Charbel Francis
Charbel Francis at Mercedes-Benz London
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Charbel Francis

Sales Consultant

Mercedes-Benz London

35 Southdale Rd E
London, ON N6C 4X5

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5.0
68 Reviews

You might forget what I said, or what I did, but you will never forget how I made you feel... The experience is worth the contact. If I am not working on making my kids wishes come true, I will be working on yours and making them a reality.

Dealership Experience

9 yrs, 10 mos

Languages Spoken

Arabic Arabic

English English

Employee Video

5.0

68 Reviews

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68 Reviews of Charbel Francis

September 29, 2023

Dealership Rating
Employee Rating

Mike Robinson Helped us purchase our vehicle and was incredible from start to finish. He took the time out of his day to ensure that all of our requests were met. I would highly recommend anybody lookin More

by Camille
Recommend Dealer
Yes

Other Employees Tagged: Mike Robinson , Katrina Wong

Oct 02, 2023

Mercedes-Benz London responded

Thank you, Camille, for taking the time to leave such a positive review about your experience with Mike Robinson and Mercedes-Benz London. We are delighted to hear that Mike provided excellent customer service and went above and beyond to meet your requests. Your recommendation means a lot to us, and we strive to make every customer feel welcomed and satisfied. If you have any further feedback or questions, please don't hesitate to reach out.

April 05, 2023

Dealership Rating
Employee Rating

Amazing experience and customer service at Mercedes as always. Have been clients of Charbel for many years and he has always gone above and beyond to make sure we get everything we want in our cars. If yo More

by Adaouk
Recommend Dealer
Yes

March 20, 2023

Dealership Rating
Employee Rating

Charbel was very accommodating and patient when helping me with trading my older model GLC 300 and purchasing my new car. He took a great deal of time explaining various purchasing scenarios and answering More

by jean.p.mantha
Recommend Dealer
Yes

Other Employees Tagged: Greg Guzman

February 02, 2023

Dealership Rating
Employee Rating

1:30 drive every single time I’m looking at a car or about to purchase a car. Hands down the best dealership and Rep I’ve dealt with. Charbel makes your dreams come true More

by Moemen
Recommend Dealer
Yes

Other Employees Tagged: Greg Guzman

Feb 13, 2023

Mercedes-Benz London responded

Thank you for taking the time to leave us a review! We are so happy to hear that you had a fantastic experience with our team at Mercedes-Benz London. Have a great day!

January 31, 2023

Dealership Rating
Employee Rating

Charbel was absolutely fantastic deal with when I bought my car back in the fall. I just had an issue with a window chip, I contacted him and immediately he responded with the answers that I need it. He is More

by Dr.gelene
Recommend Dealer
Yes
Feb 13, 2023

Mercedes-Benz London responded

Thank you very much Dr Gelene for your kind comments about Charbel. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience. Thank you for the feedback; have yourself a wonderful day.

October 18, 2022

Dealership Rating
Employee Rating

From the moment we walked into the London Mercedes Benz store, we were welcomed by many people. Charbel was our salesman and we can't say enough about his customer service!!! 100% he gave us updates, pr More

by brysonshelley0@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Maric, Greg Guzman

Nov 15, 2022

Mercedes-Benz London responded

Thank you for sharing your experience, Bryson, and for being a loyal customer! We are thrilled to hear Charbel provided you with such exceptional service! Take care, and we look forward to serving you now and in the future!

October 18, 2022

Dealership Rating
Employee Rating

Mercedes-Benz London is a beautiful dealership, filled with many welcoming, knowledgable, and professional employees. More

by Chris R
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Guzman , Katrina Wong

Oct 31, 2022

Mercedes-Benz London responded

Thank you for the 5-star review and feedback, Chris! If there's ever anything else we can help you with, please don't hesitate to let us know!

May 23, 2022

Dealership Rating
Employee Rating

The dealership was so clean and bright and the associates were very friendly and welcoming. More

by sarahnswan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 24, 2022

Mercedes-Benz London responded

Thank you for sharing, Sarah! We appreciate you taking the time to leave your feedback and we look forward to seeing you again soon!

April 19, 2022

Dealership Rating
Employee Rating

Charbel and his team were amazing. They took care of us from the moment we walked in, through the test drive and on customer pickup. Charbel treated us with attention and answered al More

by zensner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Guzman

Apr 20, 2022

Mercedes-Benz London responded

Thank you very much! We're glad to hear you had such a great experience purchasing your vehicle with Charbel and our team here at Mercedes-Benz London. If there's ever anything else we can help you with, please don't hesitate to let us know!

October 31, 2021

Dealership Rating
Employee Rating

The customer service was great I will definitely recommend to family and friends. Thank you More

by Lucky abuba
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Guzman , Katrina Wong

Nov 01, 2021

Mercedes-Benz London responded

Thank you very much for the feedback about your experience with us! Take care, and if there's ever anything else we can help you with, please don't hesitate to let us know!

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