CORNELIUS THOMPSON

I recently visited the service department at Werner KIA where I experienced a warm welcome and attentive service. Cornelius Thompson, my service advisor, was both knowledgeable and worked efficiently to a where I experienced a warm welcome and attentive service. Cornelius Thompson, my service advisor, was both knowledgeable and worked efficiently to address my concerns. More

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Never had I receive worse service than from this team of incompetent and disrespectful mechanics and managers. The reoccurring issue is still not fixed after 3 years incompetent and disrespectful mechanics and managers. The reoccurring issue is still not fixed after 3 years More

by JEL2505 Verified Customer Verified Customer

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There is a reoccurring issue that doesn’t seem to be fixed despite bringing in the car for the last three years. Either malicious work from the service team or incompetence. You tell me what’s worse fixed despite bringing in the car for the last three years. Either malicious work from the service team or incompetence. You tell me what’s worse More

by JEL2505 Verified Customer Verified Customer

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Disrespectful, ignorant, shady, incompetent, offensive, uncaring, and argumentative. I have never been treated so badly from any other place than this one uncaring, and argumentative. I have never been treated so badly from any other place than this one More

by JEL2505 Verified Customer Verified Customer

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Cornelius provided. excellent Customer service. I enjoy the waiting room and the snacks provided. My only concerns is the wait time . excellent Customer service. I enjoy the waiting room and the snacks provided. My only concerns is the wait time . More

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Always great customer service everytime. Any issue I have , I am accomidated by the staff and service team. Any issue I have , I am accomidated by the staff and service team. More

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I was very pleased to see that the customer service has improved. Corneluis Thompson was extremely helpful and was very informative on the status of my vehicle. He has restored my faith in the service at t improved. Corneluis Thompson was extremely helpful and was very informative on the status of my vehicle. He has restored my faith in the service at the Kia dealership More

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Thank you, Cornelius Thompson, for your assistance while getting my car serviced. Everything went very smoothly and I had no issues to contend with in the process. Thanks again! getting my car serviced. Everything went very smoothly and I had no issues to contend with in the process. Thanks again! More

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This is one of the best dealership I have dealth with. Very efficient from the person on the phone to the service center. Gwen on the phone was very helpful. Cornelius in the service section has been Very efficient from the person on the phone to the service center. Gwen on the phone was very helpful. Cornelius in the service section has been wonderful who kept me informed while I waited. He explained everything to me. I am very satisfied. More

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My vehicle gear shift was locked on my 2020 Telluride. The windows, door locks, trunk, wipers and several other components didn’t work. I took it in to determine the problem and after troubleshooting it w The windows, door locks, trunk, wipers and several other components didn’t work. I took it in to determine the problem and after troubleshooting it was determined that rodents had damaged the harnesses. Mario Rodriquez and the Service Manager Steve was able to provide me a loaner while they made the necessary repairs. They were diligent in keeping me posted along the way. This is what real Customer Service is all about. Taking care of your customers and they will continue to patronize and promote your business to their family and friends. Thank you Mario and Steve. Ann Sherman More

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