Charles Draper
Charles Draper at Lakeland Volkswagen
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Charles Draper

Used Car Manager

Lakeland Volkswagen

209 S Lake Parker Ave
Lakeland, FL 33801

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4.4
307 Reviews
4.4

307 Reviews

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307 Reviews of Charles Draper

June 19, 2024

Dealership Rating
Employee Rating

I like the car selection and the place was clean, but management staff are beyond rude in that office. More

by Tbevis
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Larry Riddle

June 18, 2024

Dealership Rating
Employee Rating

The service department at Lakeland VW are the best in the area. The team there are top notch! More

by dcingarijr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 09, 2024

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Employee Rating

The team at this dealership provided great service and answered all of the questions I had about the SUV I purchased. Michelle even walked me through a brief run down of all of the features of the SUV bef More

by CGOBERN
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michelle Barnett

June 02, 2024

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Employee Rating

Lakeland VW had great customer service not sure why now it seem less detailed and disconnected from the customer care More

by horaceeads
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 17, 2024

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Employee Rating

I purchased a 2020 vehicle that turned out to be a lemon. I will say that I feel that the service department is doing their level best to take care of the situation. Sometimes these things happen. More

by jeff4165
Recommend Dealer
Yes

Other Employees Tagged: Matthew Lindberg, Katlyn Oldham

May 13, 2024

Dealership Rating
Employee Rating

Staff is very friendly and accommodating. A very professional service department. I would recommend them to all my family and friends. More

by walsh2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 05, 2024

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Employee Rating

Had a appointment but kept getting moved down the queue very disappointed I have schedules to meet as well More

by tpfisher
Service Price Transparency
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Recommend Dealer
Yes

May 03, 2024

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Employee Rating

Only dealership I will do business with. Hiram is the best! I’ve been a loyal customer for over 15 years More

by RODNEYBOUDREAUX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hiram Mendez Mounier

April 25, 2024

Dealership Rating
Employee Rating

Never had such a fluent experience with the car buying process thanks to Hunter! Kept me up to date with everything about the car, and wasted no time. More

by kvnklm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Hunter Jackson

April 04, 2024

Dealership Rating
Employee Rating

General manager is TRASH and a LIAR. Service department can’t find anything wrong with a vehicle stopping for no apparent reason. I can’t wait to trade this lease in. I will NEVER deal w More

by raven_west25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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