Brian Endi
Brian Endi at Tony Serra Nissan
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Brian Endi

Service Advisor

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

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4.7
267 Reviews
4.7

267 Reviews

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267 Reviews of Brian Endi

June 19, 2024

Dealership Rating
Employee Rating

Quick service great communication on what needs to be done. Always in contact regarding the services amd when the vehicle will be done More

by nathandriver01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erin Kilgo, Chuck Kennedy

Jun 20, 2024

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 13, 2024

Dealership Rating
Employee Rating

Temperature in waiting area was very comfortable. Had good popcorn fast service I will return More

by atchley2578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erin Kilgo, Chuck Kennedy

Jun 19, 2024

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 03, 2024

Dealership Rating
Employee Rating

I just wanted to take a moment to express my gratitude for the excellent care and service you provided for my car. Your attention to detail and commitment to customer satisfaction did not go unnoticed. Th More

by mflanigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erin Kilgo, Chuck Kennedy

Jun 05, 2024

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 30, 2024

Dealership Rating
Employee Rating

Mandolin Powell is an awesome service advisor! ! Would recommend her to everyone. Got my oil changed fast and painlessly. More

by danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erin Kilgo, Chuck Kennedy

May 31, 2024

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 23, 2024

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Employee Rating

Had a recall repair done. They were friendly and had my car done in a timely manner. More

by no.1bamafann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erin Kilgo, Chuck Kennedy

May 24, 2024

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 21, 2024

Dealership Rating
Employee Rating

Well the service manager is the one who told me to bring it up to you and he just sat in his office and didn't say anything to me except when it was time to leave More

by hobertbutts82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Erin Kilgo, Chuck Kennedy

May 22, 2024

Tony Serra Nissan responded

We apologize, but it is impossible to properly diagnose your vehicle when you have taken it somewhere to have the codes deleted before you brought it in to us.

May 19, 2024

Dealership Rating
Employee Rating

Always top notch service. Everything was done that needed to be as well as things that needed to be addressed. More

by amshockley94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Kennedy , Ashtin Hipp. Mandolin Powell

May 21, 2024

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 18, 2024

Dealership Rating
Employee Rating

The cost to have something fixed or bought is about twice any where else. Cost of another key for car is right at $ 500. More

by doncham50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Erin Kilgo, Chuck Kennedy

May 23, 2024

Tony Serra Nissan responded

Our manager would really like to speak with you more regarding this matter. Please reach out to Chuck Kennedy at (256) 739-1771. We look forward to hearing from you.

May 18, 2024

Dealership Rating
Employee Rating

It’s clean, The staff is courteous, professional, explain in detail what’s going on with the vehicle. More

by scallingwood4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erin Kilgo, Chuck Kennedy

May 21, 2024

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 16, 2024

Dealership Rating
Employee Rating

Such friendly people in service, BEST group ever to work with, thank you all for taking care of me More

by rnichols40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Kennedy

May 17, 2024

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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