Brian Plachy
Brian Plachy at Joe Rizza Ford Lincoln
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Brian Plachy

Parts Manager

Joe Rizza Ford Lincoln

8100 West 159th Street
Orland Park, IL 60462

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not yet
rated
56 Reviews

Dealership Experience

37 yrs, 2 mos

Industry Experience

37 yrs, 2 mos

not yet
rated

56 Reviews

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56 Reviews of Brian Plachy

June 16, 2023

Dealership Rating
Employee Rating

The sales and finance department were absolutely amazing to meeting my financial needs. Would highly recommend this dealership. More

by douglas_kloos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 04, 2021

Dealership Rating
Employee Rating

My F150 had a very elusive issue under an extended warranty. The Service Manager Dave Claster pulled out all the stops to find the issue. Even though it took over 9 weeks the problem was resolved. I More

by GINCH62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Claster

Apr 07, 2021

Joe Rizza Ford Lincoln responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 10, 2021

Dealership Rating
Employee Rating

I love Joe rizza Orland Park service was excellent thank you so much everyone treated me with good service including tge Valet service both drivers the person who picked my car up and the person More

by Blackdollsheila45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Montanez, Chris conner and Samantha corns services was excellent

Mar 15, 2021

Joe Rizza Ford Lincoln responded

Thank you for putting your trust in Joe Rizza Ford of Orland Park! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 26, 2021

Dealership Rating
Employee Rating

The people that work at Rizza are great and do a Great Job. But because of Fords decision not to do anything about the paint coming off of my hood I will never buy another Ford. More

by SLEEVBAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eduardo Rodriguez, The car was bought Dec. of 2012 don’t remember any names

Mar 02, 2021

Joe Rizza Ford Lincoln responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 18, 2021

Dealership Rating
Employee Rating

Rizza Lincoln has awesome customer service. Very professional and knowledgeable concerning sales and service. I appreciate the attentiveness when arriving to the facility. I really like the reward p More

by ttay8997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Sciaky , Tom Mackey, Ike Mohammed, Eduardo Rodriguez

Feb 23, 2021

Joe Rizza Ford Lincoln responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 12, 2021

Dealership Rating
Employee Rating

. We were happy with Joe Rizza Lincoln because of there efficiency and knowledge of our problem. Finally Rizza’s timely repair of the problem and availability of parts More

by Kmercuryk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Mackey

Feb 18, 2021

Joe Rizza Ford Lincoln responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 10, 2021

Dealership Rating
Employee Rating

The parts department goes above and beyond expectations every time I go there! I spend around $50,000+ at this dealer just in parts and I will only be using them in the future! Rudy, Joe, Nick, and Brian a More

by Fleet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rudy, Joe, Nick

Feb 16, 2021

Joe Rizza Ford Lincoln responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 23, 2020

Dealership Rating
Employee Rating

I’m keep sending my truck to be fixed and they never do fix properly every time same problem comes out after I leave the dealership More

by M.MIETUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Tom Mackey

November 17, 2020

Dealership Rating
Employee Rating

You guys did excellent work on my car. The wait time was not that long. You come and they treat you very nice. Great place to go and get your car fix. More

by PAYTESRODNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bill Kassanitz, John Livigni , Raul Hernandez, Tom Mackey, Alexis Salas

Nov 18, 2020

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 19, 2020

Dealership Rating
Employee Rating

Why do you make an appointment for service if you have to wait 4 hours for the job to be done? Never a loaner car available! Not all staff wearing masks! Confused More

by MNORWOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Gary Precin, Isaias Remijio, John Livigni , Miles Misek, Eduardo Rodriguez

Oct 28, 2020

Joe Rizza Ford Lincoln responded

We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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