Caitlin Sands
Caitlin Sands at Kia of Leesburg
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Caitlin Sands

Service Coordinator

Kia of Leesburg

9039 U.S. 441
Leesburg, FL 34788

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4.7
966 Reviews
4.7

966 Reviews

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966 Reviews of Caitlin Sands

June 23, 2024

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Employee Rating

Excellent service department. One of the best in the area. Breakfast was great also. We will be back. More

by j.mcloughlin
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tim Lile, Destinee Fargas

June 18, 2024

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Employee Rating

Door handle broke off a door we hardly never use. The reason I buy Kias is the bumper to bumper warranty. They wanted almost $200 to evaluate the problem. Guess I won't buy another More

by Joethieme
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Recommend Dealer
No

June 17, 2024

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Very efficient and friendly. They explain what they are doing and what to expect in the next scheduled maintenance visit. The waiting area is clean & comfortable. More

by Dave Kent
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Recommend Dealer
Yes

Other Employees Tagged: Tim Lile , Alan Woodyard

June 17, 2024

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Employee Rating

Alan Woodyard had two recall updates done quickly and arranged a ride to my home. This is how Alan handles all the servicing of our family’s vehicles, with a friendly and professional attitude. More

by steve.kurtz
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alan Woodyard

June 14, 2024

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Steve and dealership went out of their way to fix my car and address all my concerns. More

by JWEINBERG47
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Recommend Dealer
Yes

June 12, 2024

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Employee Rating

Oil change & tire rotation were good. Part of our service plan. Vehicle damaged while in their care. I had to bring it to their attention. It was repaired but not exact replacement. More

by kruerup
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ryan & Jose

June 08, 2024

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Employee Rating

Clean, friendly, service rep very professional. Coffee great. Car was washed and returned very clean. Everything was explained in detail. More

by ANNEDT
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Recommend Dealer
Yes

June 03, 2024

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We received very good service! While waiting, we were updated as to how things were coming along. More

by krobertnor
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Recommend Dealer
Yes

June 03, 2024

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Employee Rating

Service tech overcharged for repairs by telling me I had to pay for diagnostics I. Addition to parts and labor. More

by chckbowman
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Workmanship
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Recommend Dealer
No

June 03, 2024

Dealership Rating
Employee Rating

The service manager Alan Woodyard is always very pleasant keeps me updated on the progress and explains everything. I always ask for him More

by Pietromonaco.ann
Service Price Transparency
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Recommend Dealer
Yes
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