they ordered the parts and had me back on the road on Monday (also with an oil change and inspection)!! I can’t thank you enough for treating me with dignity, respect and empathy (serious lacking in our world today)! Although this location very far for me, I won’t go anywhere else to service my truck! You have a gained a loyal and forever customer. Thank you so much! More
Other Employees Tagged: Wayne Clure