Dealership Experience
14 yrs, 5 mos
Industry Experience
14 yrs, 5 mos
Languages Spoken
English
60 Reviews
Write a Review60 Reviews of Charles German
May 31, 2024
I recently had the most incredible experience at Daniel's BMW, and I cannot rave enough about the outstanding service I received. From the moment I walked in, the entire dealership staff was exceptionally fr BMW, and I cannot rave enough about the outstanding service I received. From the moment I walked in, the entire dealership staff was exceptionally friendly and courteous, making me feel right at home. Special thanks to Mason, who was simply tremendous! He took the time to meticulously go through every aspect of the car with me, ensuring that I understood all its features and felt comfortable with my purchase. The professionalism and dedication Mason displayed were truly remarkable, and I greatly appreciate the time he invested in making sure I had all the information I needed. Additionally, the financial advisor was equally impressive, guiding me through the process with ease and transparency. Daniel's BMW is a shining example of what a car dealership should be. Their commitment to customer satisfaction is evident in every interaction. They are a true asset to the BMW brand, and I am incredibly grateful for the exceptional service I received. Thank you, Mason, and the entire team at Daniel's BMW, for making my car-buying experience so wonderful. Great job all around! More
Other Employees Tagged: Mason Steltz
April 13, 2024
Excellent accommodations. Staff is very attentive and very nice. Always feel very welcome. Thank you. Staff is very attentive and very nice. Always feel very welcome. Thank you. More
Other Employees Tagged: Ethan Harbison, Dmitry Kukuy, David Simoes
February 22, 2024
Great service and very nice staff. Coffee and snacks were offered to. I will continue to bring my car to daniels Coffee and snacks were offered to. I will continue to bring my car to daniels More
Other Employees Tagged: Webb Lingle, Ethan Harbison, Todd Simpson, Lisa Manento, Luis Rodriguez
March 02, 2023
Great service and always quick. Ethan is very professional and takes care of your conerns, never upselling you with unnecessary services. I was initially assisted by Charles and was Ethan is very professional and takes care of your conerns, never upselling you with unnecessary services. I was initially assisted by Charles and was also very professional. More
Other Employees Tagged: Ethan Harbison
February 28, 2023
Daniels BMW advised me in a report on my car that I needed new break pads immediately, for $600+. I told them to check if it was covered under my warranty. Well they discovered it IS covered, however needed new break pads immediately, for $600+. I told them to check if it was covered under my warranty. Well they discovered it IS covered, however BMW is not willing to pay for it until the break pads wear down further. It's their POLICY!!! So they advise you that your car 'needs immediate attention' (their words), but when they realize they need to pay for it, it is no longer an urgent issue! What's wrong with that picture??? More
February 03, 2023
We just had both of our Mini Coopers serviced @ Mini of Allentown Pa and we were pleased with the service from start to finish. Robin kept us constantly informed and our service technician sent a video ex Allentown Pa and we were pleased with the service from start to finish. Robin kept us constantly informed and our service technician sent a video explaining why he recommended additional services. This dealership is fantastic….. we bought both cars from them as well. Ps….. they are a dog friendly place. More
Other Employees Tagged: Ethan Harbison, Todd Simpson, Lisa Manento , Ryan Mertz, Austin Schlemmer